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 TM HyppTV, Primetime. Anytime. Everytime

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gunners_my
post Aug 8 2016, 03:17 PM

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QUOTE(giggs_509 @ Aug 8 2016, 12:52 PM)
I thought hypptv contract only 1 year?
*
yup, bro.. hypptv.. one year.. unifi 2 years...
gunners_my
post Aug 8 2016, 08:04 PM

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QUOTE(joeblow @ Aug 8 2016, 07:23 PM)
I just called TM on this. I dont' know if it is 1 years or 2 years. Doesn't matter because it is a packaged deal. Even if you do not want the package now, the next available one is 199 and you can only change to that. So to me no difference as all.

TM's stand is they give you one Hypptv package for free...

With no one wanting to subscribe to Sports package now, I bet they will not do anything to it to enhance the content. This Hypptv is not going to survive... poor us have to continue paying through our nose for the internet which the speed itself is a joke considering the current speed available in other countries.
*
exactly.. that's what they told me too.. damn piss off... ranting.gif ranting.gif ranting.gif
gunners_my
post Aug 8 2016, 08:05 PM

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QUOTE(haroldz123 @ Aug 8 2016, 07:53 PM)
No price changes after they remove astro sport channel
*
fat hope, bro.. hopeless TM... vmad.gif vmad.gif vmad.gif
gunners_my
post Aug 10 2016, 10:00 PM

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QUOTE(shinchan5347 @ Aug 10 2016, 10:33 PM)
Astro awani is now removed..so piss of
*
not only that, bro.. all Astro channels removed... ranting.gif ranting.gif ranting.gif
gunners_my
post Aug 11 2016, 08:18 AM

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QUOTE(jitbeng @ Aug 11 2016, 09:01 AM)
Below is what I e-mailed to TM Unifi just now. Not very hopeful of a fruitful reply from them. But then nothing venture nothing gain...got nothing to do ma!..just cacau them! Maybe also follow up to MCMC and National Complaints Bureau PM Department.

Remembered I did a similar thing pertaining to hardware issue and the feedback was good. They call me up, came to my place and fixed. About a few days later they call me up again to check. This after I wrote to MCMC.
Tuan / Puan,

Selamat Hari.

Saya menulis untuk mengadu saperti  di bawah: -

Saya langgan TM Unifi Pack Jumbo berkuatkuasa March  2016. Pakej  ini menawarkan saluran Sukan Astrosupersports 1 dan Astrosupersports 2. Ini adalah sebab utama saya saya langgan Pack Jumbo kerana pakej ini menyediakan 2 saluran sukan yang tersebut  antara lain lain saluran hiburan yang baik.

Mulai dari 1 Ogos 2016 TM Unifi tiba-tiba menamatkan 2 saluran tersebut ini. Saya rasa amat tidak puas hati dan kecewa dengan tindakan ini oleh TM Unifi. Saya membayar hampir RM200 sebulan untuk pakej ini dan kini ditamatkan. Ini adalah tidak adil kepada Pelanggan dan hak Pelanggan. Kalau begini saya mengadu bahawa TM Unifi mengurangkan langganan bulanan secara pro rata.

Pada masa akan datang jika saluran sukan yang serupa ini kembalikan saya tidak kisah membayar langganan bulanan yang biasa.

Jawapan Tuan/Puan sangat dihargai. Terima kasih banyak atas kerjasama Tuan/Puan.

Sekian beribuan terima kasih.
*
good job, bro... thumbup.gif
keep us posted on their reply.. although chances quite high they just ignore.. tapi, better than nothing.. must let them know our dissatisfaction...
gunners_my
post Aug 13 2016, 01:23 PM

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QUOTE(mujinkun @ Aug 12 2016, 01:15 PM)
Not to forget that recently at night time, connection for Unifi is really annoying.
Since last week if I not mistakenly.
*
yup.. my side also... damn unstable since last week... bro, keep us posted on ur efforts... thumbup.gif
gunners_my
post Aug 15 2016, 12:05 PM

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QUOTE(mujinkun @ Aug 15 2016, 11:55 AM)
Got a reply from MCMC...

My complain officially open.

And MCMC ask TM to reply within 7 working days.
*
ho ho ho... let's see... keep us posted, bro...
gunners_my
post Aug 15 2016, 12:08 PM

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QUOTE(AVFAN @ Aug 13 2016, 10:04 PM)
For malaysia, hypptv is the official sponsor for rio olympics.

Astro is buying from them.

Can get from other intl sports hannels too via androidtv.
I find hypptv coverage good enough.. hd, stable.

Now watching live badminton men doubles china.. indonesia.

Thomas cup rematch! biggrin.gif
*
bro.. u are not chasing football like us.. if u chase football... u get really piss off with it... over the years.. first dutch league gone, then french league, after that la liga.. left 2 astro channels with 70% of BPL games... now, we left with only bundesliga... doh.gif doh.gif doh.gif

5 league games.. ended up paying the same amount with ONLY one league available... bangwall.gif bangwall.gif bangwall.gif
gunners_my
post Aug 15 2016, 01:16 PM

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QUOTE(AVFAN @ Aug 15 2016, 01:23 PM)
ya, i understand.

i watch soccer only once every 2 years - worldcup and eurocup.

hypptv seems to be bungling over sports/soccer channels; free streams on kodi are not fully reliable.

i think for ardent soccer fans, there is only one way to full satisfaction - pay astro.

i am not aware if there is a second alternative for all soccer reliably at low price.

live hd soccer telecast is probably the world's biggest tv sports biz now... everyone wants to make $ and more $.

and astro's grip on soccer is probably the only thing that is keeping it alive, can't lose that one!
*
exactly.. that's the piss off part on the monopoly side..

when hypptv decided not to continue with two astro channels.. I thought I don't mind to reduce the speed back to 5mbps... then, with the rm50 saved, I would go for astro 2nd decorder (which is rm 50 per month)... like that, problems solved without extra cost...but, this is what TM told me:

https://www.tm.com.my/Documents/Unifi/FAQ%2...20and%20Pro.pdf

we are actually not allowed to go back to any package below 30mbps... even paying penalty doesn't help... so, we are stuck with it.. damn piss off... ranting.gif ranting.gif ranting.gif
gunners_my
post Aug 16 2016, 11:28 AM

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QUOTE(mujinkun @ Aug 16 2016, 11:40 AM)
As for today...still no ofisial reply from TM regarding my complaint through MCMC...

Harapan tipis for adjusted price for Jumbopack.

Ahahaha
*
be patient.. late reply means they are considering... thumbsup.gif thumbsup.gif thumbsup.gif
gunners_my
post Aug 17 2016, 03:27 PM

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QUOTE(jitbeng @ Aug 17 2016, 04:23 PM)
Very fast reply from TM as below:-

The usual justification, extra, terms & conditions blah blah blah....

What they fail to understand is people are primarily interested in watching EPL. Who wants to watch International Champions Cup and the Olympics comes once in every four years.

Now I am stuck for 2 years.
Terima kasih di atas e-mel tuan kepada TM.

Merujuk kepada e-mel tuan bertarikh 17hb Ogos 2016 mengenai penamatan penyiaran saluran Astro, kami memohon maaf di atas kesulitan yang dihadapi.

Kami memahami situasi yang dialami, walaubagaimanapun ini adalah sebahagian dari inisiatif HyppTV untuk sentiasa mengemaskinikan penawaran kandungannya untuk memenuhi citarasa dan keperluan tontonan pelanggan. Kami juga ada menawarkan siaran sukan secara langsung seperti International Champions Cup (ICC 2016) dan Olimpik Rio 2016 PERCUMA untuk semua pelanggan HyppTV. Disamping itu, kami juga memberikan akses percuma kepada iFlix untuk semua pelanggan kami.

Sebarang permohonan untuk pelarasan disebabkan penamatan saluran Astro adalah tidak sah berdasarkan klausa 14 di mana TM berhak untuk membatalkan, mengubah, menamatkan atau melewatkan sebarang langganan bagi pek HyppTV atas sebab-sebab yang berada di luar kawalannya. TM tidak bertanggungjawab untuk memberikan sebarang pelarasan atau mengurangkan caj bulanan secara prorata.

Untuk terma dan syarat langganan pek HyppTV, sila merujuk pautan di bawah:
https://www.tm.com.my/hypptv/pages/tnc_hypptvpacks.pdf
*
as expected... but, still... piss off completely.. ranting.gif ranting.gif ranting.gif
gunners_my
post Aug 17 2016, 05:32 PM

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QUOTE(jitbeng @ Aug 17 2016, 05:18 PM)
This is my reply:-

Terima kasih atas jawapan segera.

Sebab utama adalah orang mahu dan suka menonton EPL (English Premier League) dan begitu juga saya.

Siapa yang mahu menonton International Champions Cup dan Sukan Olimpik datang dalam hanya setiap kali dalam empat tahun. Kami tidak meminta iflix . TM bagi...Kita terima lah...banyak terima kasih. Saya boleh melanggan iflix dan berhenti melanggan bila-bila masa tanpa dikenakan penalti. Tetapi di sini saya tersangut selama 2 tahun dan tidak boleh turun taraf atau membatalkan tanpa dikenakan penalti yang berat. Saya adalah seorang Pesara Kerajaan yang serderhana dan bayaran RM200 sebulan boleh dianggap bukan begini yang sikit.

Semua dikatakan dan dilakukan kita Pelanggan mendapat akhir "Pendek Batang" (short end of the stick). Kalau di izin saya cadangkan berikut dalam terma dan syarat TM yang perlu masukkan ke dalam fasal ini: "Terima atau Tidak Terima. Jangan buat mengadu adu". Begitu Pelanggan baru mungkin akan tahu apa yang perlu buat.

Tolong jangan mengambil kesalahan. Maafkan jika saya telah begitu berat pandangan saya. Cuma kita Pelanggan kecewa dan berasa tertipu dengan yang saya rasa tidak adil.

Sekian beribuan terima kasih.
*
good job, bro... I will send in my part too.. let's give them some pressure...
gunners_my
post Aug 18 2016, 08:10 PM

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QUOTE('ed @ Aug 18 2016, 02:27 PM)
Good news!!! New channel for sport pack...fox sport, 2, 3, fox sport news~ but still no EPL~
*
ohmy.gif ohmy.gif ohmy.gif sure or not? any link to this? No BPL.. if got other league also ok...
gunners_my
post Aug 18 2016, 08:11 PM

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QUOTE(JuneResources @ Aug 18 2016, 03:12 PM)
I tell you, it is useless one. They won't feel pressure because TM is a monopoly internet world in Malaysia. rclxs0.gif
If you don't like their package, please terminate your line after 2 years once you finish the contract.
Then subscribe by using mobile broadband with quota limit.

That's simple. Because TM know everybody want their plan because TM is the one one with unlimited quota + channels.
You must accept whenever what program channel release from Hyptv there.

Even through the EPL is coming, you end up need to subscribe n pay more than 200++ expensive plan because of subscribe for that.
So do you think it is worth for you? whistling.gif

Some people throw away that hpptv set up box shakehead.gif , n buy the Android TV Box. You can watch whole worldwide channels (more than hyytv channels).

Anyway, you can give suggestions to TM. But if let say TM don't listen to our customer's need and wants, end up more and more customers leave from TM and back to maxis fiber + Astro.

TM will no choice and sure will take this EPL inside the sports.  So let's see how the TM grow in the future. rolleyes.gif
*
agreed with u, bro.. just for the sake of release some frustration... rclxub.gif rclxub.gif
gunners_my
post Aug 19 2016, 08:14 AM

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QUOTE(MrWrath @ Aug 18 2016, 11:06 PM)
hey guys, I just upgraded from 4mbps to 8mbps while still maintaining RM140 per month under the Streamyzer promotion. I just finish install HyppTV and somehow I got all the paid channel although I did not subscribe. Am I lucky or they give limited free preview of these paid channels?
*
could it be new subscription? normally, new one get one month free on all channels...
gunners_my
post Aug 20 2016, 12:35 AM

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QUOTE('ed @ Aug 19 2016, 01:53 PM)
My fren told me, he's tm staff, said can start view today...btw, i didnt hook my stb so cant really check whether true or not, can u check from ur side or anyone else free to verify?
*
checked this morning.. nothing ler.. rclxub.gif rclxub.gif
gunners_my
post Aug 22 2016, 05:13 PM

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QUOTE('ed @ Aug 22 2016, 05:18 PM)
Ok, my source said the launching for fox sport has been cancelled, untill further notice... rclxub.gif
*
aiyo... bangwall.gif bangwall.gif bangwall.gif bangwall.gif
hopeless TM ranting.gif ranting.gif ranting.gif ranting.gif
gunners_my
post Aug 24 2016, 02:57 PM

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QUOTE(mujinkun @ Aug 24 2016, 12:34 PM)
Seh...what with the TM Hypptv la like this.

BTW, no news yet from TM for my complaint. Will wait a few days more before I bombarding them,
*
i send it my copies too.. this is what they sms me moments ago:

"Fyi, this arrangement was determine by our content provider due to program unavailability on this channel. This is beyond TM’s right to control this unfortunate matter."

vmad.gif vmad.gif vmad.gif vmad.gif
gunners_my
post Aug 25 2016, 09:07 PM

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QUOTE(chuppachop @ Aug 25 2016, 09:35 PM)
As posted by Qash-M in the astro thread, the FOX Sports bouquet of chs launches tmr ..... can someone confirm if FOX Sports News will also be in HD? Thx and congrats!
*
finally.. some compensation icon_idea.gif icon_idea.gif icon_idea.gif
gunners_my
post Aug 26 2016, 09:59 PM

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QUOTE(shenmui @ Aug 26 2016, 09:58 PM)
only bundesliga
*
damn.. no changes in short bangwall.gif bangwall.gif bangwall.gif bangwall.gif
hopeless TM ranting.gif ranting.gif ranting.gif ranting.gif

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