This their reply to me regarding the removal of Astro Channel especially AstroSupersport1 and AstroSuperSport2:
Merujuk kepada e-mel encik bertarikh 12hb Ogos 2016 mengenai isu tersebut, kami memohon maaf di atas kesulitan yang dialami.
Walaubagaimanpun, pihak encik boleh merujuk terma dan syarat seperti di bawah:
'Clause 14
CANCELLATION, SUSPENSION OR DELAY
TM reserves the right to cancel, modify, suspend or delay the subscription of any and/or combination of any HyppTV Pack stated above in the event of any unforeseen circumstances beyond its reasonable control. For the avoidance of doubt, any cancellation, modification, suspension or delay by TM shall not entitle the Subscriber to any claim or compensation against TM for any and all loss or damage suffered or incurred by the Subscriber as a direct or indirect result of the said act(s).'
Untuk sebarang pertanyaan lanjut atau maklum balas, sila e-melkan kepada kami di help@tm.com.my. Encik juga boleh menghubungi TM di talian 100 (caj panggilan menggunakan talian mudah alih adalah tertakluk kepada terma dan syarat syarikat pembekal perkhidmatan).
Pretty much general knowledge.. Terms & Conditions which every account holder agreed to upon subscription. So legally (unfortunately), such a response is justified...