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 TM HyppTV, Primetime. Anytime. Everytime

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mujinkun
post Aug 12 2016, 12:13 PM

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Even the chances are low to get any compensation, I twitted and file a complain to TMUnifi.

Facebook not yet, will wait any result from SKMM.

And to be honest, is it not fair to pay same amount for a less channel provided by Hypptv
mujinkun
post Aug 12 2016, 12:15 PM

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Not to forget that recently at night time, connection for Unifi is really annoying.
Since last week if I not mistakenly.
voncrane
post Aug 12 2016, 07:03 PM

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QUOTE(mujinkun @ Aug 12 2016, 11:48 AM)
This their reply to me regarding the removal of Astro Channel especially AstroSupersport1 and AstroSuperSport2:

Merujuk kepada e-mel encik bertarikh 12hb Ogos 2016 mengenai isu tersebut, kami memohon maaf di atas kesulitan yang dialami.

Walaubagaimanpun, pihak encik boleh merujuk terma dan syarat seperti di bawah:

'Clause 14

CANCELLATION, SUSPENSION OR DELAY

TM reserves the right to cancel, modify, suspend or delay the subscription of any and/or combination of any HyppTV Pack stated above in the event of any unforeseen circumstances beyond its reasonable control. For the avoidance of doubt, any cancellation, modification, suspension or delay by TM shall not entitle the Subscriber to any claim or compensation against TM for any and all loss or damage suffered or incurred by the Subscriber as a direct or indirect result of the said act(s).'

Untuk sebarang pertanyaan lanjut atau maklum balas, sila e-melkan kepada kami di help@tm.com.my. Encik juga boleh menghubungi TM di talian 100 (caj panggilan menggunakan talian mudah alih adalah tertakluk kepada terma dan syarat syarikat pembekal perkhidmatan).
*
Pretty much general knowledge.. Terms & Conditions which every account holder agreed to upon subscription. So legally (unfortunately), such a response is justified...
gunners_my
post Aug 13 2016, 01:23 PM

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QUOTE(mujinkun @ Aug 12 2016, 01:15 PM)
Not to forget that recently at night time, connection for Unifi is really annoying.
Since last week if I not mistakenly.
*
yup.. my side also... damn unstable since last week... bro, keep us posted on ur efforts... thumbup.gif
GamersFamilia
post Aug 13 2016, 02:07 PM

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QUOTE(mujinkun @ Aug 12 2016, 12:15 PM)
Not to forget that recently at night time, connection for Unifi is really annoying.
Since last week if I not mistakenly.
*
yea vmad.gif
koinmove
post Aug 13 2016, 04:57 PM

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The hyppSports channels really sucks to watch Olympic games.... Only come with broadcaster voice and no live sound... Is anyone know any alternative?
Qash-M
post Aug 13 2016, 07:56 PM

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QUOTE(koinmove @ Aug 13 2016, 04:57 PM)
The hyppSports channels really sucks to watch Olympic games.... Only come with broadcaster voice and no live sound... Is anyone know any alternative?
*
http://hospenyiar.rtm.gov.my/olimpik/channel1
AVFAN
post Aug 13 2016, 09:04 PM

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QUOTE(koinmove @ Aug 13 2016, 04:57 PM)
The hyppSports channels really sucks to watch Olympic games.... Only come with broadcaster voice and no live sound... Is anyone know any alternative?
*
For malaysia, hypptv is the official sponsor for rio olympics.

Astro is buying from them.

Can get from other intl sports hannels too via androidtv.



I find hypptv coverage good enough.. hd, stable.

Now watching live badminton men doubles china.. indonesia.

Thomas cup rematch! biggrin.gif


mujinkun
post Aug 15 2016, 10:55 AM

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Got a reply from MCMC...

My complain officially open.

And MCMC ask TM to reply within 7 working days.
mujinkun
post Aug 15 2016, 10:56 AM

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And I already without Astrok for 3 month++
(support them since 2004, price keep increase, service suck)

Ahahahaha
gunners_my
post Aug 15 2016, 12:05 PM

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QUOTE(mujinkun @ Aug 15 2016, 11:55 AM)
Got a reply from MCMC...

My complain officially open.

And MCMC ask TM to reply within 7 working days.
*
ho ho ho... let's see... keep us posted, bro...
gunners_my
post Aug 15 2016, 12:08 PM

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QUOTE(AVFAN @ Aug 13 2016, 10:04 PM)
For malaysia, hypptv is the official sponsor for rio olympics.

Astro is buying from them.

Can get from other intl sports hannels too via androidtv.
I find hypptv coverage good enough.. hd, stable.

Now watching live badminton men doubles china.. indonesia.

Thomas cup rematch! biggrin.gif
*
bro.. u are not chasing football like us.. if u chase football... u get really piss off with it... over the years.. first dutch league gone, then french league, after that la liga.. left 2 astro channels with 70% of BPL games... now, we left with only bundesliga... doh.gif doh.gif doh.gif

5 league games.. ended up paying the same amount with ONLY one league available... bangwall.gif bangwall.gif bangwall.gif
AVFAN
post Aug 15 2016, 12:23 PM

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QUOTE(gunners_my @ Aug 15 2016, 12:08 PM)
bro.. u are not chasing football like us.. if u chase football... u get really piss off with it... over the years.. first dutch league gone, then french league, after that la liga.. left 2 astro channels with 70% of BPL games... now, we left with only bundesliga...  doh.gif  doh.gif  doh.gif

5 league games.. ended up paying the same amount with ONLY one league available...  bangwall.gif  bangwall.gif  bangwall.gif
*
ya, i understand.

i watch soccer only once every 2 years - worldcup and eurocup.

hypptv seems to be bungling over sports/soccer channels; free streams on kodi are not fully reliable.

i think for ardent soccer fans, there is only one way to full satisfaction - pay astro.

i am not aware if there is a second alternative for all soccer reliably at low price.

live hd soccer telecast is probably the world's biggest tv sports biz now... everyone wants to make $ and more $.

and astro's grip on soccer is probably the only thing that is keeping it alive, can't lose that one!

This post has been edited by AVFAN: Aug 15 2016, 12:27 PM
gunners_my
post Aug 15 2016, 01:16 PM

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QUOTE(AVFAN @ Aug 15 2016, 01:23 PM)
ya, i understand.

i watch soccer only once every 2 years - worldcup and eurocup.

hypptv seems to be bungling over sports/soccer channels; free streams on kodi are not fully reliable.

i think for ardent soccer fans, there is only one way to full satisfaction - pay astro.

i am not aware if there is a second alternative for all soccer reliably at low price.

live hd soccer telecast is probably the world's biggest tv sports biz now... everyone wants to make $ and more $.

and astro's grip on soccer is probably the only thing that is keeping it alive, can't lose that one!
*
exactly.. that's the piss off part on the monopoly side..

when hypptv decided not to continue with two astro channels.. I thought I don't mind to reduce the speed back to 5mbps... then, with the rm50 saved, I would go for astro 2nd decorder (which is rm 50 per month)... like that, problems solved without extra cost...but, this is what TM told me:

https://www.tm.com.my/Documents/Unifi/FAQ%2...20and%20Pro.pdf

we are actually not allowed to go back to any package below 30mbps... even paying penalty doesn't help... so, we are stuck with it.. damn piss off... ranting.gif ranting.gif ranting.gif
jitbeng
post Aug 15 2016, 01:28 PM

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Below is what I wrote to TM about 5 days ago. No reply yet. I wrote to this address support@unifipackages.com my. Maybe wrong address.

Tuan / Puan,

Selamat Hari.

Saya menulis untuk mengadu saperti di bawah: -

Saya langgan TM Unifi Pack Jumbo berkuatkuasa March 2016. Pakej ini menawarkan saluran Sukan Astrosupersports 1 dan Astrosupersports 2. Ini adalah sebab utama saya saya langgan Pack Jumbo kerana pakej ini menyediakan 2 saluran sukan yang tersebut antara lain lain saluran hiburan yang baik.

Mulai dari 1 Ogos 2016 TM Unifi tiba-tiba menamatkan 2 saluran tersebut ini. Saya rasa amat tidak puas hati dan kecewa dengan tindakan ini oleh TM Unifi. Saya membayar hampir RM200 sebulan untuk pakej ini dan kini ditamatkan. Ini adalah tidak adil kepada Pelanggan dan hak Pelanggan. Kalau begini saya mengadu bahawa TM Unifi mengurangkan langganan bulanan secara pro rata.

Pada masa akan datang jika saluran sukan yang serupa ini kembalikan saya tidak kisah membayar langganan bulanan yang biasa.

Jawapan Tuan/Puan sangat dihargai. Terima kasih banyak atas kerjasama Tuan/Puan.

Sekian beribuan terima kasih.

contestchris
post Aug 15 2016, 06:59 PM

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Sucks lah, on my PC it didn't work (Chrome, FF, Edge...). But surprisingly on iPad it is very good. There seems to be a 20-30 second delay vs the real live action from the live scores on the Olympics website, but the quality of the stream is good. HD stuff.
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post Aug 15 2016, 08:05 PM

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been enjoying the olympics on hypptv so far... nearly 10 channels to watch
mujinkun
post Aug 16 2016, 10:40 AM

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As for today...still no ofisial reply from TM regarding my complaint through MCMC...

Harapan tipis for adjusted price for Jumbopack.

Ahahaha
gunners_my
post Aug 16 2016, 11:28 AM

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QUOTE(mujinkun @ Aug 16 2016, 11:40 AM)
As for today...still no ofisial reply from TM regarding my complaint through MCMC...

Harapan tipis for adjusted price for Jumbopack.

Ahahaha
*
be patient.. late reply means they are considering... thumbsup.gif thumbsup.gif thumbsup.gif
jitbeng
post Aug 17 2016, 02:02 PM

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Below I wrote again to TM. Modified a bit at the end.

I also wrote to this email address.. tmceo@tm.com.my which I got from the internet from a guy who complained and it seems he/she got a reply. Let see how it goes.

I read at MCMC website...it says wait for 15 days...if no response from TM...then write to them.

Tuan,

Selamat Hari.

Saya menulis untuk mengadu saperti di bawah: -

Saya langgan TM Unifi Pack Jumbo berkuatkuasa March 2016. Pakej ini menawarkan saluran Sukan Astrosupersports 1 dan Astrosupersports 2. Ini adalah sebab utama saya saya langgan Pack Jumbo kerana pakej ini menyediakan 2 saluran sukan yang tersebut antara lain saluran hiburan yang baik.

Mulai dari 1 Ogos 2016 TM Unifi tiba-tiba menamatkan 2 saluran tersebut ini. Saya rasa amat tidak puas hati dan kecewa dengan tindakan ini oleh TM Unifi. Saya membayar hampir RM200 sebulan untuk pakej dan kini ditamatkan. Ini adalah tidak adil kepada Pelanggan dan hak Pelangga. Kalau begini saya mengadu bahawa TM Unifi mengurangkan langganan bulanan secara pro rata.

Saya tahu tentang terma-terma dan syarat-syarat mengenai langganan. Tetapi saya pastikan kerana TM adalah Syarikat GLC, ia mempunyai tanggungjawab CSR (Corporate Social Responsibility) kepada Rakyat. TM juga harus budi bicara untuk mengurangkan caj bulanan untuk Pelanggan Unifi yang berkenaan.

Pada masa akan datang jika saluran sukan yang serupa ini kembalikan saya tidak kisah membayar langganan bulanan yang biasa.

Jawapan adalah sungguh dihargai.

Sekian beribuan terima kasih.

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