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> ABNxcess TV & Internet, Any comments from new users? (ISP Advice)

Crystal2
post Aug 8 2013, 11:01 AM, updated 2 years ago


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I saw lots of bunting advertising ABNxcess Cable TV and Broadband and have pre-registered my interests in its website.

I would appreciate if anyone, who has subscribed, could comment or relate his/her experience on:
1] How long will the promotion price remain at RM98.99 (for 10 Mbps & TV) after installation?
2] How is the TV programs compared to Astro and HyppTV?
3] Any intermittent delays when viewing TV?
4] Whether its 10 Mbps broadband is stable and reliable? Any downtime so far?
5] What is the average speed recorded during speed-test?
6] Whether there will be landline or DECT Phone connectivity?
7] What is the range & speed of the built-in Wifi Router?
8] Any user email address provided?

Thank You.

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MNet
post Aug 8 2013, 11:29 AM


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service no good.

fill in the form at their website since 2 week ago.

until today no receive call or email from them.

lousy company
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Anonymous34
post Aug 8 2013, 09:10 PM


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QUOTE(MNet @ Aug 8 2013, 11:29 AM)
service no good.

fill in the form at their website since 2 week ago.

until today no receive call or email from them.

lousy company
*
Is your area covered or not?
You might have filled in the form to be informed when your area is available and not the registration form.
But so far not many areas is covered.
Just use UniFi, fast and stable
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March05
post Aug 9 2013, 10:06 AM


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QUOTE(MNet @ Aug 8 2013, 11:29 AM)
fill in the form at their website since 2 week ago.
until today no receive call or email from them.
Have to be patient, I guess. I think they cannot cope with the number of registrants.
I filled in my registration on the website in early June, received a robotic reply almost immediately, then nothing......
Went to their kedai in USJ Taipan in early July, and reregistered. Deafening silence after that.
Suddenly on Wednesday, got a call...will be coming to install on Saturday (tomorrow). All in all, nearly 2 months' wait. But at least they're not dead in the water.



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Crystal2
post Aug 9 2013, 11:55 AM


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QUOTE(March05 @ Aug 9 2013, 10:06 AM)
Have to be patient, I gueinstallationink they cannot cope with the number of registrantsint
I filled in my registration on the website in early June, received a robotic reply almost immediately, then nothing......
Went to their kedai in USJ Taipan in early July, and reregistered. Deafening silence after that.
Suddenly on Wednesday, got a call...will be coming to install on Saturday (tomorrow). All in all, nearly 2 months' wait. But at least they're not dead in the water.
*
Great. What are you subscribing, TV + Internet or just TV? Where is your house location?

Please post how you find the service and internet speed after installation. Thanks.

This post has been edited by Crystal2: Aug 9 2013, 11:56 AM
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Crystal2
post Aug 12 2013, 12:17 PM


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QUOTE(March05 @ Aug 9 2013, 10:06 AM)
...Suddenly on Wednesday, got a call...will be coming to install on Saturday (tomorrow)....
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How was the intallation? Any comments on the speed, latency, ping, etc? Thanks
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March05
post Aug 13 2013, 09:49 AM


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QUOTE(Crystal2 @ Aug 12 2013, 12:17 PM)
How was the intallation? Any comments on the speed, latency, ping, etc? Thanks
Saturday the jolly contractor and his band of merry assistants pulled a copper cable into my house and passed me the settop box for TV cable. Nothing works yet, not even cable tv. Internet modem will be installed by another party later (no confirmed date ATM doh.gif )


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vuetnam
post Aug 13 2013, 03:32 PM


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QUOTE(March05 @ Aug 13 2013, 09:49 AM)
Saturday the jolly contractor and his band of merry assistants pulled a copper cable into my house and passed me the settop box for TV cable. Nothing works yet, not even cable tv. Internet modem will be installed by another party later (no confirmed date ATM  doh.gif  )
*
shakehead.gif shakehead.gif WTF my GOD doh.gif
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Crystal2
post Aug 14 2013, 01:02 PM


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QUOTE(March05 @ Aug 13 2013, 09:49 AM)
Saturday the jolly contractor and his band of merry assistants pulled a copper cable into my house and passed me the settop box for TV cable. Nothing works yet, not even cable tv. Internet modem will be installed by another party later (no confirmed date ATM  doh.gif  )
*
Thanks for the information. Any explanation from the installer why the TV is not working? Any indication when the modem will be installed?

From their website, I can make out the model number of the Set Top Box provided is HMC3000. What is the model of the Cable Modem provided? Is it SBG901 or SBG941 from Arris Motorola?
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March05
post Aug 15 2013, 08:27 AM


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QUOTE(Crystal2 @ Aug 14 2013, 01:02 PM)
From their website, I can make out the model number of the Set Top Box provided is HMC3000. What is the model of the Cable Modem provided? Is it SBG901 or SBG941 from Arris Motorola?
Just to inform that sometime after my posting on Tuesday morning, I found that my cable tv service had been activated, and I now have access to ALL the ABNXCESS channels, not just the 50 in the offer package. Maybe, someone from ABN is watching this thread and hurriedly doing some PR damage control? brows.gif

I have not yet received the internet service, so do not know what modem will be provided.
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Crystal2
post Aug 16 2013, 09:14 AM


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QUOTE(March05 @ Aug 15 2013, 08:27 AM)
Just to inform that sometime after my posting on Tuesday morning, I found that my cable tv service had been activated, and I now have access to ALL the ABNXCESS channels, not just the 50 in the offer package. Maybe, someone from ABN is watching this thread and hurriedly doing some PR damage control?  brows.gif

I have not yet received the internet service, so do not know what modem will be provided.
*
Thanks for the information.

According to their brochure, subscribers can view all the channels for free for the 1st month. Would appreciate if you could advise whether there is any lag or disconnect in transmission during a heavy rainstorm (like Astro).
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Icehart
post Aug 16 2013, 09:56 PM


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QUOTE(Crystal2 @ Aug 16 2013, 09:14 AM)
Thanks for the information.

According to their brochure, subscribers can view all the channels for free for the 1st month. Would appreciate if you could advise whether there is any lag or disconnect in transmission during a heavy rainstorm (like Astro).
*
No, it works just fine during raining or heavy thunderstorm.
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vuetnam
post Aug 16 2013, 10:01 PM


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QUOTE(Icehart @ Aug 16 2013, 09:56 PM)
No, it works just fine during raining or heavy thunderstorm.
*
can u take a pic of a abn channel that u watch?
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Icehart
post Aug 16 2013, 10:14 PM


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QUOTE(vuetnam @ Aug 16 2013, 10:01 PM)
can u take a pic of a abn channel that u watch?
*
Why you want a picture of the channel? unsure.gif
If want channel list it's here: http://www.abnxcess.com/channels_xcess50.php
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CASH_READY
post Aug 18 2013, 10:41 PM


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Call them for two weeks dy still never reply me. Noob abn.
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Icehart
post Aug 18 2013, 10:50 PM


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QUOTE(CASH_READY @ Aug 18 2013, 10:41 PM)
Call them for two weeks dy still never reply me. Noob abn.
*
Cs not experienced. Told me can experience ABN internet at service center, reach there, WIFI password also don't know. I just lost hope that moment. Better renew my contract with UniFi. sad.gif
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CASH_READY
post Aug 18 2013, 10:52 PM


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QUOTE(Icehart @ Aug 18 2013, 10:50 PM)
Cs not experienced. Told me can experience ABN internet at service center, reach there, WIFI password also don't know. I just lost hope that moment. Better renew my contract with UniFi.  sad.gif
*
And i cant even find any abn service center or stalls in my area T.T
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Icehart
post Aug 18 2013, 11:09 PM


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QUOTE(CASH_READY @ Aug 18 2013, 10:52 PM)
And i cant even find any abn service center or stalls in my area T.T
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Where is your area?
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CASH_READY
post Aug 19 2013, 05:16 PM


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QUOTE(Icehart @ Aug 18 2013, 11:09 PM)
Where is your area?
*
Around kepong or bandar utama
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Icehart
post Aug 20 2013, 06:43 PM


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10mbps download and 1mbps upload?
https://forum.lowyat.net/index.php?showtopi...post&p=62536291

No wonder so cheap. I'll go for UniFi anytime.
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lovesystem777
post Aug 23 2013, 11:35 AM


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have anyone tried their internet service?
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Crystal2
post Aug 25 2013, 03:00 PM


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I am still awaiting installation at USJ areas after signing up in early August.

Any Sifus can comment on the equipment provided by ABNxcess?
1] Arris Motorola HD Set-Box HMC3000, and
2] Arris Motorola 'Surfboard' Cable Modem SVG1202

Are Maxis and TMnet providing similar standard (or better) equipment? Thank You.
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Crystal2
post Aug 27 2013, 02:30 PM


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QUOTE(March05 @ Aug 15 2013, 08:27 AM)
Just to inform that sometime after my posting on Tuesday morning, I found that my cable tv service had been activated, and I now have access to ALL the ABNXCESS channels, not just the 50 in the offer package. Maybe, someone from ABN is watching this thread and hurriedly doing some PR damage control?  brows.gif

I have not yet received the internet service, so do not know what modem will be provided.
*
Has ABN installed your internet service yet? How is the speedtest and latency?
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March05
post Aug 27 2013, 08:10 PM


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Sorry, I still haven't got the internet service yet. Chit chat with the ABN staff seems to indicate it will be end August - mid September before they're ready to connect customers in Subang Jaya to the internet. Apparently still doing testing lah. shakehead.gif

I'm as eager as everybody, but it looks like there's a bit more waiting to do.
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jolmy
post Aug 27 2013, 11:26 PM


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Price may look cheap, but still, its better to wait for others to become guinea pigs and hear out their reviews before you jump into it.
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Crystal2
post Nov 29 2013, 12:32 PM


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I am still awaiting installation after registering in early August. What the heck is happening? Anyone got theirs in USJ areas?
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borebby
post Dec 6 2013, 08:46 AM


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QUOTE(Crystal2 @ Nov 29 2013, 12:32 PM)
I am still awaiting installation after registering in early August. What the heck is happening? Anyone got theirs in USJ areas?
*
Call them up. Phone call always faster.
Malaysian practice.

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jojoko1982
post Dec 10 2013, 04:04 PM


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the tv pack dont have live EPL also doh.gif
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thivaakar
post Jan 4 2014, 01:27 PM


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anymore inputs?
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e30
post Jan 4 2014, 03:09 PM


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Anyone in subang got their internet connection already?
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DrPitchard
post Feb 11 2014, 04:43 PM


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QUOTE(March05 @ Aug 15 2013, 08:27 AM)
Just to inform that sometime after my posting on Tuesday morning, I found that my cable tv service had been activated, and I now have access to ALL the ABNXCESS channels, not just the 50 in the offer package. Maybe, someone from ABN is watching this thread and hurriedly doing some PR damage control?  brows.gif

I have not yet received the internet service, so do not know what modem will be provided.
*
Possible to get cable TV via copper cable? I wonder how about the fibre internet. Copper cable certainly can’t take speeds above 5Mbps. By the way, how is the experience so far? Planning to change and give it a try if it’s available in my area (Old Klang Road). The only reason why I’m subscribing to Astro is because they have exclusive rights for the EPL broadcast. Streaming isn’t really an option and quality is bad. Hmphhh.
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pencuriselipar
post Feb 20 2014, 01:58 PM


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QUOTE(DrPitchard @ Feb 11 2014, 04:43 PM)
Possible to get cable TV via copper cable? I wonder how about the fibre internet. Copper cable certainly can’t take speeds above 5Mbps. By the way, how is the experience so far? Planning to change and give it a try if it’s available in my area (Old Klang Road). The only reason why I’m subscribing to Astro is because they have exclusive rights for the EPL broadcast. Streaming isn’t really an option and quality is bad. Hmphhh.
*
I think they're using VDSL2 + FTX just like TM using to deliver Unifi to tall building/condo/apartment

http://en.wikipedia.org/wiki/Very_high_spe...bscriber_line_2

QUOTE
Very-high-bit-rate digital subscriber line 2 (VDSL2) is an access technology that exploits the existing infrastructure of copper wires that were originally deployed for traditional telephone service as a way of delivering very high speed internet access. The main high-speed link (e.g. a fibre optic connection) terminates at a hub near the customers' location. The existing copper wire infrastructure is then used to carry the high speed connection for the short remaining distance to the customers. It can be deployed from central offices, from fiber-optic connected cabinets located near the customer premises, or within buildings. It has been defined in standard ITU-T G.993.2 finalized in 2005.


CODE
Fiber to the x (FTTX) is a generic term for any broadband network architecture using optical fiber to provide all or part of the local loop used for last mile telecommunications. The term is a generalization for several configurations of fiber deployment, ranging from FTTN (fiber to the neighborhood) to FTTD (fiber to the desktop).

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chii_haur86
post Feb 20 2014, 02:07 PM


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QUOTE(DrPitchard @ Feb 11 2014, 04:43 PM)
Possible to get cable TV via copper cable? I wonder how about the fibre internet. Copper cable certainly can’t take speeds above 5Mbps. By the way, how is the experience so far? Planning to change and give it a try if it’s available in my area (Old Klang Road). The only reason why I’m subscribing to Astro is because they have exclusive rights for the EPL broadcast. Streaming isn’t really an option and quality is bad. Hmphhh.
*
Depends on what type of copper connection.

http://en.wikipedia.org/wiki/InfiniBand
infiniband is using copper as well
just the 3meter copper cable already cost you USD300 (cisco)


the speed can up to 300gb
http://en.wikipedia.org/wiki/List_of_device_bandwidths


Currently, the most commonly use is Mellanox product. 40gb speed.
http://www.mellanox.com/page/products_dyn?...g=cables_copper

the cable can carry speed up to 56gb speed

This post has been edited by chii_haur86: Feb 20 2014, 02:09 PM
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tomyamseller17
post Feb 21 2014, 04:49 PM


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QUOTE(DrPitchard @ Feb 11 2014, 04:43 PM)
Possible to get cable TV via copper cable? I wonder how about the fibre internet. Copper cable certainly can’t take speeds above 5Mbps. By the way, how is the experience so far? Planning to change and give it a try if it’s available in my area (Old Klang Road). The only reason why I’m subscribing to Astro is because they have exclusive rights for the EPL broadcast. Streaming isn’t really an option and quality is bad. Hmphhh.
*
HFC(hybrid fiber-coaxial) is fiber optic internet.

The only difference is that the fiber optic is terminated on the pole outside your premise and the last end of wire being copper coaxial.

The headend eMTA(the big heavy metal box with fins) is hung on the fiber cable on the pole outside your house which converts optical signals into electrical signals for the coax cable. Some paranoid people think it emits radiation that can fry brains but actually is is made with hardened metal to withstand weather and fins for heat dissipation(passive cooling).

Something like this:

user posted image

This one is a wireless hotspot (AP) for Wi-Fi access:

user posted image

Inside the box you have an ONU same like your FTTH connection except the fiber is not pulled into your house but converted into TV coax wire.

user posted image

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tomyamseller17
post Feb 21 2014, 04:55 PM


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Thailand has many of these fiber modems hung on their cables everywhere.

Their customer site installation is cheaper because they just have to pull coax cables(similar to the TV wires from your ASTRO outdoor dishes) from the overhead poles into your house.

Setting up public hotspots are also easy and they can tap the fiber optic cable anywhere to give cheap Wi-Fi access to surrounding premises.
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MNet
post Feb 21 2014, 07:21 PM


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tomyamseller17
post Feb 21 2014, 08:54 PM


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If ABN uses DOCSIS 3.0 multichannel bonding for their CATV modem, for sure it'll give UniFi a run for its money.

Can go upto 120mbps with upload speeds exceeding 10mbps.

All just change headend and subscriber modem. Fiber cables all can retain.
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chiwee
post Feb 23 2014, 10:35 AM


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QUOTE(MNet @ Feb 21 2014, 07:21 PM)
user posted image
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Hi, shouldn't it be 10mbps? Why only 4.33?
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kae7
post Feb 23 2014, 11:12 AM


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QUOTE(chiwee @ Feb 23 2014, 10:35 AM)
Hi, shouldn't it be 10mbps? Why only 4.33?
*
There are various package
starting from 5Mbps, 10Mbps, 30Mbps, and 50Mbps
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MNet
post Feb 23 2014, 01:56 PM


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my package 5Mbps RM69.99/month
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cedm
post Feb 24 2014, 12:47 PM


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QUOTE(Crystal2 @ Aug 8 2013, 11:01 AM)
I saw lots of bunting advertising ABNxcess Cable TV and Broadband and have pre-registered my interests in its website.

I would appreciate if anyone, who has subscribed, could comment or relate his/her experience on:
1] How long will the promotion price remain at RM98.99 (for 10 Mbps & TV) after installation?
2] How is the TV programs compared to Astro and HyppTV?
3] Any intermittent delays when viewing TV?
4] Whether its 10 Mbps broadband is stable and reliable? Any downtime so far?
5] What is the average speed recorded during speed-test?
6] Whether there will be landline or DECT Phone connectivity?
7] What is the range & speed of the built-in Wifi Router?
8] Any user email address provided? 

Thank You.
*
Been using ABN for a week now. Works pretty well, no complain so far. I'm on the RM99/month package (10Mbps / 50 channels).

user posted image


To reply some of your questions:

#1 I believe this promotion price last for as long as you're subscribed. No mention of a limit period in the terms and conditions. Futhermore, you can get an extra RM200 discount if you switch from another broadband provider to ABN (RM20 off every bill for the next 10 month) * I didn't bother to claim that myself, but the flyer and sales guy told me I was eligible.

#2 Never had Astro nor HyppTV, but the TV channels are somewhat average. TV is not important to me anyway.

#3 Didn't notice anything.

#4 Stable and no downtime so far (been using it for 1 week).

#5 10Mbps down and 2Mbps up to the nearest Malaysian server. Speed will drop when connecting to overseas servers, obviously.

#6 No phone service.

#7 Wifi G spec only (54Mbps max). It's not N-spec, though the range is better than the N-spec wifi I used to have, so it's quite alright.

#8 Don't think so but the TV have an email option. I didn't investigate further.



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MNet
post Feb 24 2014, 06:09 PM


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cheaper than unifi 5mbps rm149/month

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chiwee
post Feb 25 2014, 12:02 AM


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QUOTE(kae7 @ Feb 23 2014, 11:12 AM)
There are various package
starting from 5Mbps, 10Mbps, 30Mbps, and 50Mbps
*
QUOTE(MNet @ Feb 23 2014, 01:56 PM)
user posted image

my package 5Mbps RM69.99/month
*
I see. I thought lowest is 10mbps from ABNxcess, as their site didn't mention about 5mpbs.

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MNet
post Feb 25 2014, 08:14 PM


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wah their ceo Sreedhar reply to my email with his private mobile number?
http://www.imghst.org/uploads/9tm49kwdkeqi.jpg

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got mention 5mbps

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rootlinux
post Feb 25 2014, 08:47 PM


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Can someone share the devices installed by ABNxcess at your premise? Thank u.

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tomyamseller17
post Feb 25 2014, 11:11 PM


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From: Padang Besar


One thing I don't like is their pre-registration that asks for your NRIC no. even before they can guarantee coverage expansion to your area.

Worst, their T&C clearly states they will reserve the right to utilize your personal data for marketing purposes by 3rd parties such as their agents, advisors and affiliates.

9. Personal Data

(a) Personal Data will be obtained from Subscriber at the time of subscription for the Services or as may be requested from Subscriber by ABN at any time thereafter or from existing Personal Data which had been collected by ABN previously.

(b) Subscriber hereby consent to the use, processing and/or providing of any and all of the Personal Data by ABN for the following purposes of
(i) providing the Services;
(ii) marketing any products or services of ABN, its affiliates and/or ABN’s business partners, including any promotional campaigns;
(iii) complying with any statutory or legal obligations and any applicable laws, rules, regulations, codes orders and/or directions issued from time to time by any bureau, statutory and/or regulatory body;
(iv) credit checking or for credit monitoring or record by third party;
(v) to process your payment transaction;
(vi) respond to your inquiries;
(vii) conduct internal activities;
(viii) market surveys and trend analysis;
(ix) to communicate with the Subscriber;
(x) any other activities which are ancillary to the Services; and/or
(x) other legitimate business activities of ABN;

© Subscriber also consent to the disclosure of any and all of the Personal Data to:-
(i) ABN’s affiliates;
(ii) any telecommunications provider in connection with the Services;
(iii) ABN’s agents, auditors and advisers and those of ABN’s affiliates;
(iv) any other parties which provides retail products and services (for the purposes of marketing activities);
(v) any organisation which provides credit checking services;
(vi) any entity or person, the disclosure to which is reasonably necessary or desirable for the provision of the Services; and
(vii) the transfer by ABN of the Personal Data to locations outside Malaysia for any of the purposes set out above.

(d) Subscriber may request for access to or correction of the Personal Data or for limiting the processing of the Personal Data at any time hereafter by submitting such request to ABN in writing to the “Personal Data Protection Officer” via ABN Cable Guy.

If they are serious and respect customer's privacy, all they need is Name, Address Location of Install and preferred mode of contact(tel no for house line/mobile or email).

They are asking for many private confidential details even before they can confirm their expansion, that makes them dubious or even take advantage of the situation for getting your contacts.
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MNet
post Mar 2 2014, 11:27 PM


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abnxcess system not yet mature.

even u applied and installed, they did not even ask for ur IC

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stren89
post Mar 14 2014, 02:31 PM


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From: Aghartha



ABNxcess request coverage to Ipoh postcode areas:

31650 (Pasir Putih/Pinji)
31350 (Gunung Rapat)
30300 (Ipoh Central CBD)

The other suburbs already have UniFi so you will face fierce competition.
These postcodes already have UniFi in Ipoh:

31400 (Bercham/Tasek/Ipoh Garden)
30020 (Jelapang/First Garden)
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MNet
post Mar 14 2014, 08:48 PM


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u gather many people from same area and send them the application form

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stren89
post Mar 14 2014, 09:49 PM


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QUOTE(MNet @ Mar 14 2014, 08:48 PM)
u gather many people from same area and send them the application form
You can send a few sales people to areas under these postcode:

31650 (Pasir Putih/Pinji/Pengkalan/Station 18)
31350 (Gunung Rapat)
30000 (Ipoh Old Town and CBD)
30450 (Greentown & Ipoh Parade)

I'll be very sure when you tell them the price RM99.90 for 10mbps people will be signing up your interests form until you won't have enough in hand to hand out. Many people still cannot even get 4M until now due to very old copper cabling in the city.

Trust me we have waited for UniFi since 2008 and no news until today. Don't waste your time going after UniFi areas like Bercham, Ipoh Gardens and Tasek. They already have too many options to choose from UniFi, Maxis Fibre and P1.Very tough competition.

Sure you will call me out for belanja kopi after this. Every cyber cafe, shop in town and even residence dying to see a new alternative after being stucked with 1-2mbps Streamyx for so many years.
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MNet
post Mar 14 2014, 10:29 PM


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General Network Information
---------------------------
Network Name : ASIAN BROADCASTING NETWORK (M) SDN BHD
Name Aliases :
Primary ASN : 132514
Website : www.abnxcess.com
IRR AS-SET :
Network Type : Cable/DSL/ISP
Approx BGP Prefixes : 4
Traffic Levels : 100-1000Mbps
Traffic Ratios : Heavy Inbound
Geographic Scope : Regional
Supported Protocols : Coming Soon
Looking Glass URL :
Route Server URL :
Public Notes :
Record Created Date : 2013-07-18 07:13:01
Last Updated Date : 2013-08-15 16:47:45
Peering Policy Information
--------------------------
Peering Policy URL :
General Policy : Open
Location Requirement : Not Required
Ratio Requirement : No
Contract Requirement : Not Required
Contact Information
-------------------
Role Name E-Mail Phone
---- ---- ------ -----
Technical Tan Chin Aik tanchinaik@abnxcess.com +60133995331
Technical NOC noc@abnxcess.com
Public Peering Information - 2
--------------------------
Exchange Point ASN IP Address Capacity
-------------- --- ---------- --------
MyIX 132514 218.100.44.164/24 500 Mbps
MyIX 132514 2001:DE8:10::65/112 500 Mbps
Private Peering Information
---------------------------
Facility Name ASN City Country
------------- --- ---- -------

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seongmeng
post Mar 17 2014, 05:43 PM


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which area is under coverage now??
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will4848
post Mar 17 2014, 05:46 PM


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setapak n wangsa maju area got coverage ?
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odin88
post Mar 18 2014, 12:46 AM


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QUOTE(will4848 @ Mar 17 2014, 05:46 PM)
setapak n wangsa maju area got coverage ?
*
http://www.abnxcess.com/service-availability/
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pcphobic
post May 8 2014, 08:50 PM


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Saw their ABNxcess outlet in Taipan USJ today. same row with Coffee Bean. Just a few doors away only from Magnum 4D.

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chuahcs79
post May 8 2014, 09:20 PM


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From: Bolehland for sure ^_^


saw ABNxcess sales team in penang a few places setting booth,.. but interesting thing is those area zero coverages doh.gif
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goolias
post May 10 2014, 03:49 PM


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QUOTE(rootlinux @ Feb 25 2014, 08:47 PM)
Can someone share the devices installed by ABNxcess at your premise? Thank u.
*
2 motorola devices to be installed near your living hall TV
Coax cable laid from outside of your house to one of motorola devices and from this device connect to another motorola devices.
Same like Unifi that comes with one BTU and one router, except they dun provide voice (phone).

Thing I dun like:
The coax cable is damn ugly compare to the thin optical cable

Thing i like:
Motorola device run very cool, Motorla wifi signal is much stable than Unifi default router.
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echoesian
post May 12 2014, 04:21 PM


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Can anyone here confirm if CCTV is able to use? Does it provide public IP?
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canon18
post May 12 2014, 06:37 PM


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Thec sales man said abn xcess infrastructure is fiber optic. Is it ?
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Madd3rz
post May 18 2014, 07:55 AM


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QUOTE(canon18 @ May 12 2014, 06:37 PM)
Thec sales man said abn xcess infrastructure is fiber optic. Is it ?
*
the fiber optic structure is until your house area,then they convert to coax RG6 cable to distribute the cable service into the neighbourhood.You'll see straight cable under the TNB wires.They're using HFC(Hybrid Fiber Technology).
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ahmadpi
post May 23 2014, 01:24 AM


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QUOTE(echoesian @ May 12 2014, 04:21 PM)
Can anyone here confirm if CCTV is able to use? Does it provide public IP?
*
Anybody can answer this question?
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Madd3rz
post May 25 2014, 11:03 AM


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QUOTE(ahmadpi @ May 23 2014, 01:24 AM)
Anybody can answer this question?
*
They only provide private IP ,which you cannot do port fowarding, game hosting,and CCTV
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IamNOT
post Jun 8 2014, 03:08 PM


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How is the ping/latency like? Similar to Streamyx? The speedtest above show ping to ABN itself.. How about other server? Worried as they are on Satellite Network.
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MNet
post Jun 8 2014, 07:27 PM


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dat_chong
post Jun 9 2014, 09:32 PM


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can someone stay USJ With abn share their speed?tq
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coolstore
post Jun 12 2014, 09:41 PM


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QUOTE(odin88 @ Mar 18 2014, 12:46 AM)
last time they direct show service area in website, now need to do manual searching... (fast expanding)


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ernestelf
post Jun 12 2014, 11:45 PM


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QUOTE(dat_chong @ Jun 9 2014, 09:32 PM)
can someone stay USJ With abn share their speed?tq
*
It's alright except that the internet keeps disconnecting over the past 3 days of usage after installation.

It went down for close to two hours today in USJ.

I can't work like this. To make things worse, I just terminated my unifi cry.gif

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liangchui
post Jun 13 2014, 12:51 AM


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How long they takes from the day you subscribed till the day you have internet?
I have subscribed 1 month+ ago via some kind of roadshow booth, till now still no one contact me regarding the installation. I have called to the customer service, they said they can see my registered detail, and just wait for call for installation. They themselves can't confirm when and how soon they call for installation. USJ area here, should have under coverage right? How long i need to wait?

It's suffering without internet connection at home cry.gif , and I can't survive with my 2GB digi postpaid, can't even last me 1 week of tethering icon_question.gif icon_question.gif

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MNet
post Jun 13 2014, 10:01 PM


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Klemann C
post Jun 14 2014, 06:20 PM


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Installed few days ago...10 Mbps package.
overall not bad, speed quite consistent.
but still buffer sometime when stream youtube HD video...wonder is any other user experience the same?

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ernestelf
post Jun 16 2014, 11:36 PM


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QUOTE(Klemann C @ Jun 14 2014, 06:20 PM)
Installed few days ago...10 Mbps package.
overall not bad, speed quite consistent.
but still buffer sometime when stream youtube HD video...wonder is any other user experience the same?

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*
Try to do a ping test. Mine keeps disconnecting and later I found out that everytime it disconnects, my IP changes.

This happens several times in an hour. I have attached the error message from the Motorola modem.

It has been a week since I've gotten it and there is not one day I can surf properly.


Mon Jun 16 23:25:42 2014 Error (4) DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=7c:bf:b1:d6:9c:fa;CMTS-MAC=00:30:b8:d8:4c:11;CM-QOS=1.1;CM-VER=2.0;
Mon Jun 16 23:19:27 2014 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out
Mon Jun 16 22:55:42 2014 Error (4) DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=7c:bf:b1:d6:9c:fa;CMTS-MAC=00:30:b8:d8:4c:11;CM-QOS=1.1;CM-VER=2.0;
Mon Jun 16 22:31:49 2014 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out
Mon Jun 16 22:25:42 2014 Error (4) DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=7c:bf:b1:d6:9c:fa;CMTS-MAC=00:30:b8:d8:4c:11;CM-QOS=1.1;CM-VER=2.0;
Mon Jun 16 22:12:59 2014 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out
Mon Jun 16 21:55:42 2014 Error (4) DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=7c:bf:b1:d6:9c:fa;CMTS-MAC=00:30:b8:d8:4c:11;CM-QOS=1.1;CM-VER=2.0;
Mon Jun 16 21:54:29 2014 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out
Mon Jun 16 21:25:43 2014 Warning (5) DHCP WARNING - Non-critical field invalid in response ;CM-MAC=7c:bf:b1:d6:9c:fa;CMTS-MAC=00:30:b8:d8:4c:11;CM-QOS=1.1;CM-VER=2.0;
Mon Jun 16 21:25:36 2014 Critical (3) No Ranging Response received - T3 time-out (US 11)
Mon Jun 16 21:25:32 2014 Critical (3) No Maintenance Broadcasts for Ranging opportunities received - T2 time-out
Mon Jun 16 21:25:22 2014 Critical (3) No Ranging Response received - T3 time-out (US 12)
Mon Jun 16 21:25:08 2014 Notice (6) Max T6 No Reg Rsp Timeouts - Reinitialize MAC...
Mon Jun 16 21:25:08 2014 Critical (3) REG RSP not received
Mon Jun 16 21:25:02 2014 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out
Mon Jun 16 21:25:02 2014 Critical (3) REG RSP not received
Mon Jun 16 21:25:00 2014 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out
Mon Jun 16 21:24:58 2014 Critical (3) REG RSP not received
Mon Jun 16 21:24:58 2014 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out
Mon Jun 16 21:24:55 2014 Critical (3) REG RSP not received
Time Not Established Warning (5) ToD request sent - No Response received
Time Not Established Warning (5) DHCP WARNING - Non-critical field invalid in response ;CM-MAC=7c:bf:b1:d6:9c:fa;CMTS-MAC=00:30:b8:d8:4c:11;CM-QOS=1.0;CM-VER=2.0;
Time Not Established Critical (3) DHCP FAILED - Request sent, No response;CM-MAC=7c:bf:b1:d6:9c:fa;CMTS-MAC=00:30:b8:d8:4c:11;CM-QOS=1.0;CM-VER=2.0;
Time Not Established Critical (3) No Ranging Response received - T3 time-out (US 12)
Time Not Established Notice (6) Ethernet link up - ready to pass packets
Mon Jun 16 21:24:03 2014 Notice (6) Modem Is Shutting Down and Rebooting...
Mon Jun 16 21:24:03 2014 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 timeout
Mon Jun 16 21:23:29 2014 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out
Mon Jun 16 21:05:07 2014 Error (4) DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=7c:bf:b1:d6:9c:fa;CMTS-MAC=00:30:b8:d8:4c:11;CM-QOS=1.1;CM-VER=2.0;
Mon Jun 16 21:04:58 2014 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out
Mon Jun 16 21:04:45 2014 Notice (6) Ethernet link up - ready to pass packets
Mon Jun 16 21:04:43 2014 Notice (6) Ethernet link down - not ready to pass packets
Mon Jun 16 21:04:21 2014 Notice (6) Ethernet link up - ready to pass packets
Mon Jun 16 21:04:19 2014 Notice (6) Ethernet link down - not ready to pass packets
Mon Jun 16 21:03:18 2014 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out
Mon Jun 16 20:23:50 2014 Error (4) DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=7c:bf:b1:d6:9c:fa;CMTS-MAC=00:30:b8:d8:4c:11;CM-QOS=1.1;CM-VER=2.0;
Mon Jun 16 20:22:44 2014 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out
Mon Jun 16 19:53:50 2014 Error (4) DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=7c:bf:b1:d6:9c:fa;CMTS-MAC=00:30:b8:d8:4c:11;CM-QOS=1.1;CM-VER=2.0;
Mon Jun 16 19:52:49 2014 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out
Mon Jun 16 19:23:50 2014 Error (4) DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=7c:bf:b1:d6:9c:fa;CMTS-MAC=00:30:b8:d8:4c:11;CM-QOS=1.1;CM-VER=2.0;
Mon Jun 16 19:18:08 2014 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out
Mon Jun 16 18:53:50 2014 Error (4) DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=7c:bf:b1:d6:9c:fa;CMTS-MAC=00:30:b8:d8:4c:11;CM-QOS=1.1;CM-VER=2.0;
Mon Jun 16 18:42:18 2014 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out
Mon Jun 16 18:23:50 2014 Error (4) DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=7c:bf:b1:d6:9c:fa;CMTS-MAC=00:30:b8:d8:4c:11;CM-QOS=1.1;CM-VER=2.0;
Mon Jun 16 18:06:37 2014 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out
Mon Jun 16 17:53:50 2014 Error (4) DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=7c:bf:b1:d6:9c:fa;CMTS-MAC=00:30:b8:d8:4c:11;CM-QOS=1.1;CM-VER=2.0;
Mon Jun 16 16:51:57 2014 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out
Mon Jun 16 16:23:50 2014 Error (4) DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=7c:bf:b1:d6:9c:fa;CMTS-MAC=00:30:b8:d8:4c:11;CM-QOS=1.1;CM-VER=2.0;
Mon Jun 16 15:48:48 2014 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out
Mon Jun 16 15:23:50 2014 Error (4) DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=7c:bf:b1:d6:9c:fa;CMTS-MAC=00:30:b8:d8:4c:11;CM-QOS=1.1;CM-VER=2.0;
Mon Jun 16 15:13:38 2014 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out
Mon Jun 16 14:53:50 2014 Error (4) DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=7c:bf:b1:d6:9c:fa;CMTS-MAC=00:30:b8:d8:4c:11;CM-QOS=1.1;CM-VER=2.0;
Mon Jun 16 14:47:59 2014 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out
Mon Jun 16 14:23:50 2014 Error (4) DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=7c:bf:b1:d6:9c:fa;CMTS-MAC=00:30:b8:d8:4c:11;CM-QOS=1.1;CM-VER=2.0;
Mon Jun 16 14:00:19 2014 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out
Mon Jun 16 13:53:50 2014 Error (4) DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=7c:bf:b1:d6:9c:fa;CMTS-MAC=00:30:b8:d8:4c:11;CM-QOS=1.1;CM-VER=2.0;
Mon Jun 16 13:42:00 2014 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out
Mon Jun 16 13:23:50 2014 Error (4) DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=7c:bf:b1:d6:9c:fa;CMTS-MAC=00:30:b8:d8:4c:11;CM-QOS=1.1;CM-VER=2.0;
Mon Jun 16 13:07:20 2014 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out
Mon Jun 16 12:53:50 2014 Error (4) DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=7c:bf:b1:d6:9c:fa;CMTS-MAC=00:30:b8:d8:4c:11;CM-QOS=1.1;CM-VER=2.0;
Mon Jun 16 12:48:30 2014 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out
Mon Jun 16 12:23:50 2014 Error (4) DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=7c:bf:b1:d6:9c:fa;CMTS-MAC=00:30:b8:d8:4c:11;CM-QOS=1.1;CM-VER=2.0;
Mon Jun 16 11:17:50 2014 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out
Mon Jun 16 10:53:50 2014 Error (4) DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=7c:bf:b1:d6:9c:fa;CMTS-MAC=00:30:b8:d8:4c:11;CM-QOS=1.1;CM-VER=2.0;
Mon Jun 16 10:48:50 2014 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out
Mon Jun 16 10:23:50 2014 Error (4) DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=7c:bf:b1:d6:9c:fa;CMTS-MAC=00:30:b8:d8:4c:11;CM-QOS=1.1;CM-VER=2.0;
Mon Jun 16 10:21:30 2014 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out
Mon Jun 16 09:53:50 2014 Error (4) DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=7c:bf:b1:d6:9c:fa;CMTS-MAC=00:30:b8:d8:4c:11;CM-QOS=1.1;CM-VER=2.0;
Mon Jun 16 08:09:32 2014 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out
Mon Jun 16 07:53:50 2014 Error (4) DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=7c:bf:b1:d6:9c:fa;CMTS-MAC=00:30:b8:d8:4c:11;CM-QOS=1.1;CM-VER=2.0;
Mon Jun 16 07:35:12 2014 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out
Mon Jun 16 07:23:50 2014 Error (4) DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=7c:bf:b1:d6:9c:fa;CMTS-MAC=00:30:b8:d8:4c:11;CM-QOS=1.1;CM-VER=2.0;
Mon Jun 16 07:19:44 2014 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out
Mon Jun 16 06:53:51 2014 Warning (5) DHCP WARNING - Non-critical field invalid in response ;CM-MAC=7c:bf:b1:d6:9c:fa;CMTS-MAC=00:30:b8:d8:4c:11;CM-QOS=1.1;CM-VER=2.0;
Mon Jun 16 06:53:41 2014 Critical (3) No Ranging Response received - T3 time-out (US 12)
Mon Jun 16 06:53:33 2014 Notice (6) Max T6 No Reg Rsp Timeouts - Reinitialize MAC...
Mon Jun 16 06:53:33 2014 Critical (3) REG RSP not received
Time Not Established Warning (5) DHCP WARNING - Non-critical field invalid in response ;CM-MAC=7c:bf:b1:d6:9c:fa;CMTS-MAC=00:30:b8:d8:4c:11;CM-QOS=1.0;CM-VER=2.0;
Time Not Established Critical (3) No Maintenance Broadcasts for Ranging opportunities received - T2 time-out
Time Not Established Critical (3) No Ranging Response received - T3 time-out (US 12)
Time Not Established Notice (6) Ethernet link up - ready to pass packets
Mon Jun 16 06:52:27 2014 Notice (6) Modem Is Shutting Down and Rebooting...
Mon Jun 16 06:52:27 2014 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 timeout
Mon Jun 16 06:51:53 2014 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out
Mon Jun 16 06:31:40 2014 Error (4) DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=7c:bf:b1:d6:9c:fa;CMTS-MAC=00:30:b8:d8:4c:11;CM-QOS=1.1;CM-VER=2.0;
Mon Jun 16 06:30:24 2014 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out
Mon Jun 16 06:01:40 2014 Error (4) DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=7c:bf:b1:d6:9c:fa;CMTS-MAC=00:30:b8:d8:4c:11;CM-QOS=1.1;CM-VER=2.0;
Mon Jun 16 06:00:29 2014 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out
Mon Jun 16 05:31:40 2014 Error (4) DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=7c:bf:b1:d6:9c:fa;CMTS-MAC=00:30:b8:d8:4c:11;CM-QOS=1.1;CM-VER=2.0;
Mon Jun 16 05:30:10 2014 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out
Mon Jun 16 04:50:25 2014 Error (4) DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=7c:bf:b1:d6:9c:fa;CMTS-MAC=00:30:b8:d8:4c:11;CM-QOS=1.1;CM-VER=2.0;
Mon Jun 16 04:48:31 2014 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out
Mon Jun 16 04:20:26 2014 Warning (5) DHCP WARNING - Non-critical field invalid in response ;CM-MAC=7c:bf:b1:d6:9c:fa;CMTS-MAC=00:30:b8:d8:4c:11;CM-QOS=1.1;CM-VER=2.0;
Mon Jun 16 04:20:22 2014 Critical (3) No Maintenance Broadcasts for Ranging opportunities received - T2 time-out
Mon Jun 16 04:20:12 2014 Critical (3) No Ranging Response received - T3 time-out (US 10)
Mon Jun 16 04:19:52 2014 Notice (6) Max T6 No Reg Rsp Timeouts - Reinitialize MAC...
Mon Jun 16 04:19:51 2014 Critical (3) REG RSP not received
Mon Jun 16 04:19:49 2014 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out
Mon Jun 16 04:19:48 2014 Critical (3) REG RSP not received
Time Not Established Warning (5) DHCP WARNING - Non-critical field invalid in response ;CM-MAC=7c:bf:b1:d6:9c:fa;CMTS-MAC=00:30:b8:d8:4c:11;CM-QOS=1.0;CM-VER=2.0;

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sewell
post Jun 18 2014, 03:58 PM


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QUOTE(ernestelf @ Jun 12 2014, 11:45 PM)
It's alright except that the internet keeps disconnecting over the past 3 days of usage after installation.

It went down for close to two hours today in USJ.

I can't work like this.  To make things worse, I just terminated my unifi  cry.gif
*
i'm facing the same situation like what you mention above. when come to night time the internet will disconnect themself and reconnect. i also cancel my unifi and pay the penalty of RM500 to unifi due to previos 5mbps and now 10 mbps. please be aware their download speed can go as close to 10mbps but the upload speed is only not even a 1mbps. in this situation i am having problem using ipad to do facetime.

i really want to complain this situation to the mcmc. but i dunno what is the process to complain.
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dat_chong
post Jun 21 2014, 01:04 AM


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i got my ABN today. installation done in 40 minit and activation done in..3 hour...so far speed is DL 5m, UL 1m... it is not fast.. but cheap RM 69.. TV is good.. compare to .. unif hypo tv..

This post has been edited by dat_chong: Jun 21 2014, 01:04 AM
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dat_chong
post Jun 21 2014, 01:07 AM


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here my result

http://www.speedtest.net/my-result/3575735606
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dat_chong
post Jun 21 2014, 01:08 AM


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i think worth it.. lah only 40 % of unifi price..
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coolstore
post Jun 21 2014, 11:10 PM


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QUOTE(dat_chong @ Jun 21 2014, 01:04 AM)
i got my ABN today. installation done in 40 minit and activation done in..3 hour...so far speed is DL 5m, UL 1m... it is not fast.. but cheap RM 69.. TV is good.. compare to .. unif hypo tv..
*
oh, now they got 5mbps package at rm69.99 only! so nice!!! even cheaper than streamyx blush.gif
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chuahcs79
post Jun 21 2014, 11:25 PM


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QUOTE(coolstore @ Jun 21 2014, 11:10 PM)
oh, now they got 5mbps package at rm69.99 only! so nice!!! even cheaper than streamyx  blush.gif
*
but if your area fall on streamyx like mine, we never able to get other ISP like ABN,.
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sewell
post Jun 22 2014, 05:45 AM


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Look at us usj and puchong area. Their service is suck ! Check out my Ookla Speedtest result. What's your speed? http://www.speedtest.net/my-result/a/867646371
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sewell
post Jun 22 2014, 05:48 AM


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Currently always got disconnecting. Will terminating their service and official complaint to mcmc
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zerorating
post Jun 22 2014, 10:36 AM


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QUOTE(Klemann C @ Jun 14 2014, 06:20 PM)
Installed few days ago...10 Mbps package.
overall not bad, speed quite consistent.
but still buffer sometime when stream youtube HD video...wonder is any other user experience the same?

user posted image
*
actually youtube affects other ISP as well,unifi users also complaining, maybe google see less ads revenue (do your part and whitelising your adblock), so they didnt increase the server count and their bandwidth, meanwhile singapore youtube server still fast (when using vpn)
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Madd3rz
post Jun 22 2014, 11:00 AM


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QUOTE(chuahcs79 @ Jun 21 2014, 11:25 PM)
but if your area fall on streamyx like mine, we never able to get other ISP like ABN,.
*
You are wrong ,my area(bandar sri damansara) have Streamyx ,UniFi and Maxis Fibre ,we still have ABN but less people using it,means traffic less congested.

QUOTE(zerorating @ Jun 22 2014, 10:36 AM)
actually youtube affects other ISP as well,unifi users also complaining, maybe google see less ads revenue (do your part and whitelising your adblock), so they didnt increase the server count and their bandwidth, meanwhile singapore youtube server still fast (when using vpn)
*
Yeah,sometimes need to refresh YouTube to get the max bandwidth.
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dat_chong
post Jun 22 2014, 06:19 PM


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upload is a bit slow around 1m only, but it is stated clearly....
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dat_chong
post Jun 22 2014, 06:22 PM


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today 's speed test USJ3

http://www.speedtest.net/my-result/3578778726

This post has been edited by dat_chong: Jun 22 2014, 06:24 PM
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coolstore
post Jun 22 2014, 09:04 PM


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QUOTE(Madd3rz @ Jun 22 2014, 11:00 AM)
You are wrong ,my area(bandar sri damansara) have Streamyx ,UniFi and Maxis Fibre ,we still have ABN but less people using it,means traffic less congested.
Yeah,sometimes need to refresh YouTube to get the max bandwidth.
*
oh really

if ppl aware, i wonder how many would cut streamyx on the spot, for this 5mbps @ rm69.99 drool.gif
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ernestelf
post Jun 23 2014, 11:55 AM


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QUOTE(sewell @ Jun 22 2014, 05:48 AM)
Currently always got disconnecting. Will terminating their service and official complaint to mcmc
*
I just launched a complain to have their services terminated. Their internet could perhaps be usable for casual surfers who doesn't mind the 5-10secs of internet interruptions every now and then.

You have the Email for MCMC? I'm going to write in mine at http://www.consumerinfo.my/


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ernestelf
post Jun 23 2014, 12:03 PM


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QUOTE(Madd3rz @ May 25 2014, 11:03 AM)
They only provide private IP ,which you cannot do port fowarding, game hosting,and CCTV
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They did offer a Public IP upon request. But you'll need to pay abit; how much you gotta ask them.

But really, do check if you connectivity is stable first as you do not want to get disconnected halfway viewing your CCTV footage.
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ernestelf
post Jun 23 2014, 12:09 PM


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QUOTE(dat_chong @ Jun 22 2014, 06:22 PM)
You are not encountering internet stability issues?

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dat_chong
post Jun 23 2014, 12:40 PM


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QUOTE(ernestelf @ Jun 23 2014, 12:09 PM)
You are not encountering internet stability issues?
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so far only day 3.. not at all ... TV very stable, onlything upload speed is on the slow side.... will keep on monitoring and posting here..
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ernestelf
post Jun 23 2014, 12:51 PM


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QUOTE(dat_chong @ Jun 23 2014, 12:40 PM)
so far only day 3.. not at all ... TV very stable, onlything upload speed is on the slow side.... will keep on monitoring and posting here..
*
TV is stable no doubt except that the contents keep repeating themselves; except for news channels.

Are you able to login to your modem and capture the log files? I wanna find out if that error message I'm getting is common.


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dat_chong
post Jun 23 2014, 02:08 PM


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QUOTE(ernestelf @ Jun 23 2014, 12:51 PM)
TV is stable no doubt except that the contents keep repeating themselves; except for news channels.

Are you able to login to your modem and capture the log files?  I wanna find out if that error message I'm getting is common.
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let me have a look the log files when i back home.. keep you posting.
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ernestelf
post Jun 26 2014, 06:53 PM


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QUOTE(sewell @ Jun 22 2014, 05:48 AM)
Currently always got disconnecting. Will terminating their service and official complaint to mcmc
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Sewell,

Did they managed to fixed your problem? or have you managed to terminate their service?
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dat_chong
post Jun 26 2014, 11:26 PM


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I started to believe you.... their network is not stable... tonite i started to encounted stablility issues..
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annoymous1234
post Jun 29 2014, 07:35 PM


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I want to share my experience using for almost 2 months now.. i also posted this in another thread..
how long does it take for u guys to get a stable internet connection from the moment you on the modem? I have to wait around 7 minutes to get a line, because the signal apparently would not lock. below is the problem i recorded on my modem. notice how 1 minutes it manage to lock the signal (which is normal), then a few seconds later it disconnect again, and it repeats itself until the 6th or 7th times only it stays permanent.




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dat_chong
post Jun 30 2014, 02:04 PM


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started from last weekend.. the quality of service seems like improved.. i got no more stablility issues.. since then..
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dat_chong
post Jun 30 2014, 02:06 PM


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i need a good stable speed internet to keep my CC cam working. .. speed is not so important but must not... disconnect type...
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ernestelf
post Jul 3 2014, 11:39 PM


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QUOTE(dat_chong @ Jun 30 2014, 02:06 PM)
i need a good stable speed internet to keep my CC cam working. .. speed is not so important but must not... disconnect type...
*
It's like stock market. I really cannot comment on their service. I hope they could rectify all these issues soon. Don't feel like going back to TM yet.
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dat_chong
post Jul 4 2014, 03:02 PM


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hi recently ... since last weekend.. i can feel it is a lot stable, my ccc is working fine.. amazing.. yes.. u r right.. no way going back to.. TM. price too high and yet spend at nite is just sometime terrible.
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liangchui
post Jul 9 2014, 12:51 AM


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Just install mine 3 weeks ago, so far it work fine for me

user posted image
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zerorating
post Jul 10 2014, 03:32 AM


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to new potential abn customer, please dont go for abn, they are overselling their bandwidth alot
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Madd3rz
post Jul 10 2014, 02:55 PM


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QUOTE(zerorating @ Jul 10 2014, 03:32 AM)
to new potential abn customer, please dont go for abn, they are overselling their bandwidth alot
*
Yup ,you are right. According to this ,it shows that ABN only have 2 peers for their service ,one is NTT America, Inc. and of course,TM Net, Internet Service Provider .When a lot of users using internet to access ,they will face slow connections.
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annoymous1234
post Jul 10 2014, 05:18 PM


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QUOTE(Madd3rz @ Jul 10 2014, 02:55 PM)
Yup ,you are right. According to this ,it shows that ABN only have 2 peers for their service ,one is NTT America, Inc. and of course,TM Net, Internet Service Provider .When a lot of users using internet to access ,they will face slow connections.
*
Ive been getting half of 10mbps since the past few nights from 8pm. Basically im getting 5 mbps only while paying for 10. yawn.gif
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e30
post Jul 16 2014, 02:17 AM


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Is it really this bad? Any users in subang can comment on stability. Is disconnecting very common?
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ernestelf
post Jul 19 2014, 11:47 PM


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QUOTE(e30 @ Jul 16 2014, 02:17 AM)
Is it really this bad? Any users in subang can comment on stability. Is disconnecting very common?
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I think I must be the only one with this issue. I keep having packet drops and this is not being fixed.
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zerorating
post Jul 20 2014, 02:26 AM


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QUOTE(ernestelf @ Jul 19 2014, 11:47 PM)
I think I must be the only one with this issue.  I keep having packet drops and this is not being fixed.
*
you are not alone, im also had packet drop issue and my speed were cap at 200KB/s during peak time. as for service availabilty, it is quite fine for my area (seri kembangan)
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Ghirran
post Jul 20 2014, 11:01 AM


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guys i am one of the staff in abn ! actualy the technology they usin is very gud the speed can boost up to 300 mpbs ! jus the service is bad due its a very new company but we are keep on upgrading. even i usin them i know sometimes the lines drop because the installer neva correctly fixed the coaxil cable in TNB port so thel line drops !
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Ghirran
post Jul 20 2014, 11:03 AM


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any question or about service anything bout abn can ask me ! 0123245459
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tonynk9
post Jul 20 2014, 11:04 AM


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QUOTE(Ghirran @ Jul 20 2014, 11:03 AM)
any question or about service anything bout abn can  ask me ! 0123245459
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do u have whatsapp... i have some questions on abn
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Ghirran
post Jul 20 2014, 11:05 AM


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QUOTE(annoymous1234 @ Jul 10 2014, 05:18 PM)
Ive been getting half of 10mbps since the past few nights from 8pm. Basically im getting 5 mbps only while paying for 10.  yawn.gif
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jus call the customer service they will sent tecnichian by 48 hours biggrin.gif
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Madd3rz
post Jul 20 2014, 11:06 AM


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QUOTE(Ghirran @ Jul 20 2014, 11:01 AM)
actualy the technology they usin is very gud the speed can boost up to 300 mpbs !
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Maybe in the future when we still far behind from high-speed internet
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Ghirran
post Jul 20 2014, 12:35 PM


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QUOTE(tonynk9 @ Jul 20 2014, 11:04 AM)
do u have whatsapp... i have some questions on abn
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yup u can whatsapp me... smile.gif
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Ghirran
post Jul 20 2014, 12:42 PM


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QUOTE(Madd3rz @ Jul 20 2014, 11:06 AM)
Maybe in the future when we still far behind from high-speed internet
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true nw we can boost upto 300mbps ! but my head of IT said mayb with version 3.1 the speed can increase bt unlik tm they only can boost upto 50 mbps

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zerorating
post Jul 20 2014, 01:18 PM


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QUOTE(Ghirran @ Jul 20 2014, 11:01 AM)
guys i am one of the staff in abn ! actualy the technology they usin is very gud the speed can boost up to 300 mpbs ! jus the service is bad due its a very new company but we are keep on upgrading. even i usin them i know sometimes the lines drop because the installer neva correctly fixed the coaxil cable in TNB port so thel line drops !
*
upgrade the bandwidth pipe first, after most current adopters happy, then your company can think about higher speed package or expanding coverage. The speed is just too bad during peak hours doh.gif The choice of cable (last mile) does not matter to us, its the bandwidth pipe (which you get from TM and NTT communication) that provide the actual network throughput are the main concern

ask your boss or the shareholders to read customers rant via forum thread below:
https://forum.lowyat.net/topic/2805994/+800

This post has been edited by zerorating: Jul 20 2014, 01:30 PM
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zerorating
post Jul 20 2014, 01:21 PM


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QUOTE(Ghirran @ Jul 20 2014, 12:42 PM)
true nw we can boost upto 300mbps ! but my head of IT said mayb with version 3.1 the speed can increase  bt unlik tm they only can boost upto 50 mbps
*
Do you know that the TM last mile is ready for 10-GPON tech, alot customer can be give 1000mbps package splitted from one single fiber core. Alot singapore ISP already provide 1000mbps package by using FTTH tech.

TM already have 100mbps package for SOHO user, they could do the same for consumer package, but they didnt provide it becuase they didnt have enough capacity to covers the users (especially with network leecher)
https://www.tm.com.my/Office/Business/SME/S...s/UniFibiz.aspx

dont ever promote package that provide higher speed bandwidth when the current 10mbps user are struggling

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KoChun
post Jul 20 2014, 01:34 PM


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QUOTE(zerorating @ Jul 20 2014, 01:18 PM)
upgrade the bandwidth pipe first, after most current adopters happy, then your company can think about higher speed package or expanding coverage. The speed is just too bad during peak hours  doh.gif The choice of cable (last mile) does not matter to us, its the bandwidth pipe (which you get from TM and NTT communication) that provide the actual network throughput are the main concern

ask your boss or the shareholders to read customers rant via forum thread below:
https://forum.lowyat.net/topic/2805994/+800
*
Aiya, Yindian com pany, wat u expect?
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zerorating
post Jul 20 2014, 01:42 PM


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QUOTE(KoChun @ Jul 20 2014, 01:34 PM)
Aiya, Yindian com pany, wat u expect?
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we can always dream, my friend sweat.gif
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Madd3rz
post Jul 20 2014, 02:01 PM


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QUOTE(zerorating @ Jul 20 2014, 01:42 PM)
we can always dream, my friend  sweat.gif
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Year 2020 'dream' icon_idea.gif icon_idea.gif icon_idea.gif
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annoymous1234
post Jul 20 2014, 02:31 PM


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QUOTE(zerorating @ Jul 20 2014, 01:21 PM)
Do you know that the TM last mile is ready for 10-GPON tech, alot customer can be give 1000mbps package splitted from one single fiber core. Alot singapore ISP already provide 1000mbps package by using FTTH tech.

TM already have 100mbps package for SOHO user, they could do the same for consumer package, but they didnt provide it becuase they didnt have enough capacity to covers the users (especially with network leecher)
https://www.tm.com.my/Office/Business/SME/S...s/UniFibiz.aspx

dont ever promote package that provide higher speed bandwidth when the current 10mbps user are struggling
*
MCMC anyone?

This post has been edited by annoymous1234: Jul 20 2014, 02:31 PM
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Ghirran
post Jul 20 2014, 08:04 PM


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QUOTE(KoChun @ Jul 20 2014, 01:34 PM)
Aiya, Yindian com pany, wat u expect?
*
new company ofcourse they have alot of issues ! even assteruk was having the same issue ,we are upgrading ! its just a year we offically launched in market .....so yea tongue.gif ....most of my customers are very happy with our internet and ony some having problems due some technicnal issue hope u all understand ! if u all have problem lik slow internet ? line drop? call our customer service 1300223399 they will sent technician in 48 hours tq

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Madd3rz
post Jul 20 2014, 08:07 PM


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QUOTE(Ghirran @ Jul 20 2014, 08:04 PM)
new company ofcourse they have alot of issues ! even assteruk was having the same issue ,we are upgrading ! its just a year we offically launched in market .....so yea  tongue.gif ....most of my customers are very happy with our internet and ony some having problems due some technicnal issue hope u all understand ! if u all have problem lik slow internet ? line drop? call our customer service 1300223399 they will sent technician in 48 hours tq
*
Walao ABN pay you to praise about their services? Why you always say ABN is good?
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Ghirran
post Jul 20 2014, 08:24 PM


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QUOTE(Madd3rz @ Jul 20 2014, 08:07 PM)
Walao ABN pay you to praise about their services? Why you always say ABN is good?
*
haha i am nt sayin they good i jus explaining !the technology they use is good ! i know some angry due slow internet .....but u can complain to customer service......bt 90 % of my customers in subang area are very happy ! if u wan i can bring to their house rclxms.gif
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zerorating
post Jul 20 2014, 08:38 PM


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QUOTE(Ghirran @ Jul 20 2014, 08:04 PM)
new company ofcourse they have alot of issues ! even assteruk was having the same issue ,we are upgrading ! its just a year we offically launched in market .....so yea  tongue.gif ....most of my customers are very happy with our internet and ony some having problems due some technicnal issue hope u all understand ! if u all have problem lik slow internet ? line drop? call our customer service 1300223399 they will sent technician in 48 hours tq
*
call 1300223399? lol, they only tell to change wifi channel if slow, my ticket were already redirect to the network support, and they admit the network load to ntt and tm peer were high (i believe same goes with myix as well), and they will increase the bandwidth pipe, but no time frame is given when they gonna add new aggregation link.

most of your customers? i guess you must be their sales representative in subang area

This post has been edited by zerorating: Jul 20 2014, 08:47 PM
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KoChun
post Jul 21 2014, 08:14 PM


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QUOTE(Madd3rz @ Jul 20 2014, 08:07 PM)
Walao ABN pay you to praise about their services? Why you always say ABN is good?
*
it's called PR
nowadays they also call it social media marketing.
end of the day... talk only.

there are 'water fish' born everyday,
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Keatsan
post Jul 22 2014, 12:19 AM


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I managed to take a peek into the Motorola modem SBG901 and while playing around the settings, I found this.

While my SNR is pretty good for downloading, it looks like the DHCP system of ABN sorta slows it down with QoS and Traffic priority.

Check the spoiler for the settings. Notice that it's locked for the upstream/downstream service flow settings. If only there's a way to *unlock* it. whistling.gif

» Click to show Spoiler - click again to hide... «

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annoymous1234
post Jul 22 2014, 12:22 AM


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QUOTE(Keatsan @ Jul 22 2014, 12:19 AM)
I managed to take a peek into the Motorola modem SBG901 and while playing around the settings, I found this.

While my SNR is pretty good for downloading, it looks like the DHCP system of ABN sorta slows it down with QoS and Traffic priority.

Check the spoiler for the settings. Notice that it's locked for the upstream/downstream service flow settings. If only there's a way to *unlock* it.  whistling.gif

» Click to show Spoiler - click again to hide... «

*
Waa. Hope got expert can unlock it.
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Keatsan
post Jul 22 2014, 10:29 AM


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ABNXcess uses Carrier-grade NAT to distribute our IPs. Therefore DDNS is CONFIRMED UNABLE to use unless

(1) Subscribed to their IPv4 add-on packge, whereby we assign you one (1) static public IPv4 @ monthly fee of MYR 5.99
(2) Assign a dynamically IPv6 address (not fixed), no charges.

» Click to show Spoiler - click again to hide... «

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coolstore
post Jul 22 2014, 05:29 PM


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QUOTE(Ghirran @ Jul 20 2014, 12:42 PM)
true nw we can boost upto 300mbps ! but my head of IT said mayb with version 3.1 the speed can increase  bt unlik tm they only can boost upto 50 mbps
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hi, you are in technical department or sales department?
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reddevils10
post Jul 24 2014, 07:06 PM


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I've been wanting to subscribe to the ABN internet service but looking at all the rants in this page, I'm not convinced to make that decision anytime soon.
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MNet
post Jul 26 2014, 02:22 PM


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Good 10Mbps plan

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towseng76
post Jul 26 2014, 04:19 PM


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Just join last week on ABN 5Mbps and with Online TV for RM69.99, ok for me, cause last time use 512kbps TM streamyx.
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dng2007
post Aug 1 2014, 01:20 AM


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you will regret as i had signed up the RM98.99** package from ABN... every night reduce 70% of the normal speed from 10MBps to 3MBps. sigh.. mad.gif

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annoymous1234
post Aug 1 2014, 01:23 AM


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QUOTE(dng2007 @ Aug 1 2014, 01:20 AM)
you will regret as i had signed up the RM98.99** package from ABN... every night reduce 70% of the normal speed from 10MBps to 3MBps. sigh.. mad.gif

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same like me!! every night my speed reduce by half. morning i can get max speed, at night only half and can't even watch youtube in full hd user posted image can u imagine if 10mbps we only get this speed, how if those who took 5mbps, they will get only 1-2mbps

This post has been edited by annoymous1234: Aug 1 2014, 01:25 AM
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kcsaw
post Aug 1 2014, 02:00 AM


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you should be happy cause you still getting above 3mbps... i saw my friend getting less than 2mbps...
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Sabunist
post Aug 1 2014, 08:23 PM


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same like me, only getting half of the speed i subscribed.. i wonder what if i only pay half like their service..lol
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mrfarhatadib89
post Aug 1 2014, 10:31 PM


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planing to get their service
but seem so many problem
with their service
but im kinda dsprte for
intrnet servce now

my question is what if
i want to relocate/move
to an area which they did not cover?
can terminate without penalty?
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dng2007
post Aug 1 2014, 10:31 PM


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getting worse today!.... mad.gif

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dng2007
post Aug 1 2014, 11:05 PM


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QUOTE(mrfarhatadib89 @ Aug 1 2014, 10:31 PM)
planing to get their service
but seem so many problem
with their service
but im kinda dsprte for
intrnet servce now

my question is what if
i want to relocate/move
to an area which they did not cover?
can terminate without penalty?
*
you need to pay penalty fee about RM500++ to ABN in order to terminate their service within the contract period.... usually tied to 24 months. sad.gif
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dng2007
post Aug 2 2014, 08:57 AM


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Most likely the speed bandwidth had capped from 9pm till 8 am due to unable to delivered the huge usage demand for those with RM98.99 package. What's mean "No Throttling" mad.gif Probably networks infrastructure not ready yet but service already oversubscribed in certain areas. vmad.gif

Note: i had tested the speed test at my friend's house with his Unifi modem (VIP10 package), very stable most of the time... 10MBps download and 10MBps upload as well... rclxms.gif
https://www.tm.com.my/Home/Broadband/unifi/.../unifi_OKU.aspx


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annoymous1234
post Aug 2 2014, 08:58 AM


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QUOTE(dng2007 @ Aug 2 2014, 08:57 AM)
Most likely the speed bandwidth had capped from 9pm till 8 am due to unable to delivered the huge usage demand for those with RM98.99 package. What's mean "No Throttling" mad.gif Probably networks infrastructure not ready yet but service already oversubscribed in certain areas.  vmad.gif

Note: i had tested the speed test at my friend's house with his Unifi modem (VIP10 package), very stable most of the time... 10MBps download and 10MBps upload as well...  rclxms.gif
https://www.tm.com.my/Home/Broadband/unifi/.../unifi_OKU.aspx
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they are over-selling their service which is unacceptable
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ALANT5
post Aug 3 2014, 10:18 PM


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i apply but no ppl entertain me.... i think will go for maxis broadband
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ernestelf
post Aug 3 2014, 10:29 PM


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QUOTE(dng2007 @ Aug 1 2014, 11:05 PM)
you need to pay penalty fee about RM500++ to ABN in order to terminate their service within the contract period.... usually tied to 24 months. sad.gif
*
RM500++ to terminate? Confirm? This is a small sum to lower my blood pressure.

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ernestelf
post Aug 3 2014, 10:41 PM


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QUOTE(Ghirran @ Jul 20 2014, 11:01 AM)
guys i am one of the staff in abn ! actualy the technology they usin is very gud the speed can boost up to 300 mpbs ! jus the service is bad due its a very new company but we are keep on upgrading. even i usin them i know sometimes the lines drop because the installer neva correctly fixed the coaxil cable in TNB port so thel line drops !
*
Hi Ghirran,

Which department are you working in? Tell your management that new customers can find it hard to pay for internet service also. We'll pay bit by bit as too much commitment; over purchase.

Btw, ABN have not fixed the internet stability issues in my place at USJ after 2 months. I am unable to sustain a constant VPN connection to do my work and my request to have my line terminated was not responded to.

Check out the ping below while I was typing this:

Request timed out.
Reply from 8.8.8.8: bytes=32 time=29ms TTL=48
Reply from 8.8.8.8: bytes=32 time=30ms TTL=48
Reply from 8.8.8.8: bytes=32 time=18ms TTL=48
Reply from 8.8.8.8: bytes=32 time=27ms TTL=48
Reply from 8.8.8.8: bytes=32 time=26ms TTL=48
Reply from 8.8.8.8: bytes=32 time=19ms TTL=48
Reply from 8.8.8.8: bytes=32 time=24ms TTL=48
Request timed out.
Request timed out.
Reply from 8.8.8.8: bytes=32 time=21ms TTL=48
Reply from 8.8.8.8: bytes=32 time=18ms TTL=48
Reply from 8.8.8.8: bytes=32 time=20ms TTL=48
Reply from 8.8.8.8: bytes=32 time=17ms TTL=48
Reply from 8.8.8.8: bytes=32 time=27ms TTL=48
Reply from 8.8.8.8: bytes=32 time=491ms TTL=48
Reply from 8.8.8.8: bytes=32 time=19ms TTL=48
Reply from 8.8.8.8: bytes=32 time=22ms TTL=48
Reply from 8.8.8.8: bytes=32 time=21ms TTL=48
Reply from 8.8.8.8: bytes=32 time=20ms TTL=48
Reply from 8.8.8.8: bytes=32 time=18ms TTL=48
Reply from 8.8.8.8: bytes=32 time=27ms TTL=48
Reply from 8.8.8.8: bytes=32 time=28ms TTL=48
Reply from 8.8.8.8: bytes=32 time=21ms TTL=48
Reply from 8.8.8.8: bytes=32 time=35ms TTL=48
Reply from 8.8.8.8: bytes=32 time=24ms TTL=48
Reply from 8.8.8.8: bytes=32 time=39ms TTL=48
Reply from 8.8.8.8: bytes=32 time=35ms TTL=48
Reply from 8.8.8.8: bytes=32 time=20ms TTL=48
Reply from 8.8.8.8: bytes=32 time=21ms TTL=48
Reply from 8.8.8.8: bytes=32 time=18ms TTL=48
Request timed out.
Request timed out.
Reply from 8.8.8.8: bytes=32 time=27ms TTL=48
Reply from 8.8.8.8: bytes=32 time=535ms TTL=48
Reply from 8.8.8.8: bytes=32 time=26ms TTL=48
Reply from 8.8.8.8: bytes=32 time=20ms TTL=48
Reply from 8.8.8.8: bytes=32 time=499ms TTL=48
Reply from 8.8.8.8: bytes=32 time=20ms TTL=48
Reply from 8.8.8.8: bytes=32 time=29ms TTL=48
Reply from 8.8.8.8: bytes=32 time=27ms TTL=48
Reply from 8.8.8.8: bytes=32 time=515ms TTL=48
Reply from 8.8.8.8: bytes=32 time=19ms TTL=48
Reply from 8.8.8.8: bytes=32 time=24ms TTL=48
Reply from 8.8.8.8: bytes=32 time=1038ms TTL=48
Request timed out.
Request timed out.
Reply from 8.8.8.8: bytes=32 time=22ms TTL=48
Reply from 8.8.8.8: bytes=32 time=27ms TTL=48
Reply from 8.8.8.8: bytes=32 time=571ms TTL=48
Reply from 8.8.8.8: bytes=32 time=26ms TTL=48
Reply from 8.8.8.8: bytes=32 time=19ms TTL=48
Request timed out.
Reply from 8.8.8.8: bytes=32 time=23ms TTL=48
Reply from 8.8.8.8: bytes=32 time=22ms TTL=48
Reply from 8.8.8.8: bytes=32 time=28ms TTL=48
Reply from 8.8.8.8: bytes=32 time=22ms TTL=48
Reply from 8.8.8.8: bytes=32 time=20ms TTL=48
Reply from 8.8.8.8: bytes=32 time=33ms TTL=48
Reply from 8.8.8.8: bytes=32 time=555ms TTL=48
Reply from 8.8.8.8: bytes=32 time=21ms TTL=48
Reply from 8.8.8.8: bytes=32 time=18ms TTL=48
Request timed out.
Request timed out.
Reply from 8.8.8.8: bytes=32 time=21ms TTL=48
Reply from 8.8.8.8: bytes=32 time=19ms TTL=48
Reply from 8.8.8.8: bytes=32 time=25ms TTL=48
Reply from 8.8.8.8: bytes=32 time=20ms TTL=48
Reply from 8.8.8.8: bytes=32 time=21ms TTL=48
Reply from 8.8.8.8: bytes=32 time=31ms TTL=48
Reply from 8.8.8.8: bytes=32 time=20ms TTL=48
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pejuang
post Aug 8 2014, 12:50 AM


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hai....my name Fairuz work for abn as sales consultant.....u can ask me via sms or whatapp 0193461695

i can answer all your question... i seldom online lowyat so can stright sms or whatapp....will reply back a.s.a.p kalau tak sibuk atau tido

sorry for pre register problem... happy.gifY

for cctv question....must add rm5 to get public ip.

my sales team cover selangor and kl only...for other state olso can ask me freely


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annoymous1234
post Aug 8 2014, 09:44 AM


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QUOTE(pejuang @ Aug 8 2014, 12:50 AM)
hai....my name Fairuz work for abn as sales consultant.....u can ask me via sms or whatapp 0193461695

i can answer all your question... i seldom online lowyat so can stright sms or whatapp....will reply back a.s.a.p kalau tak sibuk atau tido

sorry for pre register problem... happy.gifY

for cctv question....must add rm5 to get public ip.

my sales team cover selangor and kl only...for other state olso can ask me freely
*
u should ask abn to check out here to see how many ppl is unsatisfied with the service https://forum.lowyat.net/topic/2805994/+880
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MNet
post Aug 8 2014, 07:56 PM


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abnxcess fastest internet speed in the world

http://www.speedtest.net/my-result/3676298564

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MNet
post Aug 16 2014, 08:56 PM


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ABNXcess major network down around klang valley...

Been no internet since Friday 15 Aug evening.

Until now still no internet connect.

customer service dont want give ticket number for this issue.

now online using 4G
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Chan Hensem
post Aug 19 2014, 11:53 PM


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i went to ABN HQ last two days,and keen to subcribe 5mb pakej.
I saw this Promotion
let say i use YES 4G,then ABN gv me rebate? cool2.gif
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Madd3rz
post Aug 20 2014, 03:17 PM


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QUOTE(Chan Hensem @ Aug 19 2014, 11:53 PM)
i went to ABN HQ last two days,and keen to subcribe 5mb pakej.
I saw this Promotion
let say i use YES 4G,then ABN gv me rebate? cool2.gif
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Yup but u need to show the Yes bill statement as the proof .
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MNet
post Aug 20 2014, 08:28 PM


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Chan Hensem
post Aug 21 2014, 12:22 AM


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QUOTE(Madd3rz @ Aug 20 2014, 03:17 PM)
Yup but u need to show the Yes bill statement  as the proof .
*
im still in contract till next year august i guess.
what you guys recommend?
TM unifi covered my area also hmm.gif
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Madd3rz
post Aug 21 2014, 03:29 PM


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QUOTE(Chan Hensem @ Aug 21 2014, 12:22 AM)
im still in contract till next year august i guess.
what you guys recommend?
TM unifi covered my area also  hmm.gif
*
You can refer to this forum
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MNet
post Aug 21 2014, 10:38 PM


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dng2007
post Aug 27 2014, 02:47 PM


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RM98.99 package speed test just now, even in day time.... .... mad.gif

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annoymous1234
post Aug 28 2014, 01:08 AM


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QUOTE(dng2007 @ Aug 27 2014, 02:47 PM)
RM98.99 package speed test just now, even in day time.... ....  mad.gif

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LOL. useless doh.gif
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ck_boon
post Aug 28 2014, 01:48 PM


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QUOTE(pejuang @ Aug 8 2014, 01:50 AM)
hai....my name Fairuz work for abn as sales consultant.....u can ask me via sms or whatapp 0193461695

i can answer all your question... i seldom online lowyat so can stright sms or whatapp....will reply back a.s.a.p kalau tak sibuk atau tido

sorry for pre register problem... happy.gifY

for cctv question....must add rm5 to get public ip.

my sales team cover selangor and kl only...for other state olso can ask me freely
*
can free trial for one month with full refund? i wna try up 5mb one
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ck_boon
post Aug 28 2014, 01:48 PM


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QUOTE(Madd3rz @ Aug 20 2014, 04:17 PM)
Yup but u need to show the Yes bill statement  as the proof .
*
how bout unifi?
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Madd3rz
post Aug 28 2014, 02:58 PM


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QUOTE(ck_boon @ Aug 28 2014, 01:48 PM)
how bout unifi?
*
Any internet bill .
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ck_boon
post Aug 28 2014, 05:40 PM


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QUOTE(Madd3rz @ Aug 28 2014, 03:58 PM)
Any internet bill .
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how bout same address but diff name applied? cos my house got room rent to other ppl also
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Madd3rz
post Aug 28 2014, 05:59 PM


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QUOTE(ck_boon @ Aug 28 2014, 05:40 PM)
how bout same address but diff name applied? cos my house got room rent to other ppl also
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I'm not sure about that,you may have to ask them for clearer info.
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pejuang
post Sep 6 2014, 11:52 AM


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already resign from Abn happy.gif.....so any complain or problem pls call customer services...this companies is macha companies alot problems and error..management problem some more... now better help new companies like ALTEL smile.gif)
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annoymous1234
post Sep 6 2014, 12:26 PM


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QUOTE(pejuang @ Sep 6 2014, 11:52 AM)
already resign from Abn happy.gif.....so any complain or problem pls call customer services...this companies is macha companies alot problems and error..management problem some more... now better help new companies like ALTEL smile.gif)
*
memang a lot of problems. i wonder they can last or not, or end up like p1
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MNet
post Sep 6 2014, 05:22 PM


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QUOTE(pejuang @ Sep 6 2014, 11:52 AM)
already resign from Abn happy.gif.....so any complain or problem pls call customer services...this companies is macha companies alot problems and error..management problem some more... now better help new companies like ALTEL smile.gif)
*
why u resign bro?

i still work there hapily
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pejuang
post Sep 8 2014, 10:12 AM


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working with other companies right now....abn alot of trouble...
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pejuang
post Sep 8 2014, 10:12 AM


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if some one wanna work there i got contact happy.gif

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forger
post Sep 8 2014, 03:51 PM


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they are currently installing cable at my building, since its the only cable ISP available i dont have no other choice leh.... hopefully got better speed than my current P1 plan
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Madd3rz
post Sep 8 2014, 04:07 PM


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QUOTE(forger @ Sep 8 2014, 03:51 PM)
they are currently installing cable at my building, since its the only cable ISP available i dont have no other choice leh.... hopefully got better speed than my current P1 plan
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ABN is using the TNB pole for all their cables (landed properties) ,not like Time or TM.
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Dan_NopeNope
post Sep 10 2014, 04:05 PM


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Anyone living in Kepong/Bandar Menjalara here? Thinking of subscribing ABNxcess Merdeka package to replace my YES.
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post Sep 10 2014, 04:19 PM


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QUOTE(pejuang @ Sep 8 2014, 11:12 AM)
if some one wanna work there i got contact happy.gif
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work as technician i wan
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MNet
post Sep 12 2014, 10:17 PM


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QUOTE(ck_boon @ Sep 10 2014, 04:19 PM)
work as technician i wan
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what ur experience?
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jack473
post Sep 13 2014, 09:12 PM


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QUOTE(Dan_NopeNope @ Sep 10 2014, 04:05 PM)
Anyone living in Kepong/Bandar Menjalara here? Thinking of subscribing ABNxcess Merdeka package to replace my YES.
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my advise dont appy ABN, its not worth it.. its worst ISP.. calling their hotline dont provide any solution to problem faced except increase your phone bill. my bill came to about RM30 for calls made to hotline..
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MNet
post Sep 13 2014, 10:09 PM


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call 1300 number very expensive
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Dan_NopeNope
post Sep 14 2014, 02:53 AM


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QUOTE(jack473 @ Sep 13 2014, 09:12 PM)
my advise dont appy ABN, its not worth it.. its worst ISP.. calling their hotline dont provide any solution to problem faced except increase your phone bill. my bill came to about RM30 for calls made to hotline..
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They charge you for calling customer service? Thank God I decided to subscribe Unifi instead tongue.gif
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post Sep 14 2014, 11:12 AM


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mikacarrick
post Sep 15 2014, 10:04 AM


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sis MNet, when will abn expand their coverage to another area? how about setapak area. no coverage?
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jack473
post Sep 19 2014, 09:32 PM


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QUOTE(Dan_NopeNope @ Sep 14 2014, 02:53 AM)
They charge you for calling customer service? Thank God I decided to subscribe Unifi instead tongue.gif
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as you know hotline 1300 xxxx are not part of mobile call plan. actually i was also using UNIFI happily for more then 2 years without problem until i received call from ABN on offer for free trial and with no contract & i fall for it and cancelled unifi thinking can save money and get more speed.
after 2 days with ABN then got no service for almost 5 days. i called them so many times and still no proper update. i lodge complaint with CFM. on same day after filling complaint CFM send email to ABN to attend to it and they resolved it.
yet still after 7pm speed slow, you cannot play youtube song with HD quality at all after 7pm. day time its super fast. further more i cannot use VPN for office remote support. they control with natting and dns IP. ABNxcess are for those who use net for basic surfing only.

Btw for those having issues on regardless any ISP and despite call/complaint if still not solved in satisfactory way, you should lodge complaint via CFM. this might also help on terminating contract without penalty i believe (no harm trying) if ISP not able to solve issue faced. it worked for me in getting ISP attention.
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jack473
post Sep 19 2014, 09:46 PM


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QUOTE(jack473 @ Sep 19 2014, 09:32 PM)
as you know hotline 1300 xxxx are not part of mobile call plan. actually i was also using UNIFI happily for more then 2 years without problem until i received call from ABN on offer for free trial and with no contract & i fall for  it and cancelled unifi thinking can save money and get more speed.
after 2 days with ABN then got no service for almost 5 days. i called them so many times and still no proper update. i lodge complaint with CFM. on same day after filling complaint CFM send email to ABN to attend to it and they resolved it.
yet still after 7pm speed slow, you cannot play youtube song with HD quality at all after 7pm. day time its super fast. further more i cannot use VPN for office remote support. they control with natting and dns IP.  ABNxcess are for those who use net for basic surfing only. 

Btw for those having issues on regardless any ISP and despite call/complaint if still not solved in satisfactory way, you should lodge complaint via CFM. this might also help on terminating contract without penalty i believe (no harm trying) if ISP not able to solve issue faced. it worked for me in getting ISP attention.
*
also to add ABNxcess now changed their Hotline contact till 9pm ONLY. after 9pm if you have any problem you have no support till next day morning. THIS IS VERY BAD CUSTOMER SERVICE. any product you buy do tend to have issues that cannot be avoided but whether the COMPANY CARE for their CUSTOMER and give fast excellent service is what really matters and will make ppl trust and continue with that BRAND. they failed to understand that
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annoymous1234
post Sep 19 2014, 09:59 PM


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QUOTE(jack473 @ Sep 19 2014, 09:32 PM)
as you know hotline 1300 xxxx are not part of mobile call plan. actually i was also using UNIFI happily for more then 2 years without problem until i received call from ABN on offer for free trial and with no contract & i fall for  it and cancelled unifi thinking can save money and get more speed.
after 2 days with ABN then got no service for almost 5 days. i called them so many times and still no proper update. i lodge complaint with CFM. on same day after filling complaint CFM send email to ABN to attend to it and they resolved it.
yet still after 7pm speed slow, you cannot play youtube song with HD quality at all after 7pm. day time its super fast. further more i cannot use VPN for office remote support. they control with natting and dns IP.  ABNxcess are for those who use net for basic surfing only. 

Btw for those having issues on regardless any ISP and despite call/complaint if still not solved in satisfactory way, you should lodge complaint via CFM. this might also help on terminating contract without penalty i believe (no harm trying) if ISP not able to solve issue faced. it worked for me in getting ISP attention.
*
yes I agree with you. at night speed drop till very bad. Its like I'm using back 1mbps, youtube at max can only play at 480p. anything above than that need to buffer. Download speed also drop till less than 5mbps. Morning the speed is full 10mbps but who the f**k uses internet when most of us are at office working. It is night time that we want our given speed as promise, or at least provide up 80% if not 100%.
By the way, to lodge a complain to CMF, we need to file report to ABN first right? A lot of us are planning to make a complain that ABN are not giving us the speed as promise during night time. Do you think it will work? They might give excuses its peak hours bla bla, congestion, etc.. *sigh*
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jack473
post Sep 19 2014, 11:10 PM


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QUOTE(annoymous1234 @ Sep 19 2014, 09:59 PM)
yes I agree with you. at night speed drop till very bad. Its like I'm using back 1mbps, youtube at max can only play at 480p. anything above than that need to buffer. Download speed also drop till less than 5mbps. Morning the speed is full 10mbps but who the f**k uses internet when most of us are at office working. It is night time that we want our given speed as promise, or at least provide up 80% if not 100%.
By the way, to lodge a complain to CMF, we need to file report to ABN first right? A lot of us are planning to make a complain that ABN are not giving us the speed as promise during night time. Do you think it will work? They might give excuses its peak hours bla bla, congestion, etc.. *sigh*
*
have you called them on slow speed? or email to them and have replies from them without any solution?
From CFM website they said if after complain and giving time for ISP to solve problem they still failed to help customer we can lodge to CFM.
this the link to CFM site -->
http://www.consumerinfo.my/Contact-Us/complaint-redress.aspx

what i did was, after 5 days of calling so many times and email to ABN for no internet service and still no action from them - i sent email to CFM via --> aduan@cfm.org.my and i cc it to ABN (up to you if you want cc or not). i told them on issue i faced and on so many different answer given to me by ABN. after email within 30mins i got call from CFM Team to ask for my ABN acct number etc. then 1hr later i received reply mail from CFM that they have sent mail to ABN and that ABN must respond to me within 7days and if no response or not satisfied i can update CFM. CFM also provided a link to CFM website and a reference number where we can login with our IC number to check the update on our complaints. after ABN attended to it they updated CFM and i received another mail from CFM to give our update whether we are satisfied with solution given or not.

Below taken from ABN website that claims high speed internet and low contention. So if you not getting what they promise you have every right to lodge complain to see how it work out. my advise when you lodge complain with CFM be polite/with respect ask their help to solve what you face, dont use rough or f letter words for CFM mail wink.gif

http://www.abnxcess.com/products/internet-services/

Fixed High Speed Internet

We offer fixed, high-speed internet packages with unlimited data downloads, uninterrupted services and low contention ratio to create a unique user-experience for our customers, even during peak periods.

Our internet packages range from 5Mbps to 50 Mbps.
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annoymous1234
post Sep 20 2014, 05:08 PM


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QUOTE(jack473 @ Sep 19 2014, 11:10 PM)
have you called them on slow speed? or email to them and have replies from them without any solution?
From CFM website they said if after complain and giving time for ISP to solve problem they still failed to help customer we can lodge to CFM.
this the link to CFM site -->
http://www.consumerinfo.my/Contact-Us/complaint-redress.aspx

what i did was, after 5 days of calling so many times and email to ABN for no internet service and still no action from them - i sent email to CFM via --> aduan@cfm.org.my and i cc it to ABN (up to you if you want cc or not).  i told them on issue i faced and on so many different answer given to me by ABN. after email within 30mins i got call from CFM Team to ask for my ABN acct number etc. then 1hr later i received reply mail from CFM that they have sent mail to ABN and that ABN must respond to me within 7days and if no response or not satisfied i can update CFM. CFM also provided a link to CFM website and a reference number where we can login with our IC number to check the update on our complaints. after ABN attended to it they updated CFM and i received another mail from CFM to give our update whether we are satisfied with solution given or not.

Below  taken from ABN website that claims high speed internet and low contention. So if you not getting what they promise you have every right to lodge complain to see how it work out. my advise when you lodge complain with CFM be polite/with respect ask their help to solve what you face, dont use rough or f letter words for CFM mail wink.gif

http://www.abnxcess.com/products/internet-services/

Fixed High Speed Internet

We offer fixed, high-speed internet packages with unlimited data downloads, uninterrupted services and low contention ratio to create a unique user-experience for our customers, even during peak periods.

Our internet packages range from 5Mbps to 50 Mbps.
*
I have not complain, reason why is im not sure if they will entertain if i tell them my torrent is slow like snail, plus they always only use local speedtest server to check and claim that indeed it can reach 10mbps. Would they layan if i told them my torrent can't reach full speed at night? Cause morning i can get full speed on the same torrent, its night that its slow so I'm sure it is not seed or peers issue, abn slow p2p on purpose unsure.gif

This post has been edited by annoymous1234: Sep 20 2014, 05:12 PM
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post Sep 20 2014, 09:59 PM


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QUOTE(annoymous1234 @ Sep 20 2014, 05:08 PM)
I have not complain, reason why is im not sure if they will entertain if i tell them my torrent is slow like snail, plus they always only use local speedtest server to check and claim that indeed it can reach 10mbps. Would they layan if i told them my torrent can't reach full speed at night? Cause morning i can get full speed on the same torrent, its night that its slow so I'm sure it is not seed or peers issue, abn slow p2p on purpose  unsure.gif
*
You can complaint on YouTube videos cant play in good resolutions at night, page loading on most website slower at night. Downloading of songs and or application very slow at night and maybe on windows or ios update slow etc. Maybe if more ppl complaints on similar things it will get their attention faster. Otherwise you can request CFM on possibilities of terminating without any penalties. Im pretty sure it can be done as you are not getting what they advertise. Try it as its not worth it to pay for something that doesn't provide good service.
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MNet
post Sep 21 2014, 10:07 PM


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ss4u
post Sep 25 2014, 01:22 PM


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Just give ABN a break... they are new. It is good to know that you always have a choice
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MNet
post Sep 25 2014, 10:09 PM


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k!nex
post Oct 4 2014, 04:44 PM


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Yesterday I just received a call from ABN, they offer to me to take a trial 3 month for free package 10MB + TV. So I just took it since my current ISP is streamyx 1Mb .

This thing should be better than a streamyx 1mb rite ??? I hope no dc, because I am using it to play dota 2 every nite.
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MNet
post Oct 6 2014, 09:11 AM


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Mind u its more worst than P1

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k!nex
post Oct 11 2014, 04:43 PM


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I just installed it at my house.

When the guy just installed, can use internet. After watching 2 hours of movie online, suddenly dc already.

The online light keep blinking. I straight call their helpdesk. They told me account status : in progress wor. So must wait 24 hours.

WTF man. I told them I was using it for 2 hours already no problem right after installation done. Suddenly DC..

NVM.. I wait lor..anyhow its 3 months free trial. If really sux, I gonna return them the modem and give them a super duper bad publicity in facebook.

Btw, their cable is so bulky and not very flexible to bend.

Surprisingly the speed when I first use is not that bad. Can hit almost 10mbps down, 2mbps up.

2mbps uplink is abit slow though. Wanna use dropbox also difficult. Good to watch movie only.

This post has been edited by k!nex: Oct 11 2014, 04:45 PM
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annoymous1234
post Oct 11 2014, 05:29 PM


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QUOTE(k!nex @ Oct 11 2014, 04:43 PM)
I just installed it at my house.

When the guy just installed, can use internet. After watching 2 hours of movie online, suddenly dc already.

The online light keep blinking. I straight call their helpdesk. They told me account status : in progress wor. So must wait 24 hours.

WTF man. I told them I was using it for 2 hours already no problem right after installation done. Suddenly DC..

NVM.. I wait lor..anyhow its 3 months free trial. If really sux, I gonna return them the modem and give them a super duper bad publicity in facebook.

Btw, their cable is so bulky and not very flexible to bend.

Surprisingly the speed when I first use is not that bad. Can hit almost 10mbps down, 2mbps up.

2mbps uplink is abit slow though. Wanna use dropbox also difficult. Good to watch movie only.
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Dont put in fb, they delete all the comments there. Put here as nobody can delete the post.
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MNet
post Oct 12 2014, 12:15 AM


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abnxcess using p1 teknik

during 3 month free, abnxcess gv u high speed.

after 3 month, then u get turtle speed.
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nazzier5463
post Oct 27 2014, 08:42 AM


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been use abn for 1 month 10mbps + tv.
I extremely using torrent for downloading game and movee.
One night i saw my torrents speed up to 21mbps and i was very happy.
After that, speed very slow like GPRS,
one torrent only can reach 250kbps. I have to overnight and over and over my pc to complete the download. Promise left promise.

Btw, how to terminate this service? Any penalty charge ?

This post has been edited by nazzier5463: Oct 27 2014, 08:43 AM
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annoymous1234
post Oct 27 2014, 08:51 AM


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QUOTE(nazzier5463 @ Oct 27 2014, 08:42 AM)
been use abn for 1 month 10mbps + tv.
I extremely using torrent for downloading game and movee.
One night i saw my torrents speed up to 21mbps and i was very happy.
After that, speed very slow like GPRS,
one torrent only can reach 250kbps. I have to overnight and over and over my pc to complete the download. Promise left promise.

Btw, how to terminate this service? Any penalty charge ?
*
RM500 to terminate. if ur contract is 1 year better u just wait. by the way, ur torrent can u reach full speed at night? because night time slow is normal, morning I get full speed but night time is very bad, only like u said 200kbps
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alvinf
post Oct 27 2014, 09:01 AM


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Hi I subscribed it a few months ago and terminated it in 29 days, i complaint like nobody business then they let me terminate without penalty.
Its the worst internet provider ever, they throttle it to 5mbps at night which for them is their policy. I mean some ISP will do that but no to an extent of not usable. What the point of paying when u cant even enjoy playing a game on it.
Problem is even at 5mbps it feels like you on GPRS.
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annoymous1234
post Oct 27 2014, 09:26 AM


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QUOTE(alvinf @ Oct 27 2014, 09:01 AM)
Hi I subscribed it a few months ago and terminated it in 29 days, i complaint like nobody business then they let me terminate without penalty.
Its the worst internet provider ever, they throttle it to 5mbps at night which for them is their policy. I mean some ISP will do that but no to an extent of not usable. What the point of paying when u cant even enjoy playing a game on it.
Problem is even at 5mbps it feels like you on GPRS.
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Perhaps u can share how and what u did to terminate without penalty.
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nazzier5463
post Oct 27 2014, 09:50 AM


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QUOTE(annoymous1234 @ Oct 27 2014, 08:51 AM)
RM500 to terminate. if ur contract is 1 year better u just wait. by the way, ur torrent can u reach full speed at night? because night time slow is normal, morning I get full speed but night time is very bad, only like u said 200kbps
*
never get full speed on night. I download torrent from yi*y that totally high seeder still slow downloading.
which morning u talk about, 12am to 6am or 7am till 11am ?
other thing I notice, when I listening to radio or watching TV (Trace Urban HD, i dont watch other useless channel)
internet speed slowing down, then i turn off set-top box and speed become normal.


QUOTE(annoymous1234 @ Oct 27 2014, 09:26 AM)
Perhaps u can share how and what u did to terminate without penalty.
*
yeah, i very unsatisfied with this service, btter use expensive service with no struggle
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annoymous1234
post Oct 27 2014, 10:30 AM


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QUOTE(nazzier5463 @ Oct 27 2014, 09:50 AM)
never get full speed on night. I download torrent from yi*y that totally high seeder still slow downloading.
which morning u talk about, 12am to 6am or 7am till 11am ?
other thing I notice, when I listening to radio or watching TV (Trace Urban HD, i dont watch other useless channel)
internet speed slowing down, then i turn off set-top box and speed become normal.
*
I download from yify too, same like u if high seeders i can only get around 200kbps, but usually its only 100kbps. sigh doh.gif doh.gif
I meant morning 8am till afternoon, that is the only time my torrent can reach 1.1Mb/s, but its useless coz its office hours and we are in the office.
clearly at night ABN is throttle at lot. from 10mbps to 2mbps, that's 70% throttle!
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MNet
post Oct 27 2014, 11:07 PM


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fuiyooooo abnxcess facebook page many people complain


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post Oct 28 2014, 04:08 PM


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Hi After install I tested it and straight complaint cause i cant play my game D3, I continue to complain like 2 or 3 times. When i receive the bill they over charge me cause monthly suppose to be RM 99.80 but my 1st month bill was like RM136. They only come install for me on 2nd of the month but it was not working cause they didnt open the port so for like 5 days its was not working. I tested it for a while and confirm they throttle at night and in the day i cant play my game too. I have maxis fiber and that why i know theirs damn slow compare to my maxis 10mbps.
I told them im the only person connected to cable to the router and turn off the wireless and i still can not play my game.
I go to the ABN centre in USJ twice to complaint and the last day i took everything and settle the bill and told them i cant accept the quality of their service and told them to cut it. Then just happen the branch manager was there and they agreed to terminate my account without penalty. I also told them im going to MCMC and tribunal court to make sure i complaint kaw kaw.
After they rebate i still need to pay RM112 for my first month bill, make no sense since i only use less than 30 days.
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annoymous1234
post Oct 28 2014, 04:46 PM


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QUOTE(alvinf @ Oct 28 2014, 04:08 PM)
Hi After install I tested it and straight complaint cause i cant play my game D3, I continue to complain like 2 or 3 times. When i receive the bill they over charge me cause monthly suppose to be RM 99.80 but my 1st month bill was like RM136. They only come install for me on 2nd of the month but it was not working cause they didnt open the port so for like 5 days its was not working. I tested it for a while and confirm they throttle at night and in the day i cant play my game too. I have maxis fiber and that why i know theirs damn slow compare to my maxis 10mbps.
I told them im the only person connected to cable to the router and turn off the wireless and i still can not play my game.
I go to the ABN centre in USJ twice to complaint and the last day i took everything and settle the bill and told them i cant accept the quality of their service and told them to cut it. Then just happen the branch manager was there and they agreed to terminate my account without penalty. I also told them im going to MCMC and tribunal court to make sure i complaint kaw kaw.
After they rebate i still need to pay RM112 for my first month bill, make no sense since i only use less than 30 days.
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So u went back to maxis?
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alvinf
post Oct 29 2014, 02:25 PM


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No i was using Maxis and still using Maxis, i got ABN as 2nd link.
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MNet
post Nov 2 2014, 10:25 AM


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dont waste money pay abnxcess.

better use p1
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post Nov 4 2014, 03:14 PM


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QUOTE(MNet @ Nov 2 2014, 10:25 AM)
dont waste money pay abnxcess.

better use p1
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Why P1? is it better?
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Hey guys, i'm a part of ABNX's 3 months trial.

But i'm moving to Mont Kiara and ABNX is not yet available there (funny since Mont Kiara is the best place to promote and sell fibre broadband in KL). And thus i have no choice but to cancel my ABNX subscription

Now, are trial users still have to pay for RM500 Penalty? Because if so, then i'd be very angry.
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annoymous1234
post Nov 4 2014, 05:14 PM


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QUOTE(Taufiq91 @ Nov 4 2014, 04:52 PM)
Hey guys, i'm a part of ABNX's 3 months trial.

But i'm moving to Mont Kiara and ABNX is not yet available there (funny since Mont Kiara is the best place to promote and sell fibre broadband in KL). And thus i have no choice but to cancel my ABNX subscription

Now, are trial users still have to pay for RM500 Penalty? Because if so, then i'd be very angry.
*
trial should be free
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MNet
post Nov 5 2014, 09:44 PM


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abnxcess load email 2.92MB need take 36minutes

yes you read it right...

user posted image


http://www.basepic.com/2014/Nov/05/64768556.jpg
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JJKTP
post Nov 7 2014, 01:40 PM


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Wow that is bad.
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Dexter
post Dec 9 2014, 01:53 PM


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Very inconvenient when terminating the 3 months trial package ... need to walk-in their office to return all devices on weekday before 7pm and weekend (Sat only) before 2pm.
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dng2007
post Dec 9 2014, 04:36 PM


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Hi guys, i had terminated my account without penalty but still need to pay RM90++ for my third month bill. No such thing called "free Trail" . Better take note and good luck to all of you still using ABN service.
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blackfuse
post Dec 9 2014, 09:35 PM


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Anyone would like to terminate unifi but still in contract and worries to pay penalty??

Don't terminate just let me know..i interested to continue yur unifi, transfer unifi to my house, and i pay unifi monthly, but must be yur contract atleast 1year left.. because i only stay in klang maybe for 1 and half years.then will relocated..

Unifi only.. email me rahimijamaluddin@gmail.com
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ShinG3e
post Dec 10 2014, 03:37 AM


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lol

abn = just another p1
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AnasA
post Dec 10 2014, 10:36 AM


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QUOTE(dng2007 @ Dec 9 2014, 04:36 PM)
Hi guys, i had terminated my account without penalty but still need to pay RM90++ for my third month bill. No such thing called  "free Trail" . Better take note and good luck to all of you still using ABN service.
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Hi,

I just want to terminated my 3 month free trial tomorrow. Why they ask us to pay RM 90??? mad.gif I installed it because they said it free 3 month trial?
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borebby
post Dec 21 2014, 11:06 PM


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As per comment above, looks like Abnxcess service really bad.
Anyone in Kepong area, which is still OK so far ?

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ck_boon
post Feb 26 2015, 09:39 PM


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QUOTE(MNet @ Nov 5 2014, 10:44 PM)
abnxcess load email 2.92MB need take 36minutes

yes you read it right...

user posted image
http://www.basepic.com/2014/Nov/05/64768556.jpg
*
so band
so so bad
any other option for cheaper internet?
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serve
post Mar 10 2015, 12:05 PM


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QUOTE(borebby @ Dec 21 2014, 11:06 PM)
As per comment above, looks like Abnxcess service really bad.
Anyone in Kepong area, which is still OK so far ?
*
Yup..still bad as of today..even the TV not clear..just wanna wait few month now berfore terminating my contract.
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jmq
post Mar 18 2015, 11:00 AM


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been using ABNxcess 10mbp for nearly a year now in jb...so far is good even for torents although a bit slow during weekends and night.

anyone have problem using samsung smart hub ? wonder how to solve the issue. once we reboot cant use again.
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MNet
post Mar 18 2015, 10:41 PM


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QUOTE(jmq @ Mar 18 2015, 11:00 AM)
been using ABNxcess 10mbp for nearly a year now in jb...so far is good even for torents although a bit slow during weekends and night.

anyone have problem using samsung smart hub ? wonder how to solve the issue. once we reboot cant use again.
*
sure or not?

try upload testmy.net result during 10PM at here

https://www.facebook.com/groups/ABNxcessUsers/
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jmq
post Mar 19 2015, 10:01 AM


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ok will try to join that group
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coolstore
post Mar 19 2015, 10:21 AM


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QUOTE(MNet @ Nov 5 2014, 09:44 PM)
abnxcess load email 2.92MB need take 36minutes

yes you read it right...

user posted image
http://www.basepic.com/2014/Nov/05/64768556.jpg
*
shocking.gif shocking.gif
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annoymous1234
post Mar 19 2015, 10:27 AM


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my review


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MNet
post Mar 20 2015, 08:07 AM


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what result?

i cannot view la, abnxcess too slow vmad.gif mad.gif

QUOTE(annoymous1234 @ Mar 19 2015, 10:27 AM)
my review


*
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