I m very dissapointed with benq,

i been sent my first 18.5inch led monitor 5 years ago , stil ok but screen looks oily on side angle ,

they sent back the same thing and mark as no problem,

it is still functioning until today

what i buy 2 yearsw and 11 months ago ,benq 20inch led without dvi port

come out few lining and occasionally screen looks distorted color like xray photo
penang branch fuck up say 2 years warranty over,
i called HQ , hq say still got warranty , that was left 1 month only the warranty
i sent to anda service network ,


they call me up , telling me panel warranty finished !!!
(
they want replace for rm498.20 for only the screen panel. (i buy NEW for rm290 from mcl)

that is laughable.

i sold that shit off rm60 although i advertise rm70. the fella cod and lowball to rm50 , i refuse endup he pay rm60 only ,

i am so dissapointed that the latest and newest monitor i bought is the one who died the earliest

This post has been edited by DSEcomp: Dec 9 2015, 08:08 PM

rma number : A0099188
mode:l benq 20inch led gl2050-ba monitor
my mistake!!!

the bill to change the screen panel is rm470 ! ,
gst 28.20

total rm498.20 !!!

i pay courier service to selangor thinking rm20 is worth ,

fortunately they return me the spoil item without charge me rm50 repair cancellation fee!!!!

can u confirm and tell what is covered in 3 years warranty , and what part is lesser warranty and how long ?

This post has been edited by DSEcomp: Dec 9 2015, 08:14 PM