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BenQ Monitor Thread!, Mr BenQ at your service
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 Dec 12 2015, 04:17 PM
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#1
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Junior Member
500 posts Joined: May 2008  
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Just bought a BenQ XL2411Z and was disappointed to find out the panel is too warm on the top left side... Will get it replaced tomorrow
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Dec 14 2015, 10:31 AM
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#2
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Junior Member
500 posts Joined: May 2008
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QUOTE(Mr BenQ @ Dec 14 2015, 08:45 AM) Was the replacement unit alright? 2nd day in with the replacement monitor. No dead pixels (that last one with the picture also had 3 dead pixels) and better TN panel colours. Though there is a small bright spot on the right side of the screen but barely noticeable - most visible when under white background; I won't be replacing the monitor again though as it is very minor. Overall, a happy camper! (pun intended) On a different note, what is your policy with regards to bright spots? The BenQ Malaysia website doesn't mention this This post has been edited by Ahmaz: Dec 14 2015, 10:32 AM |
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Dec 14 2015, 08:54 PM
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#3
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Junior Member
500 posts Joined: May 2008
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QUOTE(Mr BenQ @ Dec 14 2015, 05:46 PM) Glad to hear that. This - above my cursor:What's this "bright spot" thing you mentioned? » Click to show Spoiler - click again to hide... « |
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Dec 16 2015, 08:00 PM
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#4
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Junior Member
500 posts Joined: May 2008
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QUOTE(Mr BenQ @ Dec 16 2015, 04:13 PM) with current technology, there is a limitation to 100% avoid bright spots during LCD panel production. Noted; I figured as much as not all companies cover bright spots BenQ Malaysia doesn’t offer bright spot warranty, however, for a brand new product if there are many bright sports (at very rare chance), please contact our repair center for further checking.  Thank you for your prompt reply - I am still happy with my XL2411Z purchase  |
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