hi guys, I'm pretty much new here. I'm asking on behalf of my gf, her phone fell just now from waist high and she is about 150cm tall. the phone was in side a flip cover and and fell on its back not face down. i was there when the thing happens and the fall is not that bad my note 2 have experienced worse. But the thing is the screen now got no display and only some streaking line everytime i turn on the screen before it automatically turned off again. I am able to call the phone but no ringing tone even though the phone was not on silent mode before.

You think I can try and claim for warranty? if yes what should i tell them. if no how much will it cost to repair them?

the phone is 1 weeks old btw and i pretty much disapointed with the quality as the fall is really not that bad

but then my note fell several time naked with no protection but still no problem
maybe my gf got very unlucky
will bring to center and hope for the best

Update on my issue with dropped phone and no display. Manage to get warranty claim from samsung sc. Lol. I just told them the phone is practically new I never fall before and the problem suddenly occur. Since the phone didnt have any dent crack scratch whatsoever they believe me and change the lcd. Solve my gf and me the trouble since now already middlw of the month and after raya some more, pretty much broke. Ive asked her to change to a more durable casing to avoid this problem happens again.