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Samsung GALAXY S4 Official Thread V5, 4.3 incoming and wait for kit kat, 4.4
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Ginny88
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 Aug 5 2013, 10:21 AM
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QUOTE(ghostsboy @ Aug 4 2013, 11:09 PM) I send in my phone twice, but they just know upgrade firmware, OS and factory reset...very frustrated. It's a sad fact that consumers in countries without strong consumer laws are denied 1-to-1 exchange even for defects arising within days of purchase. In Western countries you could just go back to the shop and exchange a new set. This is why I prefer to buy from online sites which allow returns like lazada.com.my. Their price is not the cheapest but the bit extra is worth paying as insurance. |
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Ginny88
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Aug 20 2013, 09:53 AM
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QUOTE(kira_88 @ Aug 19 2013, 09:11 PM) hi guys, I'm pretty much new here. I'm asking on behalf of my gf, her phone fell just now from waist high and she is about 150cm tall. the phone was in side a flip cover and and fell on its back not face down. i was there when the thing happens and the fall is not that bad my note 2 have experienced worse. But the thing is the screen now got no display and only some streaking line everytime i turn on the screen before it automatically turned off again. I am able to call the phone but no ringing tone even though the phone was not on silent mode before. You think I can try and claim for warranty? if yes what should i tell them. if no how much will it cost to repair them? the phone is 1 weeks old btw and i pretty much disapointed with the quality as the fall is really not that bad If there is no sign of impact damage like dents, scratches and cracks there is a good chance you can claim warranty. Of course don't tell them you dropped it la. |
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