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SteelSeries Thread V9, RIVAL 100 DotA 2 Edition coming!
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wanttobuylaptop
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 Sep 27 2014, 01:24 AM
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my rival side rubber was wearing off after just 2 months use. sent an email to complaint and they ask me to send back to DENMARK to RMA. DHL quoted me 200 bucks to ship to DENMARK, which is about the same for me to buy new mouse. did feedback them i decide not to rma this way since too expensive, and ask if i can send to depot within the region. guess what, they just directly send me a new mouse without having me to send the old one back. awesome, just plain awesome after sales service!
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wanttobuylaptop
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Sep 30 2014, 11:30 AM
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QUOTE(H3LLKEEPER @ Sep 27 2014, 06:30 PM) usually wear and tear aren't covered in warranty. Where you got your rival? seems like im not the only one to say it  after a month of usage the rubber started wear off, seriously, tat's y i hate rubber. used logitech and microsoft b4, both throw away within 3 months... i still prefer the good old plastic. gotten my rival via taobao. they got the stock when the rival 1st release. rival size and the shape fit very well in my hand thus bought it the first moment the stock is available. |
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wanttobuylaptop
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Sep 30 2014, 02:58 PM
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QUOTE(wildwestgoh @ Sep 30 2014, 01:13 PM) Rival also rubber side right? Not sure how to maintain rubber, it's pain to make sure it does not become sticky.  Air-cond room is one way but my room isn't air-conditioned...  p/s: Sorry didn't make it up for Rival even though I look forward for it, Logitech G502 make sure me didn't do so...  rival is rubber side, it is injected into the side so tat it does not peel off but, the rubber can still degrade and become wear off. good mouse, bad design and material |
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