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 SteelSeries Thread V9, RIVAL 100 DotA 2 Edition coming!

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TSH3LLKEEPER
post Apr 9 2014, 11:58 PM

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QUOTE(hackcremo @ Apr 9 2014, 10:41 PM)
Cheapest Rival I can found so far is RM 199, sell by lingloong.. I think wanna go lowyat 4th floor shop demo first than buy from lingloong..ha3..  rclxms.gif
*
i change mouse frequently last time
getting one that feels most comfortable is crucial.
So better to feel it before buying it laugh.gif
DrEaMmyZ
post Apr 10 2014, 02:27 PM

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QUOTE(H3LLKEEPER @ Apr 9 2014, 11:58 PM)
i change mouse frequently last time
getting one that feels most comfortable is crucial.
So better to feel it before buying it laugh.gif
*
are you using laptop or desktop ?
hackcremo
post Apr 10 2014, 03:05 PM

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Update SS. Engine bug on SS Rival, taken from overclock.net;


QUOTE
Hi all,
I'm a Director of R&D at SteelSeries and I wanted to confirm that there is indeed a fix coming out for this CPI issue mentioned frequently in the forums.

It took a very long time to reproduce this error. However - we finally figured out the cause. The current SROM from the sensor manufacturer has an issue. We've worked with them to troubleshoot and reproduce the error and they have delivered a fix to us. We are still testing it internally and with our partners before we release it, but it will be part of the SteelSeries Engine 3.2.1 release, as mentioned above. Targeting end of this week to make it public.

We _do_ read these forums all the time, so seeing your issues reported have helped us troubleshoot the issue. As stated in the forum, if you have an issue, always open a ticket. It will get to us in R&D. Thanks to the couple of you that did open tickets.

To clarify some things: yes - the issue was introduced in the firmware update released with SteelSeries Engine 3.1.5. That firmware update contained a new SROM from the sensor manufacturer. The CPI jump issue has to do with code in the SROM of the sensor responding to changing surfaces on lift off/on a surface. For instance, when using a QCK+ pad (which is very thick) if you slide the mouse off to the edge of the pad, the sensor recognizes this as a surface change and it will modify its parameters. In a very small percentage of the time, a bug would cause the small "CPI jump".
I will update the forum when we release SteelSeries Engine 3.2.1.

Thanks!


This post has been edited by hackcremo: Apr 10 2014, 07:40 PM
TSH3LLKEEPER
post Apr 10 2014, 06:32 PM

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QUOTE(DrEaMmyZ @ Apr 10 2014, 01:27 PM)
are you using laptop or desktop ?
*
dekstop laptop both same laugh.gif

QUOTE(hackcremo @ Apr 10 2014, 02:05 PM)
Update SS. Engine bug on SS Rival, taken from overclock.net;
Hi all,
I'm a Director of R&D at SteelSeries and I wanted to confirm that there is indeed a fix coming out for this CPI issue mentioned frequently in the forums.

It took a very long time to reproduce this error. However - we finally figured out the cause. The current SROM from the sensor manufacturer has an issue. We've worked with them to troubleshoot and reproduce the error and they have delivered a fix to us. We are still testing it internally and with our partners before we release it, but it will be part of the SteelSeries Engine 3.2.1 release, as mentioned above. Targeting end of this week to make it public.

We _do_ read these forums all the time, so seeing your issues reported have helped us troubleshoot the issue. As stated in the forum, if you have an issue, always open a ticket. It will get to us in R&D. Thanks to the couple of you that did open tickets.

To clarify some things: yes - the issue was introduced in the firmware update released with SteelSeries Engine 3.1.5. That firmware update contained a new SROM from the sensor manufacturer. The CPI jump issue has to do with code in the SROM of the sensor responding to changing surfaces on lift off/on a surface. For instance, when using a QCK+ pad (which is very thick) if you slide the mouse off to the edge of the pad, the sensor recognizes this as a surface change and it will modify its parameters. In a very small percentage of the time, a bug would cause the small "CPI jump".
I will update the forum when we release SteelSeries Engine 3.2.1.

Thanks!
*
nice find
updated to 1st page announcement post
hackcremo
post Apr 10 2014, 07:42 PM

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QUOTE(H3LLKEEPER @ Apr 10 2014, 06:32 PM)
dekstop laptop both same  laugh.gif
nice find
updated to 1st page announcement post
*
Not many user realize this problem bcz not many of us own ss. Riaval yet..ha3..
I will wait until this new engine release and wait for feedback..
If everything ok, than I buy.. nod.gif
faridr
post Apr 11 2014, 03:18 AM

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My experience with Steelseries is quite bad, dont know why sad.gif Broke Kinzu v2 within 2 weeks, so exchange with the shop for G400s. Just bought Kana today, and well.... the scroll wheel broke in less than a day sweat.gif

All and all, I do love Kinzu and Kana shape and find it more comfortable compared to G400s. But my experience haven't been good. At least there's warranty.

-edit-
Does anyone know if its possible to claim warranty directly with Steelseries or any other shop? Since the shop is quite far away, and I'm just that lazy.

This post has been edited by faridr: Apr 11 2014, 03:25 AM
TSH3LLKEEPER
post Apr 11 2014, 03:59 AM

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QUOTE(faridr @ Apr 11 2014, 02:18 AM)
My experience with Steelseries is quite bad, dont know why  sad.gif Broke Kinzu v2 within 2 weeks, so exchange with the shop for G400s. Just bought Kana today, and well.... the scroll wheel broke in less than a day  sweat.gif

All and all, I do love Kinzu and Kana shape and find it more comfortable compared to G400s. But my experience haven't been good. At least there's warranty.

-edit-
Does anyone know if its possible to claim warranty directly with Steelseries or any other shop? Since the shop is quite far away, and I'm just that lazy.
*
they dont do it directly, have to send it back to the shop
you are out of options laugh.gif
perhaps you just got bad luck with it
my friend's kinzu v2 still standing strong after 2 years
faridr
post Apr 11 2014, 04:23 AM

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QUOTE(H3LLKEEPER @ Apr 11 2014, 03:59 AM)
they dont do it directly, have to send it back to the shop
you are out of options  laugh.gif
perhaps you just got bad luck with it
my friend's kinzu v2 still standing strong after 2 years
*
Thank you and oh well, here goes 1 hour of travelling in bad traffic again sweat.gif
Maybe I'm just unlucky I guess. One thing for sure after warranty claim, goodbye g400s and darn weird shape design tongue.gif
TSH3LLKEEPER
post Apr 11 2014, 04:52 AM

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QUOTE(faridr @ Apr 11 2014, 03:23 AM)
Thank you and oh well, here goes 1 hour of travelling in bad traffic again  sweat.gif
Maybe I'm just unlucky I guess. One thing for sure after warranty claim, goodbye g400s and darn weird shape design tongue.gif
*
its normal for logitech, most of their design is like that
its either you like it or no
horns
post Apr 11 2014, 07:22 AM

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QUOTE(hackcremo @ Apr 10 2014, 07:42 PM)
Not many user realize this problem bcz not many of us own ss. Riaval yet..ha3..
I will wait until this new engine release and wait for feedback..
If everything ok, than I buy..  nod.gif
*
If it really needs something like a surface change to produce such cpi issue, perhaps its because we have large mouse pad hehehe (there was no chance for the mouse to slide outside of the pad with my usage lol!)
Chaoyinside
post Apr 11 2014, 11:08 AM

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hey guys, may I ask where can I buy the gw2 edition mouse, any shops in Malaysia selling it?
TSH3LLKEEPER
post Apr 11 2014, 05:05 PM

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QUOTE(Chaoyinside @ Apr 11 2014, 10:08 AM)
hey guys, may I ask where can I buy the gw2 edition mouse, any shops in Malaysia selling it?
*
for some reasons
steelseries didnt export gw2 gears to malaysia
you have to ask someone outside from malaysia to get it for you

faridr
post Apr 12 2014, 04:48 PM

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QUOTE(H3LLKEEPER @ Apr 11 2014, 04:52 AM)
its normal for logitech, most of their design is like that
its either you like it or no
*
H3LLKEEPER, any idea if matte version of Kana/Kana v2 surface is as good as Logitech hydrophobic surface? Got a replacement for kana, but sold it off because my palm were sweating alot due to glossy surface. I'm hook with Kana as it is much easier to flick around for low sensitivity due to it design and lightweight. sad.gif
TSH3LLKEEPER
post Apr 12 2014, 09:47 PM

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QUOTE(faridr @ Apr 12 2014, 03:48 PM)
H3LLKEEPER, any idea if matte version of Kana/Kana v2 surface is as good as Logitech hydrophobic surface? Got a replacement for kana, but sold it off because my palm were sweating alot due to glossy surface. I'm hook with Kana as it is much easier to flick around for low sensitivity due to it design and lightweight.  sad.gif
*
i have no experience on the logitech hydrophobic surface
steelseries kana matte surface worn off in about 1.5-2 years of heavy usage
get the sensei raw glossy if you are going for a long run but it wont be as comfy as the matte surface

faridr
post Apr 12 2014, 10:54 PM

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QUOTE(H3LLKEEPER @ Apr 12 2014, 09:47 PM)
i have no experience on the logitech hydrophobic surface
steelseries kana matte surface worn off in about 1.5-2 years of heavy usage
get the sensei raw glossy if you are going for a long run but it wont be as comfy as the matte surface
*
Its matte surface with some kind of coating according to gimmicky logitech marketing. But for sure, it do work, and works really well.
I'll go for Kana v2 matte then, above 1 year is more than good enough, nothing last forever anyway
Love Sensei design, but too bad I prefer optical over laser. And also the price of Sensei tongue.gif

And much thanks!
hackcremo
post Apr 12 2014, 11:25 PM

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New baby in the house.. Ha3.. Eat maggi for the rest of the month..

user posted image
noorimanyosh
post Apr 13 2014, 12:28 AM

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QUOTE(hackcremo @ Apr 12 2014, 10:25 PM)
New baby in the house.. Ha3.. Eat maggi for the rest of the month..

user posted image
*
can do a mini review about it after a week...or maybe a month of usage

still thinking bout this mouse or DA 2013 cry.gif cry.gif
lordzAIn
post Apr 14 2014, 11:55 AM

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Hi,

Just want to ask,

Is there any dealer/retailer/distributor that sell the USB->Jack cable.

I just found out the my cable for Steelseries 7H got faulty.

Want to get replacement for that.

Picture attached.

Thanks

user posted image

kenysl
post Apr 14 2014, 02:35 PM

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QUOTE(lordzAIn @ Apr 14 2014, 11:55 AM)
Hi,

Just want to ask,

Is there any dealer/retailer/distributor that sell the USB->Jack cable.

I just found out the my cable for Steelseries 7H got faulty.

Want to get replacement for that.

Picture attached.

Thanks

user posted image
*
I think you have to send for RMA
lordzAIn
post Apr 14 2014, 03:06 PM

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QUOTE(kenysl @ Apr 14 2014, 02:35 PM)
I think you have to send for RMA
*
Warranty GG already cry.gif

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