bro syazlan, i am planning to change from satellite to iptv. during my interview with the telemarkerter from byond.iptv, the lady says that i still can use the satellite dish for backup if the system is down. i wonder which area you are living. i just agreed for them to come and do site visit. if let sat after site visit i dont want to install the iptv, i still can back off right ?

one more thing, when the iptv reverted to satellite dish, few channel that are exclusively for iptv cannot be viewed is it ?

satellite dish can be used as back up, but only certain channel (ntv7, 8tv etc)... others channel can only be viewed with IPtv

meaning you loose all astro channels when using satellite as backup ?

Haha.... Correct.... Btw im existing astro iptv customer and been a month use it and everytime prayed that my tm modem not faulty and internet doesnt have any problem coz dont want like this problem happen to me.... And 3 times already speak to iptv cs about the hibrid thing and guess what the answer is for high rising building astro not provided to install the hibrid decoder and even u have hibrid decoder not all channel u got...

Prayed hard for this two years contract

Hi Bro,

As far as I know, when you install Astro-Time IPTV, Astro will upgrade your existing account to IPTV account, collect back your old decoder & replace with a PVR type.

Yup they collect the old decoder and renew it with the new one which it is support only iptv protocol not use any dish at all.... And my old dish still hanging outside my house... what a waste...

By the way mine iptv is Maxis astro....

okay noted. i opted not to change the decoder. but seems that there are a lot of downtime in internet that will affected the TV. i am thinking to call astro CS to cancel my request to change to astro ip tv. what for you paid so much but having such a headage. thanks guys. selamat hari raya.

i rephrased.

astro called me to opted to astro byond.iptv. i've been explained that the existing byond dish will be retained for backup purposes. meaning when the system is down, you can make use the existing dish. i was not been informed that there are only few tv channels can be viewed during the downtime.

furthermore after browsing through, there are a lot of complaints with regards the connectivity. that scares me out.

now as per my own homework, i think it is not worth it to pay additional cost for internet and having headache to maintain it. and i am calling the astro cs to cancel my request on upgrading the astro byond to byond.iptv thing.

thanks all for your feedback. by the way, i am living in putrajaya.

Last two weeks, on Thursday, 27th Mac 2014, I had iptv installed at home . I thought this a good move as the promoter said, I will have internet line and uninterrupted astro program even during storms. Great. 1st day worked well.
Two days later, on Saturday, 29th, MAXIS INTERNET LINE BROKE DOWN AND LEFT MY FAMILY WITH NO ASTRO.
I made a report at Customer Service Support Astro IPTV HOTLINE 03-95431543. My astro report no was 1418696084. And untill TODAY, THURSDAY, 10TH APRIL 2014, I still have MAXIS INTERNET LINE BREAK DOWN AND LEFT ME N MY FAMILY WITH NO ASTRO!!!!!!!!???????@@***%+
I went to TM and they said the unify line at my house is ok. I went to astro and MAXIS at MID Valley. It was rainning heavily and I drove through the road with difficulties and jam and I dont gave up but when I reached there the astro promoter said it is not astro problem and they directed me to maxis and person at counter say it is not their problem and directed me back to astro. Then the guy at counter said they cant do much and pity me and just take my report.
OOOOOhhhh please, astro people, please be professional. You work so well when it comes to installing but why take sooooo long a time to fix customer problem????
If any astro personel read this, plis take note and take action.....

I feel sorry for you guys who went through all these issues. I had a problem as well but it was just the phone service not working with my Astro IPTV setup.

Wish you all good luck in sorting out your problems. Astro IPTV people, take heed!