Item(s): redONE Mobile Plan

Package includes:



Price: Activation - Rm10 (initial payment) + Credit limit deposit - Rm25 (minimum)

Reserve Phone No: ABCDDD (01110601444), ABCCDD (01110601199) and more..... or any of the no pattern. or lucky no combination. Do email or PM us to reserve.


Network Partner: Celcom ----->Check Coverage


Dealing method: Sign up through EAI Online Store or direct sign up from our store. Location Map

Location of seller: Melaka

Contact method/details:call, whatsapp, etc. EAI Store: 011-1300 4700 Email: sales@eaicomm.com

Dealer/Reseller/Part-timer are welcome to become our partner, training and marketing material (Brochures, flyers, etc) will be provided.

Join us and start saving NOW!!!






Contact us:
Sales Team
EAI Communication Enterprise(MA0168010-D)
The Technology Explorer

Email:sales@eaicomm.com
Visit us: www.store.eaicomm.com
Follow us on Facebook :EAI Comm

This post has been edited by shadow_rx: Jan 5 2015, 01:39 AM

i got question, if i subscribe the rm8 plan then i want 100mb data plan that's mean i have to pay rm8 + rm5 = rm13 is that right?

Yes correct.

shadow_rx got ctc for seller in seremban? getting fedup with maxis

we looking for business partner too, if anyone interested pls feel free to contact us!!

To purchase kindly visit our online store redONE @ EAI Store

Email : sales@eaicomm.com

Thanks for the support!!

The RM 8 plan is my credit
or do I need to pay commitment charge of RM 8 + my calls/sms?

Rm8 are included those voice n sms, if you used over than Rm8 credit, than you only pay extra.

Regards
EAI

Register 1 line, and get a 2nd line for FREE*

2 lines share RM8/month ? (if choose this package)

till today 1 line and get 2nd line foc still available.

meant first line monthly commitment Rm8, @2nd line monthly Rm8, total Rm16 commitment per month.

share commitment meant that if one of the line exceed Rm8, while the other still having balance, the balance will be transfer to you account and you dont need to pay extra more.

furthermore, call within redtone-redtone user are FOC.

comitment fee is rm8

if i buy internet rm15 for 500mb

my monthly bill will be rm15?

Commitment Rm8 + Rm15(500MB) = Rm23

call between redONE user are FOC, the Rm8 is having a credit value, where you are able to used for call to other network with 0.15sen/min. Call between redONE will be FOC.

while the data package is flexible which able to cancel or buy in for every month.

Best Regards
EAI

This post has been edited by shadow_rx: Aug 18 2013, 11:08 AM

hi
may i knw how long is the validity?
when do i have to top up once in order to call ?
thank you
=)

need to top up meh? i thought this one post paid not prepaid. btw, what happen if my call charges exceed the rm 8 plan i took.

This is the lowest Postpaid Plan, redtone mobile will issue you a monthly bill for every month. For data the validity can be last for 1 month for example 100MB at Rm5 able to last for a Month or either the quota finish first.


The Rm8 plan is having Rm8 credit inside. you are able to call ~~42min (after deduct the 6% gov. tax) call rate at 0.15sen per min, flat rate to all network.

for higher commitment like Rm58, call rate will be cheaper at 12sen per min.

Regards
EAI

well, what will happen to my bill or line if let say my usage for particular month exceed the rm 8 plan? will the line be blocked automatically or the monthly bill for that particular month will be higher than rm 8?

if you having use up the quota of RM8, they only will charge base on 15sen per min (8sen for 30sec below). Rm8 plan will having Rm50 credit limit. RedONE will only block ur call out if u exceed Rm50 in the current month.

RedONE will issue you an e-billing (FOC), or hardcopy (additional Rm5 charges). Every month there will be have a monthly bill issue for you.

You are able to review your daily usage through self-care portal also.

If need further information kindly contact our redONE Team @ redone@eaicomm.com

Regards
EAI

Pls pm me, i want change my prepaid line to redone.

So what should i do ?

Thank you.

This post has been edited by kaisam: Sep 1 2013, 10:46 PM

Dear customer,

You may PM us your email address, our EAI redONE team will be sent you the application form shortly. Or you may reach us at redone@eaicomm.com

Thank you.
EAI

I'm PM u already.

Thank you.

Can I retain existing phone number to migrate to redone?

yes, i'm from prepaid to redone also.

Thank you.

Yup sure, this service is call MNP (mobile number portability) as long as you are the owner (IC required) of the number, you can switch your network provider to redONE.

TQ we will sent out your sim card by tmr.

thank you.

Thank you for the support!!

Regards
EAI

Foreigner can apply? Can MNP from DiGi prepaid?

i've sent u PM

hye..can get new number?

Yup sure maintain ur main jsut MNP, non-Malaysian will having extra deposit.

Sure just give us your luck no (4/5 number combination) we will sent the result for u.

Regards
EAI

Noted with your inquiry, you may reach us at redone@eaicomm.com

How much the extra deposit?

RM50 deposit + Rm10 for registration fee.

Noted Moderator, tag of <<WTS>> added. TQ for reminding.

Best Regards
EAI

Been using redONE since last week....now i can online even at home where my previous maxis lacking 3g coverage....my previous maxis plan have to pay commitment fee of rm50 with additional rm18 for only 100mb monthly internet....not to mention the confusing billing...

With redONE i just pay rm8 commitment+ rm30 for 1Gb+ unlimited internet....free call to any redONE number summore.....

See...with 1month maxis cost i can enjoy 2month bills with redONE :thumbsup:

Thank you for choosing redONE to purchase can visit out online stock ----> redONE Mobile Plan

Dear Customer,

We are excited to announced the readiness of our USSD Services for you as of today. We will be making an official sms blast to all redONE user come Tuesday 17 Sept 2013, approximate total of 50,000++ subscriber base.
For now, if you experience any glitches, please forward all your complaints and uncomfortable issues to our redone@eaicomm.com.
Thank you for choosing redONE.

So just checking the speed of the internet.. 3.5g (hspda) connection with 3.6Mbps speed is quite good actually....constantly getting more than 150kbps download bitrate... Nice....as shown by my data apps in the screenshot

Thanks for the feedback

hi, just want to know, does redone has coverage in Sandakan, Sabah ? TQ

Celcom will be our RedONE network partner, coverage will be base on celcom network, kindly refer to the link below for coverage map

http://coverage.celcom.com.my/CelcomCoverageIIPub/

hi.. if i want to change number to redone plan of rm8 monthly, how much should i pay for the first month? tQ

Rm25 (for deposit) + Rm10 (Registration) = Rm35 for initial payment.

The rest will charge to customer through bill, either email or post.

*Initial having RM10 for the stamp fee will be charge for the first month only

to purchase, u may proceed to EAI online store

Is it RedOne online view bill server got problem ?

i'm got msg :

Server Error in '/selfcare' Application.
SELECT permission denied on object 'Account_MasterData', database 'CelcomMVNO', owner 'dbo'.
SELECT permission denied on object 'Registration_MasterData', database 'CelcomMVNO', owner 'dbo'.
SELECT permission denied on object 'ParentAccount_MasterData', database 'CelcomMVNO', owner 'dbo'.

Thank you.

Yup, currently the selfcare portal is under maintenance

oic, then when can use it again ?

Thank you.

Dear Customer,

The sef-care portal had back to online, you may check it now.

TQ

Do u hv 011 15181518

Hi our no start with 011-106XXXXX

we are having the no. 011-10681518

011-10781518

Hi. I don't have a sim card. Coming back home. Do you issue new sim card?
Micro sim? Thank you

Hi I went to your online store. Will i be able to choose any number? After adding into cart, postage is expensive 8rm! You should include your postage charges on your forum post as well.

Hi Fern,

yup sure you are able to choose new redone no. for detail you may direct contact us at redone@eaicomm.com

We are ready to assist you. Just give us any combination of 4-5 digit, we will email the list of no. for you.

Best Regards
EAI

may i get my own number?

No problem, this cal MNP, mobile number portability, just switch the plan, but maintain your number.

Visit us at www.eaicomm.com for detail

hi.

im redone user.i wanna get second line solely for data for my ipad.can i share the rm8 commitment with my primary line?

can use redone on tablets??

Sure no problem, redONE will having voice call sharing commitment. It function well with all tablet, same as other telco.

For registration, you may contact our redone team at redone@eaicomm.com or visit us at www.eaicomm.com

Regards
EAI

Hi,

1) Possible for me to MNP my number to Redone. Currently i'm using UMobile. Also can MNP my other persons number and register under my supp line?
2) Im a blacklist for maxis postpaid. Still can register?
3) Can you quote me the price for MNP(Prepaid) for Main Line and Supp Line

Thanks

1. MNP Possible for all telco.
2. Blacklisted customer required double of deposit
3. MNP prepaid RM25 deposit and Rm10 registration per line, blacklisted customer will be Rm50 for deposit of you taking RM8 plan.

For detail and line registration do contact us at redone@eaicomm.com

Regards

hi..can u update the detail regard LTE coverage if available on redone or not? and the coverage area..thanks

so far as we know, there is no LTE supported by redONE yet.

maybe dealer like you can try persuade it...

bcoz i've googled and saw some article mentioned that redone/redtone got LTE

Since celcom is redone network partner, but as we know currently celcom is still not yet rent the 4G communication tower to redone. Any how thanks for the support!!!

Regards
EAI

Hi,I have active my redone card since 1 July but till now I still cant call out. Sincerely hope that my problem can be solve as soon as possible

huh number had been activated but can't call out?? Can we hv your number, try to check with u.

What is the data down/upload speed? my current Digi speed is around 7mbps for download and 1.7mbps for upload. will redone have the better speed?

Celcom coverage. Performance base on celcom line

is the international roaming availble like other telcos

Yup, but there will be add on Rm300 deposit

or

it will be open for free if previous telco offer you international roaming (previous bill statement needed)

Regards
EAI

Hi I wish to change to redone with my existing number, is it possible?
Which outlet have the service within KL area? Prefer area which have LRT/Monorail nearby.

Thank You.

You may done it directly online, kindly contact redone@eaicomm.com or visit the following link

http://eaicomm.com/store/index.php?route=p...&product_id=130

data bundle got 1GB and 1GB+

What are the diff between these two?

1GB = Charge per usage after 1GB?
1Gb+ = No charge but throttled to 64kbps?

yup, Rm25 1GB will charge as per per used (PPU) once 1gb quota finish, user got to manually turn off data option if wanna avoid PPU charges.

1GB+ unlimited = speed throttled, no additional charges.

for sign up can direct contact our redone team at redone@eaicomm.com or visit the following page.

http://eaicomm.com/store/index.php?route=p...&product_id=130

how does the data plan works?

if 1G++ means RM30 + RM8 every month?

If want to switch from 019, can retain old number?

Yup, no problem to maintain the old number if the information given all correct.

Kindly contact our redone team for sign up.
Email: redone@eaicomm.com

Hi there. I'm interested to port to redone from umobile but i have heard some feedback that if we subscribe at end of the mth, we will be charged full in the bill for the mth although i have used for few days. My question is redone bill cycle fixed early of the mth or it uses prorata system? If it's fix billing cycle means i should port at early of the mth rite? Can u please advise on this matter? Tq.

If you wish to sign up with us you may visit us at www.store.eaicomm.com or contact our redone team at redone@eaicomm.com, and forward nessasry document for registration.

billing is pro-rate for the first month. Next month billing cycle will be on 1st of every month. Is a prorate system, it will average on your billing.

Regards
EAI

can MNP?

No problem, as long as the identity of the owner number is correct.

if i were to port 2 post paid from digi (my name) and 1 pre-paid (wife name) over
can i make them all in 1 account?
what do i need to do?
what abt the credit in the prepaid?

This post has been edited by crazy25kid: Dec 26 2014, 04:36 PM

1. yes all in one no problem, main and sup-line relation
2. credit in prepaid will be burn, cause u had mnp out from the original telco.
3. can contact our redone team at redone@eaicomm.com

or visit our online store at
http://eaicomm.com/store/index.php?route=p...&product_id=130

Can the wife name port under same account? no need to transfer ownership only mnp?

Sub-line will not have two name, all sup-line will be under the name of the main line. Therefore to answer your question will be NO.

Regards
EAIComm

May i ask how many processing day for existing number digi switching to redone?

If information all correct and no contract, 1-2 day for mnp, no down time

Hi, Im new Here. Testing 123.......

welcome to drop by

Currently i am using redone 8
i am the principal and got two supplement line
if i am moving out to company's telco, what happen to my supplement? Can they still stay with redone?

Can by separating bill, separate the sup-line become independent main line.

EAIComm

Careful of this REDone if you gonna port out. It is extremely hard to port out your precious number from this Telco.

Hi, i have few questions.

1. Is there only 1 monthly commitment fee for all the lines?
2. If no, can Principal line choose RM58, then sub-line choose RM8?
3. there are free 500mb under rm58 plan, will it be share among the lines?

Please Contact our redONE at redone@eaicomm.com

TQ

Regards
EAIComm

zzzz, some simple questions....is that so hard for you to reply me here...

Q1 = yes or no
Q2 = yes or no
Q3 also yes or no......

Agreed to this
I had terrible experience arguing with Celcom Customer Service for 2 hours long in phone.
Eventually it came out due to RedOne rejected my application with reason: Still in 12 months contract.
They dont want to port u out even though u can pay the penalty.

im interested as my area has bad celcom reception. but since redone is on celcom network, isnt that the same? can u clarify?

Student package still got?

Do you provide service for redone bill payment? Any rebate if I pay the redone bill payment through you?