Astro B.yond Episode VI (Version 11.0), HD, PVR, IPTV and VOD
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 Nov 30 2013, 12:29 AM
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#1
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Junior Member
225 posts Joined: Apr 2010 From: KL - KCH - N9 - MLK  
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Change from byond hd to pvr last two days, and i notice pvr decoder boot very slow and frequently stuck when watching. Even signal not very good (error display). Show i call back the technician?
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Dec 1 2013, 12:25 AM
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#2
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Junior Member
225 posts Joined: Apr 2010 From: KL - KCH - N9 - MLK
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QUOTE(Anonymous34 @ Dec 1 2013, 12:01 AM) Slow booting normal issue. But if stuck during watching means your batch got problem. At first I changed from Pace to Samsung Mar 2013 batch, then got the same problem as yours. then i change to July 2013 Batch after firing them. Call 1300-82-3838 straight, technicias dont give a f***. Tell them you cannot watch any channels so they will also realign your dish and say you cannot watch since the first day they have it installed. They will refund for you. how to know which batch im in? and what refund? RM50? |
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Dec 5 2013, 08:10 PM
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#3
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Junior Member
225 posts Joined: Apr 2010 From: KL - KCH - N9 - MLK
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QUOTE(Anonymous34 @ Dec 1 2013, 12:47 PM) 1)Flip your decoder over and look at the label Mine is jun 2013 batch.. 2) Refund depends on how many days you cant watch lo  |
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Dec 5 2013, 09:59 PM
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#4
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Junior Member
225 posts Joined: Apr 2010 From: KL - KCH - N9 - MLK
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QUOTE(Anonymous34 @ Dec 5 2013, 09:45 PM) should be fine but you can ask for a replacement anyways. now, only stuck when recording. cannot change channel when record more than 2 show. is it normal?really depends on luck |
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