U Mobile Fan Club v2 - New UMI Plan!, Questions? Problems? Deals? Come here!
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 Sep 30 2013, 01:23 PM
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#1
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Senior Member
8,912 posts Joined: Mar 2005 
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For termination of plan, need to go to their store for termination. Cannot do it via phone call. Suck
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Oct 1 2013, 10:24 AM
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#2
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Senior Member
8,912 posts Joined: Mar 2005
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QUOTE(wcypierre @ Oct 1 2013, 10:07 AM) at least that its better than letting "some anonymous person" to terminate your plan via phone call, no? Can always do verification on my personal information right?    |
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Oct 1 2013, 10:54 AM
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#3
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Senior Member
8,912 posts Joined: Mar 2005
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QUOTE(wcypierre @ Oct 1 2013, 10:43 AM) I do agree with your point, but, with the availability of social network nowadays, our "personal" information is not really that "personal" anymore though. anyway, what I wanted to say is that their action is to protect the users(although it does provide some inconvenience Oh yeah, I do agree somehow. But not all information will be posted in social network, like your full IC number, your account number, phone number(most likely able to get in social network), etc... )Guess I have no choice, there is only one branch in JB.  |
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Oct 1 2013, 09:11 PM
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#4
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Senior Member
8,912 posts Joined: Mar 2005
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QUOTE(wcypierre @ Oct 1 2013, 11:17 AM) that is just one vector that you can use. Did anyone asked you to fill up a survey form with your ic, address included before? Guess what? I went to the only branch in JB, and guess what the CS told me? It has been already cancelled and that I do not need to come over.  which is totally why I hate to fill up those survey forms well, better to be safe than sorry, no? I would rather have a service provider that cares for their users' privacy rather than you being compromised by a service provider that doesn't do additional checking on you  I told her, I called up the hotline and the CS request me that I would need to come to the branch personally to cancel it. Why now telling me it has been cancel? All she did is give me a silly smile Waste petrol, time, and parking   |
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Oct 1 2013, 09:34 PM
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#5
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Senior Member
8,912 posts Joined: Mar 2005
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QUOTE(wcypierre @ Oct 1 2013, 09:31 PM) sweat Why should I call twice when I double confirm with the hotline CS. better call twice next time offtopic: you have just been trolled  Really bugger, I remember mentioning his name after he told me his name. If I remember his name, I will really kick his a** |
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