Using umobile since 2012.. This is a kind problem i face.. Then now my plan already end.. So goona change.. Thx and bye umobile...

seriuosly ><
huh....

Hi bro , there isn't any error message on my phone.
The other day i went to U-Mobile centre and the cust rep keyed in few numbers and tried to activate it but it failed .

( Mine is a UK model , i'm not sure it is different from local ones. )

hi there

are you on the go at that time?

welcome to the bandwagon

mind telling me your phone model?



and, just a few days of inactivity, and this thread has been moved to Telco talk(new subforum)

I can only say that U Mobile's connectivity is pretty location dependent, but if you're within the good range then it works pretty well

tbh, all providers have the problem of the speed of internet connectivity being location dependent, so if it works for your area, then it works.

Is there any way to urge umobile to improve their line coverage at certain location? E.g. midvalley.

Not that I know of unfortunately. You can try via Facebook, Twitter or other social media though. There can be a lot of reasons of why the coverage is bad at midvalley, from technical to financial.
In the end, it's business that we're talking about.

To be honest, many isp's internet services is a hit or miss. It pretty much depends on where you are.

@those who have subscribed to this thread via email, please add the tracking again since the tracking is removed after the admin moved this topic to another subforum. no wonder why am I not getting any emails recently

This post has been edited by wcypierre: Feb 18 2014, 03:17 AM

have used u mobile for more than a year.

fact is... they are cheap. because they are cheap, a lot more people coming onboard... and that's where their problem is...

when i first got onboard, connect at my work place is good. i could easily get 2-3mbps. but a few months after that... download speed started to become bad. at first... it starts at noon... i still see H+ connection but download is almost 0. speedtest.net apps will sometimes fail. then over time... it got bad till early morning already i start to face this... till evening. connection speed recovers again after about 5pm.

so, for me... its not so good anymore. i've actually lodged complains with u mobile, forum and also mcmc. now pending mcmc action.

as for replies for u mobile, the replies are sometimes silly... when they have genuine reply -- they admit its congested in the area but cannot indicate any timeline for upgrade.

so, agree when some users have said that u mobile... dependent on location. if your location got many users... you'll end up with my problem.

at home... i have no issues with u mobile download speed. so far, touch wood, still good.

yeah... haha turned off my Maxis Surfmore 75 from S4 LTE plan and switch to U48 w/o any surcharge haha

what is the content of your mcmc complaint btw?

how's the internet connectivity at your place?

basically, my complain is: u mobile network at certain location is congested (bangsar/ dataran maybank area). i am still paying monthly commitment and but not getting what i paid. still got about 6 months to go on my contract but this has been happening for the last 1 year. before that, no issues. and in fact, during the 'non-peak period', my internet connection is fine and fast. its during the 'peak' period like from 8am - 5pm.

This post has been edited by mydragoon: Feb 19 2014, 07:49 AM

okay arh...

can't say much bout that since probably the number of users for U Mobile has increased dramatically, I guess.

where are you from?

ohh Banting people .. but now study at KL

to be honest, as i mentioned earlier, they have a good deal. in fact, when i first moved to u mobile, i'm super happy and actually got a few colleagues to jump ship. i guess now regret coz they are 'fighting' with me for the same bandwidth... lolz...

i only wish u mobile can understand and do the right thing -- upgrade. if that's too expensive for them (but i think they need to think long term), they should somehow look at individual cases and deal accordingly. but to date, very standard & generic replies. i still think that where they dun have congestions, they are good. but will i recommend anymore friends and family? no -- coz if their area start to get congested, they may blame me. heck, these days, i do highlight and tell friends about this issue if they wanna port to u mobile. i actually ask them to reconsider -- coz like in my case, pay but can't really enjoy.

and just to share... i usually almost hit my quota and at one time, told myself i dun mind topping up when i hit quota. but sadly... that day never came coz these days... i can't even use my data plan!

again... this thing... only makes u mobile look bad.

ah okay. Good that it works well for you

The people who replies to your message is a customer service rep, they don't have a say in anything apart from explaining to you things or resolve your problem.

They still are actually, not 4g level, but very suitable for daily normal browsing.

What is the reply from MCMC then?

[quote=wcypierre,Feb 19 2014, 02:04 PM]
study at KL

[/quote]
ah okay. Good that it works well for you
The people who replies to your message is a customer service rep, they don't have a say in anything apart from explaining to you things or resolve your problem.

They still are actually, not 4g level, but very suitable for daily normal browsing.

What is the reply from MCMC then?

[/quote]
aiyah... sorry for my bad grammars

investigating. no updates from mcmc yet.

no sweat

wait for their reply then. They're quite good at times.

This post has been edited by wcypierre: Feb 19 2014, 02:26 PM

Mine GT-I9505

Baseband version I9505XXUEMKF

Thx alot