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 U Mobile Fan Club v2 - New UMI Plan!, Questions? Problems? Deals? Come here!

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gildan2020
post Sep 6 2013, 06:16 AM

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QUOTE(wcypierre @ Sep 4 2013, 07:25 AM)
when did you last complained to them?
*
it's been a couple of days since my last complaint. what should i do?
TSwcypierre
post Sep 6 2013, 08:48 AM

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QUOTE(gildan2020 @ Sep 6 2013, 06:16 AM)
it's been a couple of days since my last complaint. what should i do?
*
call again? flex.gif
gildan2020
post Sep 6 2013, 11:23 PM

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okay, just called, the payment is reflected now. smile.gif

hopefully, this problem doesn't repeat again.
TSwcypierre
post Sep 6 2013, 11:29 PM

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QUOTE(gildan2020 @ Sep 6 2013, 11:23 PM)
okay, just called, the payment is reflected now. smile.gif

hopefully, this problem doesn't repeat again.
*
there's some issues/upgrades(which we won't know which) with their system recently so that explains the issue that you're having right now

but good to see that it has been resolved though thumbup.gif
a-ei-a
post Sep 7 2013, 12:59 PM

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Just checked online:
Expiry date: 24/09/2013

Does that mean after 24/09/2013 my balance will be forfeited? How about the "inactive" period (only can receive call but can't call out)?
cubesquare
post Sep 7 2013, 01:25 PM

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QUOTE(a-ei-a @ Sep 7 2013, 12:59 PM)
Just checked online:
Expiry date: 24/09/2013

Does that mean after 24/09/2013 my balance will be forfeited? How about the "inactive" period (only can receive call but can't call out)?
*
if in 90 days no perform any topup, your line will be terminated.
a-ei-a
post Sep 7 2013, 03:23 PM

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QUOTE(cubesquare @ Sep 7 2013, 01:25 PM)
if in 90 days no perform any topup, your line will be terminated.
*
I see, so I will have 90 days after 24 Sept for incoming call only.
How about my credit validity?
dgboy
post Sep 7 2013, 03:27 PM

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QUOTE(a-ei-a @ Sep 7 2013, 03:23 PM)
How about my credit validity?
*
Your credit balance will be maintained.
a-ei-a
post Sep 7 2013, 04:40 PM

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QUOTE(dgboy @ Sep 7 2013, 03:27 PM)
Your credit balance will be maintained.
*
I see, thanks for the reply.. notworthy.gif
mk92
post Sep 8 2013, 10:15 AM

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is the IDD call 15% promotion still on? and do i require to call on the day i reload or a day after i reload still accepted?
dgboy
post Sep 8 2013, 11:06 AM

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[deleted]

This post has been edited by dgboy: Sep 8 2013, 02:47 PM
azrash
post Sep 8 2013, 09:59 PM

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QUOTE(mk92 @ Sep 8 2013, 10:15 AM)
is the IDD call 15% promotion still on? and do i require to call on the day i reload or a day after i reload still accepted?
*
you mean the 15% bonus? yeap i still get it. i just call any international number straight away after reloading. you'll receive the bonus the next day
rmvalues
post Sep 12 2013, 10:49 AM

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How to check free minutes and sms in u88 ?

u mobile got any ios apps like maxis, tunetalk and digi ?
TSwcypierre
post Sep 12 2013, 05:25 PM

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QUOTE(rmvalues @ Sep 12 2013, 10:49 AM)
How to check free minutes and sms in u88 ?

u mobile got any ios apps like maxis, tunetalk and digi ?
*
is *118*3*1*3# or *118*2*3# working for you(idk as I'm not using it right now)?

and, no, at least not that I am aware of.
rmvalues
post Sep 12 2013, 08:19 PM

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QUOTE(wcypierre @ Sep 12 2013, 05:25 PM)
is *118*3*1*3# or *118*2*3#  working for you(idk as I'm not using it right now)?

and, no, at least not that I am aware of.
*
*118*3*1*3# is blackberry

*118*2*3# only can check data usage, I want to check sms and talk time, any idea ?

thank you.
LostAndFound
post Sep 13 2013, 07:48 AM

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QUOTE(rmvalues @ Sep 12 2013, 08:19 PM)
*118*3*1*3# is blackberry

*118*2*3# only can check data usage, I want to check sms and talk time, any idea ?

thank you.
*
Cannot check, they don't provide that facility.
rmvalues
post Sep 13 2013, 02:34 PM

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QUOTE(LostAndFound @ Sep 13 2013, 07:48 AM)
Cannot check, they don't provide that facility.
*
sad, they should have.

btw, all billing cycles are from 1st until 30/31st of the month ? and due date 7th of the month ?

this is what I've been told by the careline.

something interesting... hmm.gif
C63 AMG
post Sep 13 2013, 04:05 PM

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Guys, according to the U website, reloading RM100 entitles me to 3X validity @ 300 days.
But how come after reloading RM100 I only get 100 days extra of validity?
TSwcypierre
post Sep 13 2013, 05:56 PM

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QUOTE(C63 AMG @ Sep 13 2013, 04:05 PM)
Guys, according to the U website, reloading RM100 entitles me to 3X validity @ 300 days.
But how come after reloading RM100 I only get 100 days extra of validity?
*
Have you reloaded RM100 100days before? If yes then it makes sense.

For the reloads, the number of days of validity doesn't stacks/accumulates. The principle is that the validity will be added from the day you've reloaded it and choose the date whichever is longer(new credit validity date vs old credit validity date).

For example,
If you've reloaded RM 100 on day 1, so your credit will expire on day 300. But, you've reloaded another RM100 on day 100, so the validity of the credit will be added from the day you reloaded(day 100).

new validity date = 100 + 300 = 400 days later
old validity date = 300 days(from the earlier explanation)

Hence, the longer validity date which is the newer one will be chosen as the new validity date. Otherwise, the old validity date will be used.

Is that clear enough? sweat.gif

p/s: do drop by and tell me if there's any mistakes eh nod.gif
C63 AMG
post Sep 13 2013, 06:27 PM

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QUOTE(wcypierre @ Sep 13 2013, 05:56 PM)
Have you reloaded RM100 100days before? If yes then it makes sense.

For the reloads, the number of days of validity doesn't stacks/accumulates. The principle is that the validity will be added from the day you've reloaded it and choose the date whichever is longer(new credit validity date vs old credit validity date).

For example,
If you've reloaded RM 100 on day 1, so your credit will expire on day 300. But, you've reloaded another RM100 on day 100, so the validity of the credit will be added from the day you reloaded(day 100).

new validity date = 100 + 300 = 400 days later
old validity date = 300 days(from the earlier explanation)

Hence, the longer validity date which is the newer one will be chosen as the new validity date. Otherwise, the old validity date will be used.

Is that clear enough?  sweat.gif

p/s: do drop by and tell me if there's any mistakes eh  nod.gif
*
It's now February 2014. Reloaded 3 days back. Shouldn't it be at least September 2014?

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