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 U Mobile Fan Club v2 - New UMI Plan!, Questions? Problems? Deals? Come here!

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dgboy
post Oct 20 2015, 06:54 PM

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QUOTE(singgung @ Oct 20 2015, 06:26 PM)
Ok. Thanks for ur quick reply. As long as I can access data it should be ok then.
*
yeah, at the moment umobile don't bar data when credit validity expires
tender
post Oct 20 2015, 07:05 PM

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Please help:
I was on UMI 38 previously. I canceled it. There was RM 10 in my prepaid account. Topped up RM 30 into my acc, bad mistake, I should switch to Power Prepaid before I topped up. I switched to Power Prepaid. RM 3 charged to my acc. No free Internet because they ask me to top to get any free internet and I topped before I switched. I decided to use up my credit by buying a UMI 20.

Today my UMI 20 status is
Data Usage: 0.20GB/0.50GB 14.00 Voice Mins Expiry: 05-11-15 1:00AM

However, I can no longer make calls since a fews day back and just lost DATA today. Because dialling *118# says my Exp: 17/10/2015
I also get SMS from Umobile "RM0. An immediate top up is required before you can make any outgoing calls, SMS or use the internet."

Can anyone please explain why that is the case? I still got validity from UMI 20 why no DATA and Voice? Does Power Prepaid take precedence over UMI?


CnY Garage
post Oct 20 2015, 07:09 PM

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QUOTE(tender @ Oct 20 2015, 07:05 PM)
Please help:
I was on UMI 38 previously. I canceled it. There was RM 10 in my prepaid account. Topped up RM 30 into my acc, bad mistake, I should switch to Power Prepaid before I topped up. I switched to Power Prepaid. RM 3 charged to my acc. No free Internet because they ask me to top to get any free internet and I topped before I switched. I decided to use up my credit by buying a UMI 20.

Today my UMI 20 status is
Data Usage: 0.20GB/0.50GB  14.00 Voice Mins  Expiry: 05-11-15 1:00AM

However, I can no longer make calls since a fews day back and just lost DATA today. Because dialling *118# says my Exp: 17/10/2015
I also get SMS from Umobile "RM0. An immediate top up is required before you can make any outgoing calls, SMS or use the internet."

Can anyone please explain why that is the case? I still got validity from UMI 20 why no DATA and Voice? Does Power Prepaid take precedence over UMI?
*
when u switch ur plan, only 10 days validity left, so u won't be able to make outgoing call after expired day
so simply top up further to enjoy 1gb data free
tender
post Oct 20 2015, 08:45 PM

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QUOTE(CnY Garage @ Oct 20 2015, 07:09 PM)
when u switch ur plan, only 10 days validity left, so u won't be able to make outgoing call after expired day
so simply top up further to enjoy 1gb data free
*
thanks for answering. but i bought umi 20 after i switched plan, umi 20 only expired 5 November 2015, why cannot call?
dgboy
post Oct 20 2015, 08:50 PM

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QUOTE(tender @ Oct 20 2015, 08:45 PM)
thanks for answering. but i bought umi 20 after i switched plan, umi 20 only expired 5 November 2015, why cannot call?
*
line needs to be active to call
tender
post Oct 20 2015, 09:34 PM

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QUOTE(dgboy @ Oct 20 2015, 08:50 PM)
line needs to be active to call
*
Thanks.
thena123
post Oct 21 2015, 12:27 AM

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hi bros, need to ask. I am on U28. I want to change to UMI 25. Is this possible?

Also, on UMI 25, I get 2GB. I am new to prepaid, let's say I put in RM25 on 1st of November.

For call charges to non umobile numbers, how to I pay for the calls? will it deduct the RM25 or do I need to add more money into the account?
LostAndFound
post Oct 21 2015, 05:06 AM

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QUOTE(thena123 @ Oct 21 2015, 12:27 AM)
hi bros, need to ask. I am on U28. I want to change to UMI 25. Is this possible?

Also, on UMI 25, I get 2GB. I am new to prepaid, let's say I put in RM25 on 1st of November.

For call charges to non umobile numbers, how to I pay for the calls? will it deduct the RM25 or do I need to add more money into the account?
*
You got wrong concept. UMI 25 you should think of it as a separate add-on.

You can reload X amount of ringgit (easy say RM30) to your prepaid, so you give U mobile RM30, and you get RM30 to your prepaid account (let's ignore GST).

Then your RM30 in the prepaid account you can spend to 'buy' 30 days of UMI25, left RM5 for you to use for SMS/call.

Conclusion? Stay with U28.
Emimarson
post Oct 21 2015, 05:28 AM

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Hi, may I know is there any cheaper plan for unlimited calls to a U Mobile number?

Either U Mobile P70 or Digi RM65 only?
For calling my gf.
thena123
post Oct 21 2015, 07:35 AM

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QUOTE(LostAndFound @ Oct 21 2015, 05:06 AM)
You got wrong concept. UMI 25 you should think of it as a separate add-on.

You can reload X amount of ringgit (easy say RM30) to your prepaid, so you give U mobile RM30, and you get RM30 to your prepaid account (let's ignore GST).

Then your RM30 in the prepaid account you can spend to 'buy' 30 days of UMI25, left RM5 for you to use for SMS/call.

Conclusion? Stay with U28.
*
Thanks LostAndFound for your reply. Appreciate it a lot. So, does this mean, in your scenario above, if I put RM30 inside, there will be RM5 for calls, but say I put RM25 inside, I won't be able to make calls at all?

Which means I must always put RM40 just incase, so that I can always make a call and not be stuck in an emergency??

Another thing, say its the same UMI25, if I put RM40 inside, and not use it up for calls, will the RM15 be brought forward to next month?

Thanks all
CnY Garage
post Oct 21 2015, 11:01 AM

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QUOTE(Emimarson @ Oct 21 2015, 05:28 AM)
Hi, may I know is there any cheaper plan for unlimited calls to a U Mobile number?

Either U Mobile P70 or Digi RM65 only?
For calling my gf.
*
practically ONLY for calls surely DiGi 65 is slightly (RM5) cheaper than umobile
but consider about the free data also

anyway, most importantly, is Your area and ur gf area got very strong signal of Umobile / Digi cool2.gif

QUOTE(thena123 @ Oct 21 2015, 07:35 AM)
Thanks LostAndFound for your reply. Appreciate it a lot. So, does this mean, in your scenario above, if I put RM30 inside, there will be RM5 for calls, but say I put RM25 inside, I won't be able to make calls at all?

Which means I must always put RM40 just incase, so that I can always make a call and not be stuck in an emergency??

Another thing, say its the same UMI25, if I put RM40 inside, and not use it up for calls, will the RM15 be brought forward to next month?

Thanks all
*
postpaid is like credit card, use first, pay later.

prepaid credit just like ur Debit Card
u save ur money into ur bank, u spend it when u want ( mbday RM5.. UMi25 RM25.... MB40 RM40..... )
the balance remains there as long as u are active, the credit would be burned if more than 50~55 days not topped up after expired day.

Thalmes
post Oct 21 2015, 02:24 PM

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Thinking of signing up with U mobile for their iPhone 6S Plan... how is their coverage around Damansara Perdana (especially) & throughout KL area?

Thanks
babyploy86
post Oct 21 2015, 08:15 PM

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can postpaid MNP to umobile prepaid ah

Justmua
post Oct 21 2015, 08:51 PM

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QUOTE(babyploy86 @ Oct 21 2015, 08:15 PM)
can postpaid MNP to umobile prepaid ah
*
Can...
TSwcypierre
post Oct 21 2015, 10:57 PM

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CnY Garage can your topup system reload RM3 for umobile?
CnY Garage
post Oct 22 2015, 10:15 AM

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QUOTE(babyploy86 @ Oct 21 2015, 08:15 PM)
can postpaid MNP to umobile prepaid ah
*
u mean MNP other telco (D M C T X F A R ) postpaid to umobile prepaid
or convert Umobile postpaid to Umobile prepaid cool2.gif
actually both also available with me biggrin.gif
sirzachzery
post Oct 22 2015, 12:24 PM

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guys

anyone knows new mifi umobile battery can last how long before charge back?

=Z=
CnY Garage
post Oct 22 2015, 01:48 PM

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QUOTE(sirzachzery @ Oct 22 2015, 12:24 PM)
guys

anyone knows new mifi umobile battery can last how long before charge back?

=Z=
*
4~5 hours for fully charged battery
sirzachzery
post Oct 22 2015, 02:11 PM

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QUOTE(CnY Garage @ Oct 22 2015, 01:48 PM)
4~5 hours for fully charged battery
*
asking u again..

1. how long fully charge the mifi yaa??

2. how to check data has been use? any link besides sms ?

thx bro

=Z=

CnY Garage
post Oct 22 2015, 02:20 PM

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QUOTE(sirzachzery @ Oct 22 2015, 02:11 PM)
asking u again..

1. how long fully charge the mifi yaa??

2. how to check data has been use? any link besides sms ?

thx bro

=Z=
*
1. same like a normal samsung phone

2. a lot of method to check data usage

a. download apps My U Mobile, key in the number and password, can track easily
b. connect the wifi, login the gateway (192.168.8.1 for huawei, 192.168.0.1/ .1.1 for zte ) , using the USSD send *118*2*3#
c. sms thru gateway or sim card.
d. check with CRM system if u got dealer access tongue.gif

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