I bought Evergreen 2035 for 2 years now. Based on the guaranteed price upon maturity, I still lose about 25% of my total investment.

According to the agent, I can choose to pay only for the first 3 years.
And before maturity, I can top up anytime and still get the guaranteed price upon maturity.

Meaning before this fund end, let's say the unit price is RM 1.00 and guaranteed price is RM 1.20. I can top up before it ends and enjoy the RM 1.20 guaranteed unit price.

I'm not sure how true is this. Anyone can confirm?

Anyway, I have a recording and whatsapp message with the agent as backup.
If it is not what he explained to me, I will need to ask for a full refund.

Yes insurance backed investment.

Biggest pile of cr*p I've put my money into without knowing mechanism of how it worked last time.

Sure you can topup, I'm pretty sure they're happy to charge you sales fee as well for the topup.

Nett of charges, you're probably better off with the money in non promo FD upon maturity

What you were told were not lies but definitely they didnt tell you the other side of the story.

did you check what is the fund price right now for the funds you bought?

example:

1/1/2021 - Price is RM1.0000
1/1/2022 - Maturity guaranteed at RM1.1500

In theory: Return of 15%. but since you have to pay a sales charge of 5% your nett return is 10% ONLY.

Now, IN REAL LIFE this 15% IS NOT GOING TO HAPPEN.

as the fund approaches maturity, the unit price of the underlying investment will CONVERGE to the maturity price. HLA is not running a charity. if they see that the maturity is coming soon, they will buy assets, conservatively, to reach that 1.15. so in actual scenario it will not happen.

So the question you should find the answer to is what is price now and what is the price at maturity, and what is the % gain of the price maturity over current price in %p.a.. i can quite confidently tell you, the gross return is likely around 5% or lesser, and your gain is zero. the gross return has to be at least 7.5% p.a. for you to "earn" above the FD rate.

To put it to the test, let's go to the HLA website again and re-enact my post that i written almost 7 years ago:
HLA Fund Price

let's look at HLA EverGreen 2023 which matures in 2023, not sure early or end of year, i forgot. let's say Jan 2023.

Current Price (CP) 1.1519
Maturity Price (MP) at Jan 2023 1.2358 (same price as my example back in 2014 in post #17). Hilariously the number did not change since then.

MP / CP return is 7.3% over 2 years, if you top up now, you gain a nett 2.3% (-5% sales charge) over 2 years...

I can get 2.3% in FD in one year.

I hope this gives an idea why it's just not making sense for you to top up. Just don't. enough is enough of this stupid investment. time to move on to other actual investment.

EDIT: my example assume the fund matures at Jan 2023. But if i recall, it's supposed to be Dec 2023 (so technically it's like 3 years getting 7.3%, so ya, stop listening to those insurance agents).