Is the purple frame issue on camera an known issue?
Does it relate to hardware or software?
{Official HTC One And The Only One Thread V7}, HTC Zoe/Blink Feed/Boom Sound/Sense 5
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 Jul 22 2013, 11:41 AM
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#1
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Junior Member
318 posts Joined: Jan 2011 
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Jul 23 2013, 08:52 PM
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#2
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Junior Member
318 posts Joined: Jan 2011
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QUOTE(Jason @ Jul 23 2013, 04:07 PM) My new 3 dollar 0.3mm case. I bought this too from Ebay, honestly not very nice, cannot protect the camera lens.[attachmentid=3549427]  |
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Jul 26 2013, 01:58 PM
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#3
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318 posts Joined: Jan 2011
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My camera facing purple frame issue when taking low light photo, currently running 4.12, is it SW or HW issue?
Is there any service center in Penang? Thx |
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Jul 29 2013, 09:08 PM
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#4
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Junior Member
318 posts Joined: Jan 2011
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QUOTE(yEaT @ Jul 29 2013, 11:30 AM) Bro, I have the same camera issue with you . Just went sis services centre . They also not sure is hardware or software problem . What can do is can send in to claim warranty and get a camera replacement , estimated 3-5 working days . Estimated 3-5 working days? Really bo? I plan to send mine as well. Many ppl encounter this camera issue . What I do now is wait for htc update the firmware (Hope they really take this issue seriously ) so that the problem will solve. If not then I will go for camera replacement . What's your advise ? Need to listen more advise on this issue . Thanks  |
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Aug 18 2013, 09:38 AM
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#5
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318 posts Joined: Jan 2011
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My HTC One facing the common purple tint camera issue, HTC replied me that standard repair time frame will be 2 weeks? Is that true? ?
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Aug 18 2013, 08:38 PM
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#6
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Junior Member
318 posts Joined: Jan 2011
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QUOTE(lord14383 @ Aug 18 2013, 08:23 PM) They take three weeks time to do rear camera replacement, inspection plus courier for my HTC One. Just 3 weeks? How's your camera now? No more purple tint?Actually you do not need to send your phone to them, you can make a call to HTC service centre and give them your home address and they will cone and collect Plan to send mine, but saw some feedback from facebook page that some users have to wait up to 2 months, quite scary.  |
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