I just got back my lala from Juru Proton edar SC and I want to share my experience
Made appointment last week for today .... so I went there 1/2 awake at 8am in the morning to check-in my car
Service advisor was very helpful . Explained all the changes . Then she asked me whether I want to add "compressor oil" into the air-cond compressor ....
So I asked her why ? She said that the oil level in the air cond compressor will drop since the car is new. By adding a little bit of "compressor oil" , it will top up the level by a little bit. Then, this will also extend the working life of the air-cond as well
since i was 1/2 awake ... i said OK
In the quotation that she showed me , I saw Syntium 800 10W-40 (4L) and syntium 800 15W-50(1L) . So I asked her why .... she said that 1L 10W-40 no more stock ... so replace with 1L 15W-50 .... she says that it can be used ... as long as it belongs to the same Syntium 800 family

Later , I went to collect the car and pay the bill.
I asked her about the "compressor oil" ... she said "add a bit ... around 1 inch of a tube only " ... but bill was RM48 !
What !!! Rm48 for one inch of oil ?????????????????????????
So I asked more technical questions .... she said that Juru center has an air-cond specialist who recommend this product. Other places don't have this service
So I asked her for the bottle/packaging/datasheet etc ... she told me to go behind and ask the specialist ... Then the specialist showed me a tube which says E-Boost DYE for air-cond ==> Makes leaks easy to detect !

in other words , i paid rm 48 for one inch of DYE !!!!!!!!!!!!
I went to complaint that a dye does not improve the performance of the compressor and does not extend its lifespan as well . I made alot of noise as I did not agree in paying such amount of a colored dye

Finally after 15min of checking , calling ppl up , emails etc , I had the marketing brochure
http://www.uview.com/index.cfm?PAGEPATH=Pr...&PRODUCTID=5080http://www.amazon.com/Uview-499109-eBoost-...e/dp/B003B5HVIKIt was this product .......
So I would like to ask all the sifus here whether they have ever heard of this product before ??????
Anyway once i saw the marketing brochure , I paid the total bill
Then I noticed that they put 10W-40 (1 L) in the bill instead of 15W-50 which she told me in the morning.
Apparently there was new stock

In between , I checked online and they say that if we mix Engine oils of different viscosity , we will get something in between the two different viscosity. Not sure if it was good or bad
Anyway I must puji Proton a bit after all the hentam above
1) I saw them cover the driver seat and steering wheel during the servicing with a kind of plastic cover . Good initiative as to avoid the technicians in coveralls accidently putting some grease on the car seats
2) The service advisor called me up 1 hour later to tell me that she has an expert engineer in aircond/E-Boost usage. So I told her to send me the datasheets or technical files to me email address for me to go through them
ahahah
This post has been edited by howler: Aug 21 2013, 08:01 PM