When you buy a merc, ur buying a service. Unfortunately, the stereotype applies especially for the nouveau rich.

"I don't hv time for this shit"

"I'm doing this cos i can"

Things like that. If i get shit service might as well i buy a p1 or something. If we're paying 600k for a car of cos we expect it not to give problems ain't it? although problems with cars are unavoidable... we expect to have less hassle when getting it done.