hey thanks man hehe . i think i will bring in bigger size ones as really a lot of ppl asking for it .
i will bring in soon , too many ppl asking me for it already.
btw is there any HTC service centre in johor ?

VERY BAD! Taking back mine without repairing as it seems like it would take ages.

You should talk to kurogane. He exchange his phone 1 to 1.
I forgot about his phone problem either dead pixel or backlight leaking. 

wow yours with 4 issues, sorry to hear .. good luck with the replacement  !

how many dead pixel?
you can only exchange for a new one if only have 3 or more dead pixels.

anyone here got their phone back after htc repair the gap? how does it look? im quite worry because i can not make 1-1 exchange. and they told me im going to receive it within this week.

they told me their engineer will repair it, 2 weeks just for assessment. 

Since I saw so many people sending in their H1 to Service Center for 1 to 1 exchange, Let me share my experience.

Sent in on May 28th if not mistaken. The staff WILL DEFINITELY told you your phone will be ready in around 3 days.

Then, one week passed. Called them and they told me my phone status is still PENDING, no UPDATES from the service center.

p/s the hotline you called is HTC cust. care.. not the service center.  So, if you want to speed up your process, all they can do is just e-mail the service center. In other words, i think it is useless. UNLESS, you are able to reach the higher level management like @Kurogane does.

The Cust. Care staff will give you all sort of answers to you. Ie: Sir, your phone is waiting to be shipped from Taiwan Sir. Sir, usually one-to-one exchange takes 2 WEEKS sir. Sir, we have to confirm whether your phone is eligible for one-to-one exchange..... WTF?

2 weeks passed.. I can't tolerate anymore. Went all the way to Kelana Jaya from Bangsar. And the Service Center said my phone is at Kastam.. It was a relief.. BUT, i am still unable to get it.. I DON'T KNOW WHY it takes 1 week to take the parcel from Kastam to HTC.

LAST, I receive my phone after ""3 WEEKS"""

So guys, don't expect you will receive in 3 days, 1 week, etc.

But, one thing is, your phone is manufactured right after u send for one-to-one exchange, which is very efficient. Mine and Kurogane phone is manufactured 3 days after sent in to htc.

Good luck!

same... the call line is stupid... tomorrow I will drop by to Kj SC hope to hear some good news from them... waited one week already..

just paid a visit to the htc service centre, luckily it is just right behind my house, told them about my camera issue (unable to focus), the lady said i can get an exchange coz my phone has only been a week old, looks like im gonna join u guys in line waiting for the phone to be ship and stuff, gonna send it soon, need to back up everything first, all because the camera is unable to focus .. hahahah =.=+ aih   

just called the htc customer service, they told me i can pick up my phone tomorrow! hoooray!

well this clearly showed to us that they didn't have inventories n stocks in warehouse... they're producing to meet the high demand... sure selling very well 

My HTC1

Just drive down to their Kelana Jaya service center and complain to them. They shoudl offer 1-to-1 replacement as long as your receipt is valid and within seven days of purchase.

Just received called from htc careline, my replacement phone is ready. Going to sell it. Silver 32 gb. Price rm 2000. Can meet me at berjaya time square tomorrow to check the item at center so that any problem can direct ask them change.

go HTC SC to ask about my repair status... they say my device under pending for approval now... zzzzz

no le bro... LOL... wait till sien

This guy patience level 99999  Salute him, coz he can wait almost 2 months for the phone from Celcom, and yet he get a defect set. Hang in there 

Haha, I'm one of the unluckiest user of this phone. Sent it on 20th of may. went to the center twice to remind them about my phone. if you want it fast, you go there, ask them to contact the warranty provider (SIS or Brightstar) and ask when will they sent your phone. Then wait there till get reply. else they will slack off and do nothing.

haha, I bought a new one due to late of service center which is quite perfect.. this one gonna sell it out. I did pressure then in HTC careline, Email, and FB page.. haha.. end up getting higher management to call me for follow up(I think its the HTC from Philippine) ..but after 1 week still no news, I go there and pressure the center. Wasted almost RM 80 just for travelling twice to the center..tomorrow need to fetch again used up RM 40 more..staying in Nilai >"<