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 LYN Kia Cerato Owners CLub V1, 1.6 : Rm99,888, 2.0 : Rm118,888

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kennethkp
post Mar 26 2015, 12:10 PM

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Very disappointed with AZ World Car Services (Seri Kembangan SC) for telling me that my service coupon is not valid since it is overdue according to them based on their own terms and conditions. They seem to have different set of terms and conditions from NAZA KIA Malaysia. I know that they (AZ Master) sell cars at a good deal but this is not the way to provide after sales service.

The speedometer LCD info panel on my car shows "Service in 1 days". So I told them that in my service booklet and service sticker all shows different dates. Therefore, my scheduled maintenance service is still within the allocated service interval period.

As customers we would appreciate that they will honour the service coupon especially when it is still valid.

I would like to share this with everyone so that you need to be very careful after getting a good deal at the start but you will get your nightmare later on.


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