Aug 1 2015, 01:33 AM
QUOTE(fruitie @ Aug 1 2015, 01:15 AM)
When I called to cancel my card, a few days later, a lady called me for retention purpose. She asked me what's the real reason that I wanna cancel this card. I told her not much benefits and the hassle of getting a pin to login online banking. I was asked to go to the nearest branch to do this. She promised me will look into it and check with the relevant people.
Anyway, after a serious consideration, I called for cancellation again on Thursday after being retained.
Yesterday received this SMS.
RM0.00 RHB Cards: Effective Aug 2015, your credit card stmt will be converted to e-stmt. To view your e-stmt, pls log on to RHB Now. Call 03-92068118 for info
I received this SMS too. I had to call about 2-3 times to cancel both my RHB CCs( Travel Money and Visa Signature). The last time I called, one of their reps did a report for me and said that they will proceed to cancel the card. But now when I check via RHBonline, both cards are still there and I received the same SMS too today. Does this mean that my card is still actually active?Anyway, after a serious consideration, I called for cancellation again on Thursday after being retained.
Yesterday received this SMS.
RM0.00 RHB Cards: Effective Aug 2015, your credit card stmt will be converted to e-stmt. To view your e-stmt, pls log on to RHB Now. Call 03-92068118 for info
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