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Credit Cards RHB Credit Card, Open discussion/frustration with RHB CC

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bearbear
post Aug 4 2014, 01:56 PM

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QUOTE(jayk8 @ Aug 4 2014, 01:42 PM)
Hi everyone

I am trying to access to my RHB account via RHB logon website, to check my Credit Card outstanding.

However after I answered 3 of the questions, it prompt and mentioned that I need to register my mobile phone number via RHB ATM machine.

Meaning that I will have to insert my Credit Card into the ATM machine and proceed to register the mobile phone number? unsure.gif
*
Call their internet banking hotline for assistant.

despite the system prompt you to register via ATM, you cannot input your mobile thru ATM.
jayk8
post Aug 4 2014, 02:21 PM

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QUOTE(bearbear @ Aug 4 2014, 01:56 PM)
Call their internet banking hotline for assistant.

despite the system prompt you to register via ATM, you cannot input your mobile thru ATM.
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i have called the internet banking hotline number, however its keep repeating their advertisement in english and bahasa malaysia, im on the line for 10 minutes and no one picking my call.. sad.gif
nothingz
post Aug 4 2014, 08:28 PM

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QUOTE(jayk8 @ Aug 4 2014, 02:21 PM)
i have called the internet banking hotline number, however its keep repeating their advertisement in english and bahasa malaysia, im on the line for 10 minutes and no one picking my call..  sad.gif
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i was able to talk to them, need few days to process after you update them the phone number
ubuntu
post Aug 14 2014, 01:04 PM

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I already cancelled my RHB credit card 2 weeks ago, but when I login to RHB Now I can still see my credit card account, was it considered cancelled or still active? hmm.gif

Had called RHB CS enquiry on this, was told past account history will be displayed. Was that the case?
*devilelle*
post Aug 14 2014, 01:54 PM

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Just curious whether it is worth it to upgrade my RHB visa classic to RHB platinum. The annual fee can be killing !!
TSronnie
post Aug 14 2014, 02:02 PM

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QUOTE(ubuntu @ Aug 14 2014, 01:04 PM)
I already cancelled my RHB credit card 2 weeks ago, but when I login to RHB Now I can still see my credit card account, was it considered cancelled or still active?  hmm.gif

Had called RHB CS enquiry on this, was told past account history will be displayed. Was that the case?
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Yes... you need to manually remove it via account management in the same portal.
RHB should put it [CLOSED] to the CC number. Good effort to keep it as historical reasons.

This post has been edited by ronnie: Aug 14 2014, 02:03 PM
fly126
post Aug 14 2014, 06:58 PM

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QUOTE(*devilelle* @ Aug 14 2014, 01:54 PM)
Just curious whether it is worth it to upgrade my RHB visa classic to RHB platinum. The annual fee can be killing !!
*
https://forum.lowyat.net/index.php?showtopi...post&p=69817111
*devilelle*
post Aug 15 2014, 09:05 AM

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QUOTE(fly126 @ Aug 14 2014, 06:58 PM)
Thank you notworthy.gif notworthy.gif


smallcrab
post Aug 17 2014, 01:38 AM

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i just applied for a new RHB Plat CC today at Paradigm.
Got my physical card in less than 30 minutes (although advertised as 10 minutes), still very quick i must say !

Basically the main attraction for me is the PPL entry at KLIA2. Others i am not sure yet, will lurk here often,
TSronnie
post Aug 17 2014, 12:05 PM

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QUOTE(smallcrab @ Aug 17 2014, 01:38 AM)
i just applied for a new RHB Plat CC today at Paradigm.
Got my physical card in less than 30 minutes (although advertised as 10 minutes), still very quick i must say !

Basically the main attraction for me is the PPL entry at KLIA2. Others i am not sure yet, will lurk here often,
*
Another big feature : 15% Dining Cash Back Rebate on Weekends at selected dining outlets
Human Nature
post Sep 5 2014, 11:30 AM

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RHB Friday Special: Buy 1 Free 1 @ Secret Recipe

http://www.rhb.com.my/Whats_New/cards/buy1...e/#.VAkudcKSxo0

This post has been edited by Human Nature: Sep 5 2014, 11:31 AM
kelvinlzy
post Sep 5 2014, 03:14 PM

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QUOTE(Human Nature @ Sep 5 2014, 11:30 AM)
RHB Friday Special: Buy 1 Free 1 @ Secret Recipe

http://www.rhb.com.my/Whats_New/cards/buy1...e/#.VAkudcKSxo0
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I wonder if it's the same with Starbucks buy 1 free 1 promo where you can buy 2 free 2, buy 3 free 3 and so on? brows.gif
Human Nature
post Sep 5 2014, 03:20 PM

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QUOTE(kelvinlzy @ Sep 5 2014, 03:14 PM)
I wonder if it's the same with Starbucks buy 1 free 1 promo where you can buy 2 free 2, buy 3 free 3 and so on? brows.gif
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nope, only 1 per receipt per day. T&C. unless the outlet close one eye biggrin.gif

This post has been edited by Human Nature: Sep 5 2014, 03:20 PM
kelvinlzy
post Sep 5 2014, 03:26 PM

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QUOTE(Human Nature @ Sep 5 2014, 03:20 PM)
nope, only 1 per receipt per day. T&C. unless the outlet close one eye  biggrin.gif
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Haha..if that's the case I might try to visit 3 different outlets nearby my house then, maybe they won't know it's me tongue.gif
Human Nature
post Sep 5 2014, 03:27 PM

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QUOTE(kelvinlzy @ Sep 5 2014, 03:26 PM)
Haha..if that's the case I might try to visit 3 different outlets nearby my house then, maybe they won't know it's me tongue.gif
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yeah, i don't think they will centralized the system laugh.gif 3 outlets nearby your house, so jealous.
kelvinlzy
post Sep 5 2014, 03:30 PM

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QUOTE(Human Nature @ Sep 5 2014, 03:27 PM)
yeah, i don't think they will centralized the system  laugh.gif 3 outlets nearby your house, so jealous.
*
Need to drive 5-10 mins to from outlet to outlet too. But if have free slices of cakes then why not? Haha..
13aby
post Sep 23 2014, 05:14 PM

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i just get rejected for increasing credit limit for my travel money . My income is 3000 / month . when i first get it one year ago my income was 2200/month . Outstanding is more thn 50% , is this the problem that fail to credit increase? i able to get a temporary increase but not the permanent one .
fly126
post Sep 23 2014, 07:03 PM

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QUOTE(13aby @ Sep 23 2014, 05:14 PM)
i just get rejected for increasing credit limit for my travel money . My income is 3000 / month . when i first get it one year ago my income was 2200/month . Outstanding is more thn 50% , is this the problem that fail to credit increase? i able to get a temporary increase but not the permanent one .
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the Reason Why You X get Credit Limit Increment from RHB:
i) Your Previously UOB 1 Credit Card Still under Restructure in CRISS Report
ii) > 50% of the Outstanding Balance on Your RHB Travel Money

This post has been edited by fly126: Sep 23 2014, 07:05 PM
yahiko
post Sep 26 2014, 02:13 PM

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i been charge RM50 for gst.. so i call to cancel..
they say will waive if i spend 3 swipe within 1 month, i say ok and swipe the 3 time, they refund back the 50 and i use up the 50 again and i call to cancel again

now they tell me.. becoz we waive the RM50, u MUST continue use 1 year.. i like WTF mad.gif u say 3 time i get back the 50, now u say i cannot cancel? so after 1 year kena gst again and forever cannot cancel..

mad.gif i got so angry.. i tell them i WANT TO CANCEL i DONT CARE

they say: ok u can cancel but we will charge u back the 50. really fakkup.. vmad.gif

i say go ahead and charge la.. i wan to cancel no matter what..


laymank
post Sep 26 2014, 02:32 PM

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QUOTE(yahiko @ Sep 26 2014, 02:13 PM)
i been charge RM50 for gst.. so i call to cancel..
they say will waive if i spend 3 swipe within 1 month, i say ok and swipe the 3 time, they refund back the 50 and i use up the 50 again and i call to cancel again

now they tell me.. becoz we waive the RM50, u MUST continue use 1 year.. i like WTF mad.gif u say 3 time i get back the 50, now u say i cannot cancel? so after 1 year kena gst again and forever cannot cancel..

mad.gif i got so angry.. i tell them i WANT TO CANCEL i DONT CARE

they say: ok u can cancel but we will charge u back the 50. really fakkup.. vmad.gif

i say go ahead and charge la.. i wan to cancel no matter what..
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You can choose to cold storage the card for 11 months then cancel, before the GST is imposed again.

Or pay the RM50 they charged back. Otherwise, you may be black listed and that will affect your future financial related application.
Arguing with licensed financier on matter like this, you will be at the losing end.

Just my 2 sen.

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