RHB cs very bad, unable to provide the keyword till now into 2nd week already

Anybody knows how to join the extension spend?

Need some help here, RHB cashback difficult to understand, i tried read page 1,
but not updated .

My statement 26.12.18, got overseas CB RM24.03 posted 26.12.2018
online cashback RM24.12 posted 26.12.18


Swipes done:
6.12.18 Shopee Spore RM300
13.12.18 shopee spore RM901.50
20.12.18 Shopee KL RM402

27.12.18 Shopee KL RM505 --->Not in dec statement , would it be given online cashback in Jan 2019 statement?

Shopee Spore total RM1201.50 given 2% =CB RM24.03, but RHB T&C showed overseas online RM1-RM2499=CB 0.5%?

total online purchase =RM1603.50 given CB RM24.12, how is this calculated?

Any idea for that transaction after statement (Shopee RM505 on 27.12.2018) will be considered for cashback in next statement?

If yes, will Bigpay topup for RM1995 to be done in January be added to it to achieve total online transactions RM2500
for the max online CB RM30 for statement on 26.1.2019?

Thanks

thanks, you are right, RHB gives more CB, as it has included bT instalments, else i would not get 2% overseas and 6% local for swipes above RM3500, since my total swipes only RM1600 from 26.11.18-25.12.18.

RHB now paying week 7,8,9 cash back??
or was it week 17,18,19?

but week 16, 17 i had received in Dec statement,
really confusing RHB Cash Back.

existing customer, swipe weekly RM300

did you guys receive the Cash back dated 25.1.2019
Could that be CB for phase 3, week 17,18,19 RHB printed wrongly as WK7,8,9?

I didnt apply new RHB card so cant be acquisition CB for me

I am waiting for week 18 CB from the swipe weekly RM300 get CB RM30.

rhb CB very confusing........

all for shopee only. but some shopee purcahses even early also not getting CB
is like hit or miss

i got Wk10 CB RM30 but did nt get Wk11
bought shopee RM400 on 3.1.19 , 10.1.19, 17.1.19, 24.1.19 all around same time 8.00Am

i got RM30 CB on 27.5.2019 too,but there stated Week 2
Did you guys get Wk 2 CB ealier than 27.5.2019?

Are you referring to these?

campaign 1 this ?RHB SHELL VISA CREDIT CARD/-i ACQUISITION CAMPAIGN (JAN - JUL 2021) -
T&C says NOT applicable to Existing RHB card holder.
https://www.rhbgroup.com/shellcard/files/RH...02021_17Jan.pdf

Campaign 2 ?
Is it this ? “RHB Credit Card/-i Acquisition Campaign
https://www.rhbgroup.com/crd_acquisition/fi...Jan-Mar2021.pdf

T&C seesm saying the same also, NOT applicabe for existing RHB card holder
This Campaign is not applicable to:-
a) Card Upgrade Application – upgrade of existing RHB Cards to another new RHB Cards

Seems the same right ? Not applicable to existing RHB Card holder

ETB= Existing RHB Principal Card holder?

So RHB dont really follow the T&C above and existing RHB Visa Signature card holder apply to add card Shell Visa can still enjoy the activation spend cashback RM25 and RM100 for 10% Cash back?

Any one can clarify? Thanks

Separate credit limit?
Are you existing RHB credit card holder and you apply this new Shell card as "new card" and need to send income documents
correct??

I am existing RHB card holder, i applied this Shell card as "ADD card", no need submit income document, just need IC only and got the card
But my shell Visa card credit limit is share with my old RHB visa signature.

She said to get separate Credit limit for Shell card, I must apply it as "new card" not "ADD card"

Worse it seems my Shell Visa applied via ADD card is not entitled for campaign cashback!

Anyone existing RHB card holder who appled Shell visa card can share your experience,
i believe people here know more than RHB customer service

Better check see if your Shell card credit limit is separate and entitled for campaign cashback RM25 and 10% cash back RM100

I called up RHB said i want to apply, then an RHB agent contacted me and email me the forms:
see screenshot


inside there it says existing RHB card holder fill up the ADD card and only need send IC.

then SMS received card approved very fast indeed

How did you apply your Shell card? Are you existing RHB card holder?


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No income document, you apply as ADD card, only need send IC.

but now we are unsure this ADD card Shell can get campaign promotion activate spend RM25 and the 10% Cashback RM100 or not.

CS said no, not entitled for that


ok you are same like me, existing RHB Visa Sig card holder,
except you apply Shell Islamic whereas I applied Shell conventionl using ADD card form.

Is your Islamic Shell visa getting the campaign Promotion activate spend get RM25 and 10% cahsback max RM100?
If yes , my conventional Shell visa should have a good chance to get also


If he applied using same form sure he wont get separate credit limit. The 2 shell cards will share same limit

To get separate credit limit must apply using NEw card form, and need income documents again

Is your existing RHB Visa Signature sharing same Credit limit with your Islamic Shell card?
How did you apply the latest conventional Shell Visa? by ADD Card form as i showed above?

oh ok no wonder they say Islamic card got separate Credit limit and separate monthly cashback

your side note-? you mean both your New Shell Visa Islamic and conventional Shell Visa not entitled for campaign cash back?
You are not going to try swipe to get RM25 and that 10% cashback max RM100??

But tan aniki post 26.3.2021 10.22am said ETB he can get the 10% cashback also

ETB =existing RHB card holder
and he got campaign 10% cashback




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My new Shell i card
Card not saved ---> TNG transaction 14.4.21 description = TNG Wallet E commerce,
i called CS check the MCC is 4784 ,
look under RHB code is e wallet.


Attached thumbnail(s)

if MCC 4784 not considered as ewallet then it should get the 10% cashback right?

11/4/2021 TNG WALLET E-COMM 2 KUALA LUMPUR MY 533
6/4/2021 TNG WALLET E-COMM 2 KUALA LUMPUR MY 533

The above 2 transactions qualified for the 10% cash back right?

I saw your Transactions TNG, Lazada and Shoppee pay, so only the touch and go rm500 is not considered ewallet correct?

So the 10%cashback later will be rm50 from that touch and go ,

Shoppee pay entitled for the 10% cashback,
Any one can share?

My RHB Shell conventional and RHB Shell Islamic different Credit Limits,
separate CL also same problem, no card feature cashback



Shell Islamic Card
no activation CB RM25 received
Bonus CB RM50 presumably card feature for online 5%
Petrol spent RM96.14 - cashback RM16.25 = 16.9%?
Shell CB feature not 12% or 18%?

Shell Conventional lagi teruk ,
No activation CB
card feature Cashback online 5% RM50 also missing
Shell Petrol RM80.05 no CB given....
Only got ewallet campaign CB RM90




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