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Credit Cards RHB Credit Card, Open discussion/frustration with RHB CC

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sg999
post Feb 26 2021, 12:23 PM

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QUOTE(GrumpyNooby @ Feb 26 2021, 01:02 PM)
Requires TAC/OTP to proceed further.
*
Actually is OTP
TAC has been activated
i did perform online transaction and received TAC too.
sg999
post Feb 26 2021, 02:13 PM

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QUOTE(GrumpyNooby @ Feb 26 2021, 02:03 PM)
So you still cannot received OTP after submitting the manual form at the branch?  blink.gif
*
I visited the branch again
I email the form but no one process.
So i bring my hardcopy
and got phone call from rhb center regarding this issue.
Hopefully will be ok after this.
sg999
post Feb 26 2021, 08:29 PM

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Dear all
I'm officially logged into rhb internet banking and it is link with credit card.
For those can't,
Please bring your IC and your PHONE BILL to rhb branch.


sg999
post Mar 4 2021, 01:09 AM

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QUOTE(rojakwhacker @ Mar 3 2021, 02:21 PM)
I pick Shell for this upper half of month because of the 30% cashback for new principal card campaign + x4 Bonuslink points. tongue.gif
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Yes
Another 18% for shell cash back.
sg999
post Mar 4 2021, 12:41 PM

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QUOTE(cybpsych @ Mar 4 2021, 10:09 AM)
received in RHB-Shell card

// 03/03/2021 Activation Cash Back 25.00 //

surprisingly fast, gotten it 2 weeks after activation = 1st transaction ≥RM50  thumbup.gif
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I performed mine at shell rm88.
Hope can get rm25.
sg999
post Mar 4 2021, 10:47 PM

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QUOTE(Kyan0411 @ Mar 4 2021, 06:36 PM)
I also thought so cause CS said any spending as long as rm50 above.. but someone here told me not so
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Same, and my friend got CB RM25 - first spend at shell rm70.
sg999
post Mar 16 2021, 07:05 PM

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QUOTE(fruitie @ Mar 16 2021, 04:33 PM)
OMG. I hope not RHB Now because I don't have access to it yet...
I did it yesterday... I filled in the form, submitted my phone bill too.. Still nothing. bangwall.gif
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Any banker call u to comfirm OTP application?
Once i submit the form, the staff ask me to wait, after 3 minute, banker call me to comfirm this process.
I said yes, and once i go home, i can received OTP.
sg999
post Mar 16 2021, 07:06 PM

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QUOTE(fruitie @ Mar 16 2021, 07:54 PM)
Nice. I didn't know this, then it is not bad. Can switch to Shell. tongue.gif
I will call tonight's midnight. I don't have the name but I know which counter... Really doh.gif this RHB Seremban 2.
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I would advise visit the bank again if you want solve it fast.
Call center can't help u much
They even instructed me register OTP at ATM. confused.gif confused.gif
sg999
post Mar 16 2021, 07:12 PM

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QUOTE(fruitie @ Mar 16 2021, 08:06 PM)
No call... sad.gif This banker is from where? HQ?
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Yes from HQ, the staff will key in my application otp detail in computer, and staff from HQ will call and verify.

sg999
post Mar 17 2021, 10:53 PM

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Bad news,
Until now i didn't get RM25 cash back since first transaction at 24/2.
Should be finished slot oledi?

This post has been edited by sg999: Mar 17 2021, 10:54 PM
sg999
post Mar 18 2021, 12:06 AM

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QUOTE(DabLRT @ Mar 4 2021, 12:37 PM)
i didnt get the RM50 activation despite spending 2k already. Sounds weird
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Need to wait one month?
sg999
post Mar 25 2021, 11:23 PM

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user posted image

Finally got all cash back but don't know how they calculate the rm74 cash back.
sg999
post Apr 15 2021, 07:13 PM

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QUOTE(yusiang @ Apr 15 2021, 07:42 PM)
New campaign

https://www.rhbgroup.com/2021_JomRaya/files...(Final_date.pdf
Unfortunately not applied to ewallet transactions
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because ewallet oledi got the similar promotion.
sg999
post Apr 18 2021, 11:26 PM

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QUOTE(guy3288 @ Apr 17 2021, 06:05 PM)
My new Shell i card
Card not saved ---> TNG transaction 14.4.21 description = TNG Wallet E commerce,
i called CS check the MCC is 4784 ,
look under RHB code is e wallet.
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But HSBC bank not such issue , every time i reload using save card still entitle cash back.
sg999
post Apr 19 2021, 12:55 AM

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QUOTE(!@#$%^ @ Apr 17 2021, 06:12 PM)
i guess only saved cards might be randomly tagged to toll mcc.

edit: just realised mcc 4784 is toll and bridges, but i didn’t get the cashback.
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MCC 4784 still under eligible mcc code rgiht?
Pls call cs .
sg999
post Apr 23 2021, 07:07 PM

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CASH BACK OTHER
1.10

Anynone have idea what is this cash back?
sg999
post Apr 23 2021, 09:54 PM

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QUOTE(cybpsych @ Apr 23 2021, 08:30 PM)
Others 0.2%
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Found...

Should be this transaction:
TNG WALLET E-COMM 2 KUALA LUMPUR MY
550.00

RHB classify this as OTHERS:

Will this transaction still qualify for E-WALLET TOP UP CAMPAIGN?
blush.gif
I read the TNC:
Top up minimum RM500 in a single transactions on BIGPAY, TNG Wallet, Boost,
GRABPAY, LAZADA e-wallet, Shopee Pay, RazerPay, Setel, PayPal

No MCD code stated in TNC.

This post has been edited by sg999: Apr 23 2021, 09:54 PM
sg999
post Apr 23 2021, 10:18 PM

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QUOTE(Kyan0411 @ Apr 23 2021, 11:05 PM)
I believe this is the saved card reload transaction.
*
You are right
I'm using saved card reload transaction.
If i want to reload by key in manualy, i got to remove all credit card first?
sg999
post Apr 30 2021, 02:21 PM

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FYI,
TNG WALLET E-COMM 2 KUALA LUMPUR MY
is fall under 4784
Toll and bridge fees
-Reloaded by using saved card.

This post has been edited by sg999: Apr 30 2021, 02:22 PM
sg999
post Apr 30 2021, 03:33 PM

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QUOTE(Kyan0411 @ Apr 30 2021, 04:19 PM)
4784 is under TNG also right in TNC
So eligible for monthly cashback?
*
It classified as others 0.02% hmm.gif

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