It's not about backdated or not. RHB campaign says follow their own system's time. So you need to worry about RHB's clock rather than 收皮's.

you won't be able to check. But from experience, it is MYT @ UTC+8

Relative and I participated in the Q2 campaign almost everyday.

Received

RM 2400 (transactions charged sharp at midnight)
RM 3000 (transactions charged at 1-2 seconds after midnight)

It seems that the transaction times in RHB's system were a few seconds behind such that very early transactions were discounted.

e-wallet top ups, even at 1% fee, were still worth it with RHB cashback.

There is no more Q3 campaign unfortunately

I also got PAYDAY camp rewards total of rm150. Forgot to topup to Shopee for july. It works for ewalley topup apparently

My cash back owed to me since 26th July still not in… anybody in the same boat ?

Do we need to raise official request?

My statement date = 26th every month

From 26-Aug to 07-Sep posted spends under which cash back scheme : Old or New ?

Received cash back of RM 50 with RM 1160 spending before 8th Sept. Never knew how to calculate but happy with the cash back.

That 2400 is b4 8Sept or total statement.

Previously called 2-3 times to follow up Sep cashback , and the latest is customer service says will credit @ Dec statement.
Without any report number. can I email to Customer Adovacy department to complaint about it ?