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Credit Cards RHB Credit Card, Open discussion/frustration with RHB CC

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1hoohoo1
post Jan 13 2024, 05:56 PM

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QUOTE(beLIEve @ Jan 13 2024, 05:53 PM)
Daily (E-Commerce Tier 1) 800 91 72,800

You know what the E stands for right?
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Edited for wrong into on tier 1. Tier 1 still online.
Offline is for daily deals.

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1hoohoo1
post Feb 28 2025, 10:55 AM

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Junior Member
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Anyone has issue with RHB mobile app?
The app keep on force close and direct me to website. No solution from customer service agent yet.
Can't authorize any credit card transaction....
1hoohoo1
post Feb 28 2025, 10:55 AM

Getting Started
**
Junior Member
165 posts

Joined: Mar 2018
Anyone has issue with RHB mobile app?
The app keep on force close and direct me to website. No solution from customer service agent yet.
Can't authorize any credit card transaction....
1hoohoo1
post Jul 10 2025, 09:22 AM

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Joined: Mar 2018
QUOTE(sjz @ Jul 10 2025, 09:05 AM)
the challenge is previously they combine utilities and online category cashback into the same pool of CB cap RM50.
so we don't know which category it is, either online as someone shared or utilities per MCC.

28 July onwards they will separate the pool max cap CB RM10 online & RM10 utilities.
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Perhaps can refer to clause in the updated TnC
3.8 Cardmembers will not be receiving duplicate Cash Back for the same transaction. For example, Online Grocery spend if it is within the MCCs stated in clause 3.5 will fall under Grocery category, instead of both Grocery and Online.
1hoohoo1
post Sep 25 2025, 01:48 PM

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QUOTE(contestchris @ Sep 25 2025, 10:52 AM)
In their example, it was explicitly stated that you had to hit the RM2.5k before the cutoff date. Maybe I am mis-remembering.
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RHB CB FAQ

refer to example 2, you don't need to hit RM2.5k before the cutoff date to get 12%. The example given only achieve RM1540 before cutoff but still can get 12% for petrol.

And i got full cb even though i didn't hit RM2.5k before the cutoff date. The only flaw is they didn't award the extra enhanced cashback for transaction after cutoff date if we already receive full cashback from old CB tier, like what everyone facing now.
1hoohoo1
post Oct 31 2025, 02:40 PM

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QUOTE(jwgs0010 @ Oct 31 2025, 01:43 PM)
Anyone got the cashback issues resolved thus far? This is so tiring bangwall.gif
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For the missing enhanced CB, the live chat CS said it will reflect in December statement after their team perform manual calculation.

 

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