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 BEWARE OF MAZDA 2 WVR4070, TIMES AUTO ENTERPRISE, Fraudulent used car dealer

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TSzing63
post Jun 11 2013, 09:30 AM, updated 13y ago

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Just want to bring to attention a fraudulent car dealer located at No 55A, Jalan F, Kg Pandan Dalam, 55100, Selangor.

I paid a deposit of RM1k to TIMES AUTO ENTERPRISE for a car they listed on Mudah.com/Carlist.com/Autoworld.com

MAZDA 2 1.5L Sedan WVR 4070
Mazda 2 1.5 (A) - Cars for sale Kuala Lumpur - Mudah.my
http://www.mudah.my/Mazda+2+1+5+A+-21659211.htm

A few days later, as agreed, I went to take the car to my mechanic for a check. Upon arrival at Times Auto, I found the car stalled right in front of their driveway, unable to move with the timing belt off! A mechanic was called but I arrived just as the mechanic came. There were also 2 additional dents on the front door on both sides of the car and a large stain on the front passenger seat which they attempted to wash off but couldn't.

The car sales persons (MS SALLY WONG and MS MELISSA LOW) informed me that the car died after she came back from the accessories shop, which was also where the doors were accidentally dented.

As the condition of the car is not in the condition I booked it, I requested for a refund from the company but the owner of the company, MR LIEW TECK MENG (https://www.facebook.com/liew.t.meng) was dishonest and rude. He kept changing his story and insisting that the car has absolutely no problems and he himself took off the timing belt himself because he was adjusting it. sleep.gif
(Who would purposely remove the timing belt of a car? And right in front of their driveway, blocking all the other cars!)
Regardless, of the reason for the timing belt being removed, the car was not able to run when I went to collect it. Hence the company is required to refund my deposit.
However, TIMES AUTO ENTERPRISE has refused to return my deposit as they claim insurance and road tax have been bought and they have put in labour and services to arrange these things. But I have called the insurance company and they have no record of any insurance purchased for this car or under my name. (Even if the insurance have been bought, it can be transferred later, I think) Anyhow, the complaints tribunal inform me that I am not responsible to bear the cost of this. I have not even signed anything!
When we tried to negotiate for Mr Liew to return at least a bit of our deposit, he insisted we actually need to compensate Him instead for the labour and services he has done. (refer to the ridiculous calculation he MMSed my husband in the pics below)
Upon being contacted by the NCCC (National Consumers Complaint Centre), Mr Liew insisted that this company has been liquidated and he has registered a new company - Jolex Auto Enterprise and hence he does not need to return the deposit anymore. (But according to SSM, the company is still registered??!)


I hope nobody will get conned by irresponsible car dealers and fraudulent company! I probably won't get my 1K back but I hope others will BEWARE OF THIS CAR which is most likely problematic and not get cheated by these people from Times Auto Enterprise... sad.gif

This post has been edited by zing63: Jun 11 2013, 09:57 AM


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TSzing63
post Jun 11 2013, 09:47 AM

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QUOTE(779364 @ Jun 11 2013, 09:41 AM)
Bro, I think you have the right to consult a lawyer in suing the used car dealer. RM1k is not a small sum but not big either but it will at least give them a warning that they are not above the law.

Clearly there is a fraud or misrepresentation on the condition of the car. You are entitled to get a refund for the deposit
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The cost of court proceedings will be high.. So we filed a complaint with the consumer tribunal instead.
But this man is a smooth talker and just insists his company has been liquidated.
When we threatened to expose him and his company, he just told us to "do what you like"..
We have sent the Form 1 for the Tribunal court but no reply so far..
They are just basically ignoring us.. and probably trying to sell of this car to the next unsuspecting customer..
TSzing63
post Jun 11 2013, 09:47 AM

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We have not signed any documents at all
TSzing63
post Jun 11 2013, 06:16 PM

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I have a receipt for the RM1k.
And when we booked the car, we started the engine, inspected the car and checked under the hood, but we were not allowed to take the car for a test drive as it was "company policy" to only be able to take the car out once we have paid deposit. So, we paid a deposit and arranged a date to take the car for a check with our mechanic. They assured us we could take the car to our own mechanic and they would refund if there were any problems.
We were a bit too trusting as well, I guess. *sigh*

So when we went back just a few days later, that's when we found the car stalled in front of their gate..
The company insisted I take the car as it is or else compensate them for the work done.

I have sent the Form 1 for the Tribunal court via posdafter aku terima. But I am still waiting for the confirmation card that my letter has been received.
They are capable of purposely not accepting any registered items as I have already threatened to go to the consumers tribunal.

When the NCCC called him to discuss on our behalf, he just insisted that the company has already been liquidated. NCCC then said they will not pursue further as it is like claiming a debt from a dead person. Totally not helpful.. Especially since I have checked with SSM and the company is still up and running.

Even if we win the tribunal court.. What if they just continue to ignore and not pay?

 

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