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Loyalty Cards List of Loyalty Cards, Bonuslink, BCARD, SMILES...

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voonmingloo
post Jul 5 2020, 03:18 PM

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QUOTE(sj0217 @ Jul 5 2020, 01:40 PM)
Just would like to check, is anyone using BHP eCard now ??

Previously I have called to BHP and get to know that there have two ways to earn your point, physical card or BHP eCard app.

Once you registered eCard, you’re require to use the app and no longer valid for physical card.

My question is, my physical card membership number and eCard ID are different, I have tried entered 4 digits numbers each different time and scan QR code after receipt taken, always get me error message and please contact Customer Service Team.
Is you getting such scenario above ?? 

🤔 I will reach out to them tomorrow morning.
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Key in your last 4 digit of your ic number.
voonmingloo
post Jul 5 2020, 04:29 PM

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QUOTE(sj0217 @ Jul 5 2020, 04:03 PM)
Re-checked the tutorial in BHP eCard app.
Key in last 4 digits of registered ID = IC number ?? Thanks so much for your sharing  biggrin.gif

They should put a note there or emphasise what is registered ID  doh.gif

user posted image
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just called cs for your earlier trnx and ask them to credit in for you.
voonmingloo
post Jul 5 2020, 06:43 PM

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QUOTE(sj0217 @ Jul 5 2020, 05:54 PM)
Based on the receipt, the QR code valid 49 hours only, therefore I think last week of receipt was invalid

Yup, will call Customer Service tomorrow and ask for help to credit today’s receipt.

Thanks again for your sharing!
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Last week receipt also can manually given by BHP cs. As you hv valid reason

 

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