I believe petronas mesra card system no longer accumulating points. I noticed all my kedai mesra transactions never appear in the online report. When asked they said need supporting document. How convenient to them to avoid this issue

For petrol via dispenser also 2 weeks no record even though the receipt stated approved

I have registered my mesra card online. However, I have problem before as the pump terminal cannot read the card.

So I ended up getting no points for the transaction.

Do I need to call mesra 1300 number to register?

Thank you.