Hello guys! Thank you for supporting ShopBack! We have noticed significant traffic on our analytics coming from Lowyat forums, so I will be happy to help with regards to any questions about using ShopBack

Any suggestions at all, whether its your favourite merchant not being on ShopBack, please voice out! We'll see what we can do to get them to join our list of merchants

Will look into partnering with them!
If you guys have any suggestions/complaints regarding our service, please do not hesitate to let me know!
Customer service is very important to us, so if there's anything as to how we can improve our service, please shoot!

This post has been edited by HappyBagSB: May 25 2015, 05:18 PM

You will enjoy 8% discount from the coupon code. On top of that, you will also receive 3% cashback of your remaining order value. Cashback will be credited to your ShopBack account and can be cashed out to your bank account/Paypal.

@victorwp thank you for assisting!

@hitch80 Which seller did your friend make a purchase from? Kindly take note that cashback tracking differs for different sellers. For example, cashback from Groupon MY can be tracked within a day, whereas cashback from Lazada MY takes up to 2 days to be tracked.

If your friend's status is still "awaiting purchase" , drop us at message at https://www.shopback.my/account/missingcashback and we'll get back to you ASAP!

@hitch80 Thank you for the compliment! We're committed to giving our shoppers a seamless shopping experience. Apologies for any inconvenience caused and thanks for shopping the Shopback way!

Hi Hitch80!

No you do not have to! Simply drop our customer service a message requesting Bcard membership and we'll make the change on your existing account to reflect that you are a Bcard member!

As a Bcard member, every dollar you spend gives you 1 Bcard point. For travel orders, kindly note that the maximum number of points is capped at 200.

Please do not hesitate to drop us a PM if you have any additional queries.

Thank you for using ShopBack and happy shopping!

Hi victorywp!

Yup Bcard points will be on top of existing cashback! Signing up with Shopback as a Bcard member gives you Bcard points and you will still be able to enjoy cashback with every purchase made with us.

This means that instead of Bcard points replacing cashback, Bcard members WILL still get cashback together with Bcard points

Hope this answers your question!

Hi hitch80,

Kindly take note if you're using shopback.my the conversion is as follows:

For every 1 RM spent, you get 1 Bcard point plus cashback

If you're using bcard.shopback.my instead, there is NO cashback but we will give Bcard points as shown in your screenshot.

You can sign up on both websites and keep both accounts, but are only allowed to use either one for a purchase. For example, let's say you make two purchases , A and B.

Purchase A - use shopback.my to buy --> get cashback and points if you indicate card membership

Purchase B - use bcard.shopback.my --> NO cashback but you get way more points than if you used shopback.my.

We have decided to have two domains for Malaysia as we believe this will give our customers greater flexibility as to how they would like to be rewarded with every purchase with us.

Hope this clarifies any doubts and apologies if we had caused any misunderstanding!

@aspatarme apologies if our explanation was ambiguous! The amount of card points you stand to gain from your purchase defers according to merchant. For example, a purchase from Zalora might earn you bcard points up to 16 times your purchase value, while a purchase from Melissa Shoes will earn you card points 10 times your purchase value.


@ hitch80 thanks for your help!

@aspartame

using ASOS as a example,

Purchase A : 5% cashback , number of bcard points received equals the total value of your purchase i.e. one-to-one conversion

Purchase B : NO Cashback , number of bcard points received is 5X the total value of your purchase.

Hope this answers your question!

@aspartame Yup! We want to give customers better flexibility as to how they reward themselves with each purchase, so it's up to you whether you want cashback with bcard points, or just a lot of bcard points!

Yes! Both pages are under ShopBack so of course I'm supporting both pages!

Hi victorywp!

We actually just set up an official Shopback thread on Lowyat! However after much consideration for mods cherroy and MilesandMore our thread has been moved to the services forum instead. Here's the link!

https://forum.lowyat.net/topic/3605252

New lowyat users will be in for a little surprise when they sign up with Shopback via Lowyat forums