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 The Not So Official Q10 Thread, Q10 owner and fans get in

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uncle_ben
post Jun 12 2013, 02:42 PM

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guys..
i have a problem with my Q10.
been using it for a month or so.

my Q10 will auto restart whenever there is a bump on the phone.
eg: 1. when i drop my phone on my work desk when i am seated.
2. the phone bumps against any object while i am holding it.

this doesnt seem normal.
however, i would wanna double confirm with you guys here, see if any of you experienced this.

uncle_ben
post Jun 24 2013, 09:55 AM

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QUOTE(tongho @ Jun 21 2013, 07:18 PM)
I encounter this issue from the first day I got my q10.
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Please do get back to whatever operator you purchased from, or vendor/reseller.
Its a manufacturing defect.
Maxis informed that it will be replaced with another set.
I will make sure that happens as well.

Very disappointing with the QC of the product.
Been an avid supporter of BB since 9700, 9900, 9790.
Reliability has never been an issue with BB.

uncle_ben
post Jul 11 2013, 09:04 AM

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QUOTE(tongho @ Jul 10 2013, 12:34 AM)
What if I have install leaked os? Still eligible to send for warranty claim?

I tot os could fix the problem.
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Restore the phone to factory settings.
That should revert all the software/OS to its factory form.


 

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