oh ya. forgot to put, i used them a few weeks ago for 2 visa's. fast response. my sons one is ok, but unfortunately my visa kena reject T_T. but after going to aussie visa office, actually only need to send more info via email. after that got approved. heres the link, so no need waste time go to visa office like me.

http://malaysia.highcommission.gov.au/klpr...pplication.html