omg just now i only realised i had the same problem!
is it hardware defect or software problem?
I dont have warranty for this phone!

as i know it is just dust in lense camera.or im wrong?

omg dust in lense?
how can it happen lol..
anyway to solve it?

regarding warranty issue,i remember someone saying that removing the anti shatter SP which have the SONY logo voids warranty ...is it true ?

hmm. sounds like me. Im a pretty heavy user. selalu online dalam lectures

tahan

How's your battery life? im also a heavy user , playing my phone almost all the time.

hello.. I recently encounter a problem with the XZ camera.. Whenever I click picture effect in camera mode.. the whole camera UI crash.. >< Basically haven't done anything with the phone except rooting it.. Anybody face similar problem? Any advice to solve? =(

I face @Camera no available@ issue when use the shortcut key from the lockscreen directly to the camera.

Did you change the softkey to smaller ones?
http://forum.xda-developers.com/showthread.php?t=2171768

This post has been edited by psyeo: Jun 15 2013, 07:31 AM

That isn't dust. Googling the issue, you'll find more users with the same complaint. A user in forum XDA sent his unit in, and the camera lens / sensor was replaced under warranty. However, because they had to dissamble his phone, it lost it's waterproof capabilities. He submerged his phone in the water , and his phone 'drowned'.

This is a known issue and is affecting many people. It is not a software defect nor is it due to accumulation of dust. Some say that if you turn on the image stabilization future, the black dots would start to move.

This post has been edited by CubixShoppe: Jun 15 2013, 10:21 AM

Does it affect ZL?

If I am not mistaken, the hardware on the ZL and XZ should be nearly identical so they should be using the same camera sensor / lens. The good news is I have not heard / read any complaints from XL users. For now, the complaints are coming from XZ users only.

It's unfortunate that this has to happen to the XZ. It's good that it can be replaced under warranty, but again, this is a waterproof phone and the only way for them to open the phone is to heat it up so the glue melts and the back cover can be removed. This could unfortunately kill the phone's waterproof ability.

Reading previous pages, owner viking kong managed to get a replacement set for his Z with dot in camera. Need to insist on replacement rather than having them repair.

True. If it was me, I would insist too. But there are some people who purchased AP sets, and I don't think it'll be easy for them to demand for a replacement knowing how AP companies are.

If possible, always demand for a replacement if the warranty of the device is covered by Sony Malaysia. Make up as much excuse as you can until they surrender and pass you a new unit.

AP companies might not even cover this, just like how they don't cover S3's infamous motherboard problem (that's what I heard). Such is the risk of AP sets

True. AP companies can give all sorts of excuse. I just hope other users will not fall prey to their gimmick that is offering 2 Years warranty on devices. It's basically 3 Months warranty for screen / battery / hardware , and 24 months for transreceiver. Basically, after using an AP set for 3 months, you can consider your device warranty-less.

Here you go

http://db.tt/lESL2qWW

and

http://db.tt/fewo8msO

After a day usage, the battery life is pretty awesome.

This post has been edited by Andrewtst: Jun 15 2013, 11:14 AM

No need to insist lor. They straight offer for replacement. akupunye also got replacement unit.

That is good news. At least it'll restore some confidence to potential buyers. What about AP sets?