QUOTE(liciece @ Jun 11 2013, 11:30 PM)
It was back to normal since yesterday.But from 11pm tonight,the access to China websites got the problem again...
Update:
It's recovered in the morning...
Look that their replyUpdate:
It's recovered in the morning...
QUOTE
Thank you for contacting TM UniFi. Firstly, we would like to apologise for the late reply.
With regards your complaint on Unifi connection issue to china website, once again we apologize for any inconvenience that you are facing currently. Kindly be informed that currently we observed increase in traffic flow towards China sites. This might be due to:
- booming of popular games server and content provider in China
- increasing demand of bandwidth hungry application ie: video/music streaming, iptv, online gaming, p2p
- huge demand of China based traffic for biz purposes
This will result in customers experiencing some degree of service degradation while accessing contents hosted in the China, such as slow internet speed during surfing, downloading, streaming and online gaming. However, traffic to other countries is not affected.
We would like to inform that restoration works are in progress and we are currently unable to give better estimation time . However, please be informed that we will continuously improve our network to deliver the best experience to our customer and not only to china, but to the other destination as well. At the meantime, we highly appreciate your co-operation to give us some time for this and we will do our best to resolve this matter.
With regards your complaint on Unifi connection issue to china website, once again we apologize for any inconvenience that you are facing currently. Kindly be informed that currently we observed increase in traffic flow towards China sites. This might be due to:
- booming of popular games server and content provider in China
- increasing demand of bandwidth hungry application ie: video/music streaming, iptv, online gaming, p2p
- huge demand of China based traffic for biz purposes
This will result in customers experiencing some degree of service degradation while accessing contents hosted in the China, such as slow internet speed during surfing, downloading, streaming and online gaming. However, traffic to other countries is not affected.
We would like to inform that restoration works are in progress and we are currently unable to give better estimation time . However, please be informed that we will continuously improve our network to deliver the best experience to our customer and not only to china, but to the other destination as well. At the meantime, we highly appreciate your co-operation to give us some time for this and we will do our best to resolve this matter.
Jun 12 2013, 11:25 PM

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