{Official HTC One And The Only One Thread V5}, HTC Zoe/Blink Feed/Boom Sound/Sense 5
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 Jun 3 2013, 11:51 PM
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#1
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Junior Member
143 posts Joined: Mar 2012 
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i found a small white dot dead pixel on the screen, can i exchange a new one? i went back to the seller he said under the HTC T&C if only have more than 11 dead pixel only can claim warranty.
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Jun 4 2013, 02:07 AM
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#2
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Junior Member
143 posts Joined: Mar 2012
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QUOTE(ccs8teen @ Jun 4 2013, 01:30 AM) yes, i was able to exchange even with 1 dead pixel.. how do i know whether is stuck pixel or dead pixel? but do make sure whether it is a stuck pixel or dead pixel.. stuck pixel usually can be fixed..  |
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Jun 4 2013, 11:04 AM
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#3
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Junior Member
143 posts Joined: Mar 2012
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QUOTE(ccs8teen @ Jun 4 2013, 10:16 AM) u could try this app, Dead Pixel Detect and Fix. Stuck pixel will usually be fixed after flashing colours on the screen. i tried before, after ran the 30 minutes test the white dot still there, it does not fix  any other solution? |
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Jun 4 2013, 04:40 PM
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#4
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Junior Member
143 posts Joined: Mar 2012
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QUOTE(hypnokey @ Jun 4 2013, 11:06 AM) either go to htc or use light colour theme where most of the time its white..probably display panel hardware problem.. well, if i dont exchange for a new unit, will the dead pixel spread and become more? my unit is from SiS, can i claim my warranty @ time square or i have to go back to SiS @ kelana jaya? |
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Jun 9 2013, 12:40 AM
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#5
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Junior Member
143 posts Joined: Mar 2012
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QUOTE(darksin_90 @ Jun 4 2013, 04:40 PM) well, if i dont exchange for a new unit, will the dead pixel spread and become more? my unit is from SiS, can i claim my warranty @ time square or i have to go back to SiS @ kelana jaya? anyone know about this? |
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Jun 9 2013, 02:14 PM
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#6
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Junior Member
143 posts Joined: Mar 2012
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QUOTE(ArmedandDangerous @ Jun 9 2013, 12:45 AM) Doesn't matter where you send it to thanks bro  Send to KJ will be faster cos it's direct. You pass to TS they have to wait for courier to pick it up then send to KJ anyway xD i'll send in my unit on friday to claim warranty |
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