received a call from them on Monday said that i could receive it the next day, but till now still no update from them....
{Official HTC One And The Only One Thread V5}, HTC Zoe/Blink Feed/Boom Sound/Sense 5
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 May 30 2013, 11:41 AM
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#1
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Junior Member
41 posts Joined: Jun 2009 
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sent mine to service center last week for the dead pixel issue....
received a call from them on Monday said that i could receive it the next day, but till now still no update from them.... |
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May 30 2013, 01:27 PM
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#2
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Junior Member
41 posts Joined: Jun 2009
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QUOTE(cedyy @ May 30 2013, 12:30 PM) how many dead pixels on your screen? just one dead pixel.. it is noticeable only when high backlight brightness and black background... |
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Jun 3 2013, 09:02 PM
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#3
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Junior Member
41 posts Joined: Jun 2009
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QUOTE(JulianOne @ Jun 3 2013, 08:22 PM) 2 weeks now and I called HTC again and again and there is no update on my one-to-one exchange yet!! i sent mine on 21st.. got it back last thursday..I am getting frustrated and asked the manager to call me by tmr.. Anyone who sent in their device AFTER 20th on May had got their device back? |
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Jun 3 2013, 10:14 PM
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#4
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Junior Member
41 posts Joined: Jun 2009
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QUOTE(JulianOne @ Jun 3 2013, 09:47 PM) How come I still didn't receive any updates on my HO??? yep. i called HTC service hotline, they didnt seems to know anything.. then i headed straight to the service center, and they said my phone is ready.. I sent it in one day before you... did you chase them for fast return? |
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Jun 3 2013, 11:18 PM
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#5
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Junior Member
41 posts Joined: Jun 2009
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QUOTE(azamalin @ Jun 3 2013, 10:45 PM) How did u managed to 1-1 exchange? What is the problem of your phone? had a dead pixel on the screen.. |
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Jun 4 2013, 01:30 AM
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#6
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Junior Member
41 posts Joined: Jun 2009
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QUOTE(darksin_90 @ Jun 3 2013, 11:51 PM) i found a small white dot dead pixel on the screen, can i exchange a new one? i went back to the seller he said under the HTC T&C if only have more than 11 dead pixel only can claim warranty. yes, i was able to exchange even with 1 dead pixel.. but do make sure whether it is a stuck pixel or dead pixel.. stuck pixel usually can be fixed.. This post has been edited by ccs8teen: Jun 4 2013, 01:40 AM |
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Jun 4 2013, 10:16 AM
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#7
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Junior Member
41 posts Joined: Jun 2009
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QUOTE(darksin_90 @ Jun 4 2013, 02:07 AM) how do i know whether is stuck pixel or dead pixel? u could try this app, Dead Pixel Detect and Fix. Stuck pixel will usually be fixed after flashing colours on the screen. |
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Jun 4 2013, 12:04 PM
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#8
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Junior Member
41 posts Joined: Jun 2009
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QUOTE(darksin_90 @ Jun 4 2013, 11:04 AM) i tried before, after ran the 30 minutes test the white dot still there, it does not fix any pic? guess you will have to send it to HTC... any other solution? |
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Jun 8 2013, 10:54 PM
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#9
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Junior Member
41 posts Joined: Jun 2009
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Jun 15 2013, 01:06 PM
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#10
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Junior Member
41 posts Joined: Jun 2009
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finally S-OFFed after 3 hours of trying with revone..
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Jun 16 2013, 03:11 AM
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#11
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Junior Member
41 posts Joined: Jun 2009
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QUOTE(MPIK @ Jun 15 2013, 03:14 PM) Wow, why u took so long? Usually the entire process only takes 20 mins max. Kept on getting error -1.. and fail to write memory..  |
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