Tomorrow is my 10th day after sending in my One to service center..
When can I get you back~
{Official HTC One And The Only One Thread V5}, HTC Zoe/Blink Feed/Boom Sound/Sense 5
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May 29 2013, 10:15 PM
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#1
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Junior Member
67 posts Joined: May 2013 |
HTC One FTW!!!
Tomorrow is my 10th day after sending in my One to service center.. When can I get you back~ |
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May 29 2013, 10:57 PM
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#2
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Junior Member
67 posts Joined: May 2013 |
QUOTE(hypnokey @ May 29 2013, 10:49 PM) "Next Monday" is their famous quote Every customers they just say the same thing. Ie: "we are waiting the device to be shipped from Taiwan Sir" I've heard this for 2 times in one week.. In conclusion, they memorize a script and repeat to every customers. That is what I think. |
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May 29 2013, 11:04 PM
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#3
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67 posts Joined: May 2013 |
QUOTE(hypnokey @ May 29 2013, 10:59 PM) Haha, didnt asked them. this one my conclusion from one of the user here who send it on 15/5 wednesday and get it back yesterday. so 14 day. since mine send on 20, probably get on 3. Kurogane right? yea..according to him is 14 days.. hopefully it was true..But if you go to HTC Malaysia facebook..you will cry when saw those complaintsssss The most serious one that I saw just now.. HTC One X sent in for 2 months never get the device back yet. This post has been edited by JulianOne: May 29 2013, 11:04 PM |
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May 29 2013, 11:06 PM
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#4
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67 posts Joined: May 2013 |
QUOTE(hypnokey @ May 29 2013, 10:59 PM) Haha, didnt asked them. this one my conclusion from one of the user here who send it on 15/5 wednesday and get it back yesterday. so 14 day. since mine send on 20, probably get on 3. Eh btw bro..I sent in on the 20th as well.. LOLwhat time you sent it? Kelana Jaya? I sent in on 2pm |
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May 30 2013, 10:59 AM
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#5
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Junior Member
67 posts Joined: May 2013 |
Nephrite, Maybe you can put some recommended apps for HTC One to the 1st page? Some members had recommended some useful apps like the
Notification Toggles and Snapdragon Battery guru This post has been edited by JulianOne: May 30 2013, 11:01 AM |
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May 30 2013, 04:02 PM
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#6
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67 posts Joined: May 2013 |
QUOTE(ArmedandDangerous @ May 30 2013, 03:53 PM) I just got the most imba delivery to my office........ So you have sent in your HTC One to fix NFC problem?UPS courier come to my office, admin told me I got package. So I go take la. See two huge boxes and the guy ask me to sign. I thought what they send, loyal HTC customer for so long maybe they give me 2 box of free phones or what xD So I start carrying the box, wtf heavy. About 10kg for both boxes Open already first box, was like wth? 1 whole box of courier documents, empty and all packed nicely. Courier waybills.... Second box, even bigger than the first. Opened it, 1 whole box of UPS courier envelopes. Wtf?? I straight call HTC, they also like dono how to handle, I ask for Helen they say not in. The guy also like panic, he say call me back later. Still waiting xD |
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May 31 2013, 01:35 PM
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#7
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67 posts Joined: May 2013 |
QUOTE(nebousuke @ May 31 2013, 09:38 AM) Yay! So I called the Service Centre today and they told me that I should expect a new exchange on Tuesday, so excited but I also worried of what I am getting back. Such mixed feeling =( Dude, when you sent in your device? I sent on May 10th and there is no news yet for mine |
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Jun 1 2013, 01:14 PM
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#8
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67 posts Joined: May 2013 |
Mine even worse..its on par with the surface. Its even harder to press when u put on a case for ur HTC One..
Hopefully when I get my exchanged device back would not have this prob This post has been edited by JulianOne: Jun 1 2013, 01:16 PM |
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Jun 2 2013, 10:30 PM
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#9
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Junior Member
67 posts Joined: May 2013 |
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Jun 3 2013, 08:22 PM
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#10
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67 posts Joined: May 2013 |
2 weeks now and I called HTC again and again and there is no update on my one-to-one exchange yet!!
I am getting frustrated and asked the manager to call me by tmr.. Anyone who sent in their device AFTER 20th on May had got their device back? This post has been edited by JulianOne: Jun 3 2013, 08:23 PM |
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Jun 3 2013, 09:47 PM
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#11
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67 posts Joined: May 2013 |
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Jun 4 2013, 09:00 AM
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#12
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67 posts Joined: May 2013 |
QUOTE(hypnokey @ Jun 3 2013, 10:26 PM) I called them twice today and they said they gonna check it with the service center and call me back but never did. Gonna call them again tomorrow..sigh..sent it on 20th of may. Staying in nilai..quite far from times square to walk in without confirmation. I know how you feel bro..we sent in on the same day..I even worse than you..I stay in Seremban.. I wonder what is the service center doing |
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Jun 4 2013, 09:01 AM
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#13
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Junior Member
67 posts Joined: May 2013 |
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Jun 4 2013, 12:00 PM
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#14
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67 posts Joined: May 2013 |
Guys..should I just straight go to service center and ask for my exchange? since it already pass two weeks and I still did not receive any updates from them..
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Jun 4 2013, 02:30 PM
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#15
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67 posts Joined: May 2013 |
Alright..so at the end I decided to go to the service center and request.
As what I ve been told, my device is already at the kastam. The status is updated and is now PENDING FOR SWAP. And the girl told me next week latest I shall get my device back. Those who sent in after 20th of May and already get their devices back are those under Brightstar warranty. For SiS.. have to wait until next week.. Sigh And for SiS, those have got their device back is those who sent in on 15th of May and before. So anyone, under SiS and send in after 20th of May have get their device back?? This post has been edited by JulianOne: Jun 4 2013, 02:31 PM |
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Jun 4 2013, 02:40 PM
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#16
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QUOTE(hypnokey @ Jun 4 2013, 02:39 PM) Im under brightstar and I sent it on 20th may. Just called them and they said no status update but they will request for faster processing since my phone has been sent for quite awhile. I send on May20th bro, by the way, the hotline is useless. They can't give u any confirmation because they are not the service center staffs. They have to confirm with the service center againThis post has been edited by JulianOne: Jun 4 2013, 02:41 PM |
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Jun 9 2013, 10:47 AM
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#17
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67 posts Joined: May 2013 |
Guys..Anyone knows any websites or facebook pages recommend Andriod Apps?
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Jun 9 2013, 11:08 AM
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#18
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67 posts Joined: May 2013 |
If found on the spot confirm can la..you din even buy it yet.
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Jun 9 2013, 10:03 PM
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#19
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Junior Member
67 posts Joined: May 2013 |
What powerbank best for Htc One?
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Jun 10 2013, 10:09 AM
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#20
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67 posts Joined: May 2013 |
Guess our poetic atmosphere case will be arriving within this 2 weeks
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