off topic abit from SSD but still on Dell CS matter

few weeks back, my lil bros laptop Dell N4050 was hit numerous times by BSOD. since the laptop still under warranty, I've called Dell support over phone and the CS instruct me to do some Diagnostic on the laptop. the result from the diagnostic shows that only HDD problem, so the SC say he'll appoint a technician to come to my home to replace the HDD.

2 or 3 days later the technician come to my house, and change the HDD. he then proceed to install fresh Win 7. the BSOD still hits even after change the HDD. so the technician proceed to inspect the motherboard and he says he suspect its faulty. he then help me open new ticket to replace the motherboard, but since he didnt bring any with him, he come back the next day. changed the motherboard and the blardy BSOD is gone.

so i think its up to the technician to fully inspect your laptop and not just follow what the ticket says.