Hi guys, need help here. I just renewed my passport last month. I have informed my company and updated my info. But I still unable to go through the scanning at Singapore Custom. After checking with officer there, I realized I need to update my passport through their card office ( something like that ).
But I can only do this when I go back to Malaysia. Is there any other way that I can update this without going to Singapore Custom? Thanks.

Hi all sifus,

My HR has updated the passport through MOM already. But I'm still unable to go through the Autogate. According to my HR, it required 7 working days, which is already 2nd week already.

I thought updating through HR usually will update everything, including autogate.