QUOTE(zoomckng @ May 28 2013, 05:37 PM)
but if confirm lost, DHL should be compensating you the insured amount. OF course it will take some time, but will be reimbursed. was the item bought from Ebay? or 'Supplier'?
From "Supplier", still waiting for light after the tunnel...
QUOTE(yhlee12 @ May 28 2013, 05:39 PM)
DHL not even bothered to reply you in email... that's bad customer service bro. Hope they will give you an answer soon!
About 5 working days already

QUOTE(wintzen @ May 28 2013, 06:01 PM)
I think DHL service is not reliable, and most of the time, they don't follow delivery schedule. Most of the time also Dua Hari Lambat. FedEx for me still the best. This follow by UPS. Last option will be DHL.
I agree! FedEx was my super duper best experience, but expensive of course. HOWEVER, supplier paid the difference for me vs USPS. Amazing guy he is.
QUOTE(Lego_Jason @ May 28 2013, 06:18 PM)
Gosh! That's very bad customer service! I'm so sorry to hear that bro!
Never tried FedEx for my Lego but UPS so far is very good.
Damn! I was going to pm you for 10 sets!

JK only! lol!

For me, FedEx is the best then UPS then any other normal Postal services. Even USPS first class didn't lost my parcel...