Unhappy with the s4 and the service
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 May 25 2013, 02:44 AM
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Senior Member
2,767 posts Joined: Oct 2006 
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QUOTE(night3vil @ May 25 2013, 01:00 AM) Gawd dammit its overheating and laggy again ive not download any extra apps since 2 days b, sigh and with an additional auto restart when using the camera in this case, time to find water fish to buy your phone and change to other phone.... |
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May 26 2013, 01:32 PM
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Senior Member
1,355 posts Joined: Nov 2007 
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QUOTE(night3vil @ May 25 2013, 01:00 AM) Gawd dammit its overheating and laggy again ive not download any extra apps since 2 days b, sigh and with an additional auto restart when using the camera Camera restart is another problem for S4, I think you should send it back for warranty again since you have both camera and overheating problem. |
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May 27 2013, 12:15 PM
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Junior Member
30 posts Joined: Jan 2013
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QUOTE(night3vil @ May 21 2013, 08:23 PM) I just had my s4 for 2 weeks... the first day it hangs the second day it overheats... once it was so hot that i had to let it go... i went to the service centre and they actually opened it up and replaced the motherboard.... I am very unhappy with this... i only had the phone for 2 weeks and they actually had to open it up and change the whole motherboard??? Come on ... i bought the phone from a samsung shop ... had the phone for a mere 2 weeks, not even a month has reached. Why am i unhappy? 1. The phone basically is a disappointment from day 1 2. When i went and request both in the service centre and the customer care service(call) for an exchange ... they said no... Samsung malaysia does not do 1 to 1 exchange.. 3. I mean wth .... they opened my phone up and replaced the whole motherboard, why the hell can't they just give me a new phone and BESIDES its only been 2 weeks.... and WORSE its rm 2.2k 4. the service center guy told me that it is only if i send if for problems 2 or 3 times that they will forward it to the headquarters for a request of a new set replacement... Seriously man what the hell... what the hell... now i'm having a refurbished set instead - -" I urged buyers to reconsider getting the s4  When I was at Harvey Norman, I was told they would do a one to one exchange if it was faulty the first 3 days! Which shop / place did you get yours from? |
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May 27 2013, 12:20 PM
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Senior Member
1,206 posts Joined: Dec 2012 
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Nokia also provide one to one exchange, my lumia 920 is dead after 3 months, and nokia exchange a new one for me
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May 27 2013, 04:15 PM
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Junior Member
17 posts Joined: Aug 2011
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QUOTE(kimonosabe @ May 27 2013, 01:15 PM) When I was at Harvey Norman, I was told they would do a one to one exchange if it was faulty the first 3 days! Which shop / place did you get yours from?  |
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May 27 2013, 05:30 PM
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Senior Member
707 posts Joined: Dec 2011 From: wherever you go
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QUOTE(night3vil @ May 25 2013, 02:00 AM) Gawd dammit its overheating and laggy again ive not download any extra apps since 2 days b, sigh and with an additional auto restart when using the camera again? after u have sent it to warranty? wow. quite bad lorh. |
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May 27 2013, 05:32 PM
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Senior Member
3,639 posts Joined: Mar 2007
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QUOTE(night3vil @ May 21 2013, 08:23 PM) I just had my s4 for 2 weeks... the first day it hangs the second day it overheats... once it was so hot that i had to let it go... i went to the service centre and they actually opened it up and replaced the motherboard.... i would avoid that brand all together, hdd, tv, whatever...give me free i also dun wanI am very unhappy with this... i only had the phone for 2 weeks and they actually had to open it up and change the whole motherboard??? Come on ... i bought the phone from a samsung shop ... had the phone for a mere 2 weeks, not even a month has reached. Why am i unhappy? 1. The phone basically is a disappointment from day 1 2. When i went and request both in the service centre and the customer care service(call) for an exchange ... they said no... Samsung malaysia does not do 1 to 1 exchange.. 3. I mean wth .... they opened my phone up and replaced the whole motherboard, why the hell can't they just give me a new phone and BESIDES its only been 2 weeks.... and WORSE its rm 2.2k 4. the service center guy told me that it is only if i send if for problems 2 or 3 times that they will forward it to the headquarters for a request of a new set replacement... Seriously man what the hell... what the hell... now i'm having a refurbished set instead - -" I urged buyers to reconsider getting the s4 |
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May 27 2013, 10:23 PM
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Junior Member
357 posts Joined: Mar 2011
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QUOTE(nate_nightroad @ May 27 2013, 05:32 PM) i would avoid that brand all together, hdd, tv, whatever...give me free i also dun wan What bad experience you had before with Samsung? Kind to share? |
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May 29 2013, 03:35 PM
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Junior Member
133 posts Joined: Apr 2013
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hey bro, my case was same with u, last time when i buy my s2g, 2 week will keep sod, 1 day sod about 10 times, i feel like wtf is this, when i buy s2g is RM2.2k, is a lot for me too, then i sent in to service center about 4 or 5 time, at last i get a new phone, their service is like this, make ppl feel frustrated, but wat can i say, buy phone really consider luck, few of my friend get the same phone but they didnt have this kind of problem
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May 29 2013, 05:19 PM
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Junior Member
35 posts Joined: May 2013
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QUOTE(FrankyToo @ May 29 2013, 03:35 PM) hey bro, my case was same with u, last time when i buy my s2g, 2 week will keep sod, 1 day sod about 10 times, i feel like wtf is this, when i buy s2g is RM2.2k, is a lot for me too, then i sent in to service center about 4 or 5 time, at last i get a new phone, their service is like this, make ppl feel frustrated, but wat can i say, buy phone really consider luck, few of my friend get the same phone but they didnt have this kind of problem I m surprised! |
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May 29 2013, 05:39 PM
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Junior Member
133 posts Joined: Apr 2013
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QUOTE(wengwei @ May 29 2013, 05:19 PM) I m surprised! Ya, i change 2 mainboard and the problem still the same, i sent to service center about 5 time if not mistake, at last i cannot tahan, so i back to the samsung shop that i buy my s2g, i request to change a new one, after they check the record, they change for me in 2 day |
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May 29 2013, 07:16 PM
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All Stars
15,773 posts Joined: Jan 2003 From: Capital Wasteland  
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QUOTE(night3vil @ May 21 2013, 08:23 PM) I just had my s4 for 2 weeks... the first day it hangs the second day it overheats... once it was so hot that i had to let it go... i went to the service centre and they actually opened it up and replaced the motherboard.... Hmm, not sure which Samsung sc u go, but for swk sc, i get both of my s3 n note 2 fix in less in a day... Same goes to most of my fren n family members who send their phone provided they have stock for the spare part.I am very unhappy with this... i only had the phone for 2 weeks and they actually had to open it up and change the whole motherboard??? Come on ... i bought the phone from a samsung shop ... had the phone for a mere 2 weeks, not even a month has reached. Why am i unhappy? 1. The phone basically is a disappointment from day 1 2. When i went and request both in the service centre and the customer care service(call) for an exchange ... they said no... Samsung malaysia does not do 1 to 1 exchange.. 3. I mean wth .... they opened my phone up and replaced the whole motherboard, why the hell can't they just give me a new phone and BESIDES its only been 2 weeks.... and WORSE its rm 2.2k 4. the service center guy told me that it is only if i send if for problems 2 or 3 times that they will forward it to the headquarters for a request of a new set replacement... Seriously man what the hell... what the hell... now i'm having a refurbished set instead - -" I urged buyers to reconsider getting the s4 |
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