No one called me after I called in to CS (immediately after I got 2 sms for online transactions) to report the 2 online fraud cases that were charged to my son's card. Got the dispute form by mail after few day and only submitted it after my statement was out. Only 1 out of the 2 fraud charges appeared in my statement.
Well, it was for your own good. And it's your fault for not providing MBB your contact number.
Long ago, HLB also barred my card because they cannot contact me after I used my card.
With SMS alert, all of us should make sure that all our card issuers have our latest contact number so that we will be informed whenever our card is being used.
Bro, odd, you should have gotten the sms alert for online transaction. Better you call MBB CS now and set your SMS alert default value to RM1 and make sure their system got your latest mobile number.
I get sms alert from MBB whenever I use my cards overseas, i.e. Oz, US and SG.
Its not i not providing,im using msia number for my m2u and they never ask for oversea contact