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Credit Cards Maybankard 2 Gold & Platinum Cards V7, Pls use Search Topic b4 ask question

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dilvin
post Jul 9 2013, 07:34 AM

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Junior Member
143 posts

Joined: Jun 2009
From: Puchong - Selangor


Folks.
Got sms alert from Maybank American Express. Charged to SKINNYCORP LLC USD75. Bloody hell. Second time this year. Same card AE.

Decided to cancel.

** This card is only used at Shell petrol station. i asked the CS why can happened again. Internal job or what. CS said, at petrol station can reprint the receipt. Receipt print entire CC number meh. I was like..
dilvin
post Jul 9 2013, 12:31 PM

Getting Started
**
Junior Member
143 posts

Joined: Jun 2009
From: Puchong - Selangor
QUOTE(Human Nature @ Jul 9 2013, 10:32 AM)
Seriously, please make a complaint to Bank Negara. Second time already.

It is very simple, just send an email with the two transaction records.
*
Done. bnmtelelink@bnm.gov.my from BN website
dilvin
post Jul 10 2013, 03:23 PM

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Junior Member
143 posts

Joined: Jun 2009
From: Puchong - Selangor
QUOTE(B^2H @ Jul 10 2013, 01:41 PM)
u need to reinsert ur card to reprint the receipt, no?
*
As that was the reply from Amex's CS, i dont recall the receipt printed entire cc number, together with security code.

I remember during Shell Lego craze, that's what the pump attendant shown me, that is, to re-insert the card to reprint the receipt.

anyway, i cancelled AE liao
regards
dilvin
post Jul 17 2013, 01:09 PM

Getting Started
**
Junior Member
143 posts

Joined: Jun 2009
From: Puchong - Selangor
QUOTE(dilvin @ Jul 9 2013, 07:34 AM)
Folks.
Got sms alert from Maybank American Express. Charged to SKINNYCORP LLC USD75. Bloody hell. Second time this year. Same card AE.

Decided to cancel.

** This card is only used at Shell petrol station. i asked the CS why can happened again. Internal job or what. CS said, at petrol station can reprint the receipt. Receipt print entire CC number meh. I was like..
*
updates ~ got an email from BNMTelelink today

Dear Sir,

We refer to your e-mail dated 9 July 2013 and we apologise for the late reply.
We would appreciate it if you could provide us the following details to enable us to assist you further:
(1) Your Mykad number
(2) Correspondence address and
(3) Contact number.
Kindly be informed that we will forward your complaint/appeal to our Complaint Management and Advisory Unit, upon receiving the information above.
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