sent dispute form now awaiting their action.
beware guys!
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 Oct 9 2013, 01:47 PM
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#1
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Junior Member
351 posts Joined: Dec 2007 
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my time now- got fraud KARMALOOp and MAS online - reported within few minutes of sms notification - they informed me transaction was 'float' - 3 days later the MAS transaction appeared in my statement on same date of my statement date. they said coz it's local ecomm transaction, it went thru. hmm.. Definitely inside job man, i dont use my card online and super paranoid going about my it/tech/security related stuff. timing was 'perfectly ochastrated'..! i was assured that despite the said statement i wont have to pay anything, but need to file dispute form as formalities.
sent dispute form now awaiting their action. beware guys! |
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Oct 9 2013, 01:50 PM
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#2
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Junior Member
351 posts Joined: Dec 2007
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bytheway, u guys who got fraud & reported, did the bank keep calling using 'unknown number'/'private number' after u reported the fraud?
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Oct 9 2013, 06:28 PM
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#3
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Junior Member
351 posts Joined: Dec 2007
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QUOTE(Gen-X @ Oct 9 2013, 02:55 PM) No one called me after I called in to CS (immediately after I got 2 sms for online transactions) to report the 2 online fraud cases that were charged to my son's card. Got the dispute form by mail after few day and only submitted it after my statement was out. Only 1 out of the 2 fraud charges appeared in my statement. Gen-X, u got vast experience with cards,Well, it was for your own good. And it's your fault for not providing MBB your contact number. Long ago, HLB also barred my card because they cannot contact me after I used my card. With SMS alert, all of us should make sure that all our card issuers have our latest contact number so that we will be informed whenever our card is being used. Bro, odd, you should have gotten the sms alert for online transaction. Better you call MBB CS now and set your SMS alert default value to RM1 and make sure their system got your latest mobile number. I get sms alert from MBB whenever I use my cards overseas, i.e. Oz, US and SG.  so in card fraud transaction cases, we only need to inform the bank + sent up dispute form asap, right? no need notify other agency/police/bnm/crc unless physically stolen card right? [m worried that later they say not reverse transaction coz didnt notify so & so bla bla..die woo!] i get many marketing calls claiming from bank/private numbers/unknown numbers so i stop answering those i dont know ; and rarely answer unknown numbers unless m expecting one; so dono if bank can claim later they tried call me but cannot get thru, but how r we to trust unknown numbers even if they can give our details as scam could have got it fr our 'clone' card eh? damn worried man, never got fraud xperience bforew, i think amex is super 'problemo' , ..  thxThis post has been edited by 7thsky: Oct 9 2013, 06:36 PM |
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