I went to All IT Hypermarket at Low Yat yesterday. When I took out my Amex for payment, the cashier told me that I have to pay extra 3% if I use Amex. I told her that I've purchased something from All IT Hypermarket at Low Yat a few months ago and there was no 3% extra charge. She said no, this practice is not new to All IT Hypermarket. I ended up paying using another card since I refused to pay the extra 3%.

I went back and checked my old receipts from All IT Hypermarket. I found a receipt which I brought something from All IT Hypermarket in November 2013 using Amex with no 3% extra charge. Moreover, it was the same cashier, fazarina.s

My points here are:
1. All IT Hypermarket is scamming customers by making them pay extra 3% if they pay using Amex. The information about 3% extra charge is not displayed anywhere in the store, until the customer proceeds to payment

2. Is it even legal to have two different prices (one hidden) for a product, depending on the method of payment?

3. The cashier is obviously lying when she told me that All IT Hypermarket has been charging the extra 3% since forever since she was also the one who handled my no-extra-charge transaction just mere 4 months ago

My conclusion:
Think twice if you want to shop with your Amex at All IT Hypermarket, better yet, shop at another retailer that does not attempt to scam money out of you.

Mods: Please change All IT Hypermarket's surcharge rate to 3% on the first post