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 -= MyForte - Naza Kia Forte Owners Club =- V18, Leaves You Speechless

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wingchiew
post Jun 26 2013, 11:32 AM

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QUOTE(darel_lee @ Jun 25 2013, 07:41 PM)
Agree with what you said. Actually on the same day,  I went to talk with Edwin (my SA), Edwin said "dun push the technician too much, they have limitation. U try to figure out the abnormal noise origin from where yourself, then let them know. He even recommend me to try other SC"
No one from AZ motor apologize to me in my case.

Btw, If I know where the abnormal sound come from, I no need to ask SC to check.

We chose to buy from YOU bcos we believe YOU provide good service. After we get the car, noticed the defect, YOU said no worry, just enjoy the car, any problems can come back to SC. When we go back SC, they treat us and our car so badly. Now, YOU said service is different department. If SC can't help, go other SC la. 

Haha, my feeling is YOU have earned the money, now the service is different. After sales service and before sales service are totally different.

Until now, I dun see AZ Motor respond to our post here.
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QUOTE(brainz07 @ Jun 25 2013, 08:29 PM)
I agree more..the tech just said "I cant hear the noise..It's normal"...izit bcoz their SC is next to hiway which make them deaf to hear the little noise..Then I drove my car with the tech to some small place to make the problems from my brake become clearer and even opened the window just to make them hear the sounds..so, why is the 1st thing they didnt open the window???

This is my exp with them for my 1st service 1k km..just to share with all of you..
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Should I be worried? I've just placed a booking with AZ Motors recently for a 1.6SX. Am I obliged to come back for this service centre that I bought from, or I can opt to go for others?
wingchiew
post Jun 26 2013, 12:06 PM

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QUOTE(lingleeyen @ Jun 26 2013, 11:57 AM)
No worries. Sales wise, they are superb. I do not think any one said or complained anything about their sales.

You can always opt for another SC if you do not feel like going to them.
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Thanks for the assurance. thumbup.gif

I've always believed that good service are worth paying a premium price. If premium price is paid but good service is not delivered, then it is not worth it at all.
wingchiew
post Jun 26 2013, 05:07 PM

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QUOTE(lingleeyen @ Jun 26 2013, 05:00 PM)
You are right. SM Motorsports in Alam Damai Cheras.
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OHHH!!! Super near my place. Thanks!
wingchiew
post Jul 8 2013, 12:49 PM

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QUOTE(sathyendran @ Jul 8 2013, 12:45 PM)
Refer to page one under DO-IT-YOURSELF for the papago update guide....
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Will this void warranty in any way, in case after the change the HU got problem?
wingchiew
post Jul 8 2013, 02:52 PM

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QUOTE(lingleeyen @ Jul 8 2013, 02:50 PM)
If any problem just out delete the Papago and route the path back to Speednavi. No one needs to know ma.
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Yeah thought so too. Just worry there are some sort of hidden counter or logs to record the updates/changes you've made to the system that will make the warranty void.
wingchiew
post Jul 16 2013, 11:29 AM

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Waited for 2 weeks since signing agreement just to be told no more White 1.6SX......... other colours can't confirm availability too.. DAMMIT!

I guess better don't hope much even when they say still available..
wingchiew
post Jul 16 2013, 01:56 PM

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QUOTE(boyz @ Jul 16 2013, 12:05 PM)
you contacted our LYN SA's?

I'm considering Advan DB or ST3 or PS3. not sure which would be a more comfy ride.. hmmmm
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QUOTE(tifosi @ Jul 16 2013, 01:02 PM)
I initially decided on white. It looks awesome with body kit. Looked like A4 and Jetta from far.

After booking and waiting for a week plus, I discussed with Edwin. I can either wait for the white (and miss out on Forte alltogether if the Titanium Silver is sold out while there are not enough white to be allocated) OR change my choice to Titanium Silver while there are stocks left.

So, changed my booking to Titanium and hope to get it within 2 weeks time.
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Yeah I'm buying from Edwin, and I was one of them who waited for the white, and now had to change to Titanium Silver. If still cant confirm, I might just hold on and wait to check out the new Vios launching in Oct
wingchiew
post Jul 16 2013, 03:41 PM

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QUOTE(dIk-ThePrince @ Jul 16 2013, 03:25 PM)
what will happen if I signed loan agreement & give downpayment ady, but in the end, no car for me? ...
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I'm in the same situation bro.....

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