Reviving this old thread after a very, very unhappy lelong experience with the same seller who uses store name TataBazaar (leonjunyin@hotmail.com).

1. Ordered item on 9-Apr

2. At 15-Apr (exactly 5 days) I asked if it was shipped out already, and if not could I change my order to a slightly cheaper different item, and he could keep the change

3. Seller replies saying just shipped

4. I replied saying I was disappointed as I believed it had not been shipped yet (I believe I reminded him) and asked for poslaju#

5. Seller says he has fine print saying order will be shipped 3-5 days later (which I missed), and accuses me of being childish in a rude reply. No poslaju# given

6. I replied saying from all my buying experience on lelong, sellers normally ship ASAP after bank-in (1-2 days), and asked him to respect his customers. He could explain nicely without being rude.

7. Seller replies saying I am self-centered, ridiculous, rude, "dont lecture me on how to do my business", nonsense, waste my time

8. I reply asking for poslaju# again, and told him I will give a negative comment

9. Seller cancels my order even though money banked in and order shipped, not allowing me to give my honest feedback! Poslaju# finally given - now I hope he ships the right thing.

My goodness! In all my years doing online transactions in LYN/lelong/ebay, never have I had a bad experience and it is exactly because I assumed lelong rating looked quite good, and didn't bother to do background checks. Lesson learnt!

Mr. Seller, when doing business, your customers are king - please always respect your customers, and don't be rude. Be honest. You do not need to call your customer all sorts of names and be so defensive. Having a big ass ego does not help.

In the online world today, it is so important to maintain your reputation. You have just lost yours and the negative comments here will certainly not help either.

Note that there is another complaint about the same seller also.

Read my advice on the first page. Contact the seller and ask for refund within a certain time frame eg 24 hours. After the expiry of the time frame and if there is no action from the seller, contact lelong.com and ask them to intervene. Lelong.com will contact the seller to demand the refund for you from the seller. Otherwise the seller account will get suspended from lelong. When the seller's business hurts, remedial action from him will come quickly. Normally this step will solve your problem. If it still doesn't you have further avenues which I have mentioned in my first post. Hope this helps.

Screenshots the conversationand send to 11street cs via email.
After that call 11street n tell them sellerrefused to refund, and tell them u have email ss of whatsapp conversation

I kena b4 seller dunwan refund n left the case hanging bt i have cnversation proofso i did above n cs help me get back my fund.
Bcoz the money we paid is still with 11street till we confirm item has reached us

wowww, 3 years of bad rating n dis seller still refuse to repent??

lelong/lazada/11street shuld blacklist dis seller

what an asshole seller, i will remember that name and will spread to ALL my friends

its just my penalty for rustling my jimmies