call dell to replace....mine also have this problem..

ebay..sandisk u100 64gb +- rm250..

why dont you install OS on msata... more faster.. ur hdd as backup

instruction by DELL technical people


You will need the operating system installation media. You may follow the steps below to install the Operating system on the mSATA drive. :

Power on the computer and press F2 button on the Dell logo
Using right arrow key,highlight Advanced option
Using down arrow key, Highlight Intel® Rapid Start Technology and press Enter
Press Enter on iRST Support and Disable it
Press ESC button to go back to previous menu
Highlight the Boot option and take the boot drive(For example CD/DVD) to first priority using the +/- keys on keyboard
Press Enter on Hard Drive and make the mSATA drive first boot priority
Press F10 to save changes and exit
Press F12 on Dell logo and Insert the Operating system media into the optical drive
Highlight the CD/DVD drive and press Enter to boot from the installation media
Follow the onscreen instructions to install the operating system
Ensure that you install the operating system on the mSATA drive at the drive selection screen

alright, thanks

Hi,

Anyone able to use fingerprint reader on Dell Vostro 5470? What application did the reader use? Digital Persona?

I've clean install Window 7 Pro 64 inside this ultrabook and install every drivers provided from Dell website (including Biometric Validity Sensor), but I still can't use the reader. It seems there's another software needed to enable the fingerprint reader to work with Windows.

Hi, first of all, thank you guys for all your useful comments and questions. I've definitely learnt a lot from you guys. =)

And from all the reviews, i recently decide to purchase a Dell Vostro 5470. And it works perfectly fine.
I do have a few questions though:

1) I open a lot of programs and thus use lots of Ram, and i know this useles DDR3L. Meaning low powered ram right? So, is it possible for me to buy a normal DDR3 8Gb ram and swap out the original ram?

2) And if i can't, where do i purchase an 8gb DDR3L ram? How much would it cost?

3) For the time being, I've noticed that during startup, around 2Gb of Ram is already utilized. Is there anyway to bring that down? I know Dell comes with a lot of software. I wanna disable or delete some of the programs so that the startup is faster and so that i have more Ram to use at hand. How do i know which programs are safe to disable/delete?
Could anyone please provide me a list or a link to help me figure it out?

Thanks a lot in advance.

Thinking of buying the 5470 highest spec with touch screen.
Want to ask
1. Where is cheapest? Online or concept store. Heard can gt some minor discount. Anyone got Jalan?

2. Want to upgrade ram to at least 8Gb. Not listed online. Can't the shop upgrade for me? Will it void warranty? Can upgrade to 16gb?

3. Also need extra power adaptor. Where can get? Online store not listed.
Thanks.

1) You can swap, but not with the normal ones. You have to buy the low voltage DDR3L RAM or it won't work. The voltage should be 1.35V, not 1.5V like the normal one (you will get the 'beep' sound when booting your computer ). Also, only single slot available, maximum 8GB, 1600MHz.

I don't understand what you mean with 'useless DDR3L', both actually the same in terms of performance, it just the DDRL3 use less power and pricier. I'm using that on my PC for more than 2 years already and they still work perfectly fine, with 7.7 RAM rating out of 7.9 in Windows Experience Index (Windows 7).

2) Where? There's quite a lot especially Lowyat Plaza, eg Viewnet @ level 3. The price for 8GB DDR3L RAM usually around RM240-280. I just bought one from Tech Hypermart, they have Corsair and Kingston.
http://www.techhypermart.com/pc-parts/ram-...2&ram_type=2318

If you plan to pick Corsair, there's a chance they might give you the wrong one, because DDR3 and DDRL3 RAM are nearly identical in terms of model name, for Corsair case.
DDR3L: CMSO8GX3M1C1600C11
DDR3: CMSO8GX3M1A1600C11 (notice the difference of A and C).

I just swapped mine before because of this very small difference. Make sure you check first before pay, there's sticker that placed above the RAM which clearly stated 1.35V and DDR3L.

3) Hmm for freeware, you can use CCleaner. Go to Tools, Startup, and there's a lot of startup application listed every time you boot you laptop. You can disable unnecessary apps so you would gain more RAM (not remove that, so that you can enable the apps again if you want, anytime). There's also Tune Up Utilities, a very good software, but not free.

For my case, I just enable antivirus, Realtek Audio 'eg. RTHDVCPL', Bluetooth Tray Agent 'eg. BTMTrayAgent', and my preferred apps, eg download manager.

This post has been edited by shadowzephyr: Jan 29 2014, 05:53 AM

I've searched multiple online stores and local retailer and found out one of the best sites (in terms of search functionality), and give a very good price, in Malaysia, is none other than Tech Hypermart.

http://www.techhypermart.com/catalogsearch...er=price&q=5470

I'm not marketing them, it just my personal experience. If other user can introduce a better online stores, please do.

But sorry, they didn't listed the highest specs available for Vostro 5470. The highest spec listed is this one:
DELL VOSTRO 5470-20452G-W8
- Intel® Core™ i5-4200U-1.6GHz
- 4GB DDR3 RAM, 500GB SATA HDD
- NVIDIA® GeForce® GT740M
- Windows® 8
- RM2069

No touchscreen and mSATA SSD in this specs, but you can try ask for this model.

Also, they cannot upgrade the RAM to 8GB because only one slot (and they can't take the old ones even if you willing to add additional price for upgrading). For this case, better you directly call and buy from Dell and ask for upgrade, I sure they can assist you at the best that they can. You can even ask for discount. I assume the price would be RM2600+ or something, for 8GB RAM specs with touchscreen and mSATA SSD 32GB.
http://www.dell.com/my/p/vostro-5470/fs?pf=v

You can upgrade it yourself with no warranty voided (if you willing to take out the old 4GB RAM ). And the maximum is only 8GB. DDRL3, not DDR3. For additional power adapter I'm not sure.

This post has been edited by shadowzephyr: Jan 29 2014, 05:53 AM

Agreed 100% on this one.. but why need change power adapter? Its small and light already.. in my opinion..

Don't Want to change the power adapter. Just an additional one. One for office and one for home so no need to keep packing it up and down.

Thanks for the info.

Don't see any retailers selling the i5 touch screen with mSata. Anyone see it anywhere? Prefer to collect it than wait for delivery. Am in kl for the holidays.


Also no option to upgrade ram on the website. But on the spec listing it goes up to 8Gb ram. Can the sales rep offer option that is not listed?

Any dell sales rep you can recommend?

Chat with them 3 times.. seems like the same person/name.. try chat with them first.. office hours only bro..

Look for viper88.

Nice bro!!

Hi, thank you from your quick and detailed reply.

I do understand much more after reading what you wrote.
So sorry, it was a typo on my behalf, i meant "uses" instead of "useless"

Ah okay, i think i shall upgrade my Ram then. And of the 2 brands, which would you say is better or recommend?
And also, is it possible to use my 4Gb DDR3L ram that i am about to replace on a different laptop? Say with a laptop that isn't of the same Specs or processor and motherboard as the Dell Vostro 5470. Or will i hear a beeping sound when i try to use it? Haha yeah, don't wanna waste a brand new 4Gb ram since there's only 1 slot.

Okay, i shall check Ccleaner out, and is there anything from the list that i shouldn't touch? Because i don't want to accidentally disable stuff that will cause problems to the running of my laptop.


Thank you once again and i await your reply

No problem, glad it helps.

Ah, I misunderstood then. No worries, as long as you understand. Honestly I would pick up Corsair for sure, since Corsair have a better reputation than Kingston, and I myself have a few bad experiences with Kingston.

Yup, in most case you can. Usually DDR3L RAM can support standard 1.5V as well. For example look up Corsair specs detail CMSO8GX3M1C1600C11 here. This means DDR3L can be supported by all kinds of notebook / ultrabook. No need to concern on brand / processor / motherboard etc. But you have to at least make sure two basic things:
1) Laptop must be using DDR3 version, not DDR2 or DDR (most important, for obvious reason )
2) Laptop must be supporting 1600MHz, if the laptop can only support 1066 / 1333MHz, you wont get the benefit from this DDR3L 1600MHz full performance. But you can still use this.

I just quote another interesting knowledge for low voltage RAM when comparing to standard one:
That's the reason why I bought low voltage RAM for my desktop.

For CCleaner, you just have to remember one thing: all startup item listed here are safely disable. I can assure you that. CCleaner already filtered out all critical Windows startup apps (or Services) and listed everything else that will not affected your system much.

(I try to be more elaborate here)

tl;dr Just disable anything without worry. Restart to take effect. And enable back the apps if you feels you need that back.

Eg.
You disable touchpad startup apps, named ELAN. Or disable Dell Audio.
You restart, touchpad STILL CAN BE USE but may not much functionality such as using multiple touch or no multi-touch system tray indicator. Or you can still hear sounds, but cannot set any sound mode eg Orchestra, Karaoke etc.
You enable back and restart again, and its back already.

Well you can try call Dell sales team for this item. A lot of items not listed at the website such as spare parts, but you can get that from Dell. I can confirm this, based on my experience with Dell staff.

Or just find the nearest Dell service centre, and ask for additional power adapter. They are more than happy to assist you.

AFAIK I didn't find any retailer that listed this model. I suggest you need to ask them personally, such as Tech Hypermart. Ah, and also Startec / any LowYat shop retailer that selling laptop that you familiar of. Or maybe you can try lurking around in the forums.

Just for your info, I remember long time ago dealing with the owner of one of the shops in LowYat, and he opens an application beside me that can search online for all kind of laptop that not listed anywhere, not even in his shop, based on my request. And he can get the price (in RM), availability, specs and so on. I didn't remember the shop name.

This post has been edited by shadowzephyr: Jan 30 2014, 03:00 AM

Just to sharing that I already called Dell ProSupport regarding my issues with my Vostro 5470.
I bought the laptop last Saturday, and encountered multiple issues such as WiFi connection unstable, LCD dimmed when opening darken image, and power button that hard to pressed.

First call made at Monday evening, explains in details all diagnosis that I've done, and the tech reps (the girl one) asked for a few diagnoses that I missed-up. I made a second call at the night, 10pm, to report the result. The tech rep tells me that he will bring the cases tomorrow morning for further steps (for hardware preparation, technician appointment etc).
Next day, I called back, and since my cases registered at Tuesday, they can only assigned the on-site engineer at the next day, which is Wednesday. In the afternoon they called me back to confirm the appointment and get the details.

And on Wednesday (which is yesterday), I receive a call from the technician for confirmation on today's appointment, and although there's some issue at my ends, he comes at my home in time (actually one hour earlier than planned). Replicates all issues successfully with my assistance, and he replace all things that related (LCD screen, LCD cable, palm rest fullset including keyboard and buttons, WiFi etc). A very good person in my opinion and very details in getting the job done. I even helps him a few things, such as renew the paste, and exchanges some knowledge especially repairing this model, Vostro 5470. (I'm a software engineer myself, so there's a few things I teach him also )

During that time, every parts of the laptop including LCD bezel and motherboard already opened up. Trust me, this laptop parts mechanism was very-very simple, compare to various laptop I knew before. Maybe because of the nature of ultrabook.

And the best thing is, although my laptop is already new, but most of the parts are already replaced with the new one that specifically QC'ed (quality checked), parts by parts. For WiFi cases, I requested for Realtek brand, but it can't be done because of no stock available for short time (I can't wait till today as I want to return to hometown. I actually at the countryside as I type). I still got the same Intel 7260 one, but very difference in performance compare to previous one. I assume not all Intel wifi card are defect. But I will do another multiple round of test to make sure of this.

Overall, the service from Dell, just like everyone else said, was very good. Maybe because I got lucky to get the friendly one, but overall my encounter with multiple Dell staffs was positive.

This post has been edited by shadowzephyr: Jan 30 2014, 03:54 AM